Vuksani Service Group

When I called to inquire, the phone was picked up quickly. The gentleman listened attentively and asked me to text him some short video clips and pictures of my plumbing issues in my bathroom so he can give me a quote. From there on, communications through text messages were swift and smooth, and he was able to arrange someone to come to work the next day! That was a pleasant surprise because two day ago my experience with another plumbing service company was the opposite and frustrating.

Pauli, the plumber assigned to my project showed up within the one-hour window the next day and wore a mask. He was courteous, professional, and efficient. Seeing the hard wood floor throughout our apartment, he took off his shoes at the entrance, which I appreciated very much. An hour of intense work later, the toilet tank problem was fixed, and my bath tub drain was no longer clogged up. It was such a releif!

Thanks for the fast response and great service, Vuksani Plumbing!

Fantastic experience with Vuksani Services Group!

I had found Vuksanki when I searched Yelp for plumbers in the New York area. They promptly responded to me and gave me a competitive estimate for installing shutoff valves. Erik Jacobsen, the senior plumber at Vuksani, arrived on time and did an excellent job with a much larger than expected task. I called Vuksanki again a couple times for other work. Erik was prompt, professional, and did an excellent job explaining what needed to be done and various options. I would absolutely recommend them again and would use them again. In fact, I recommended Vuksani to other persons in my apartment building.

First, they requested photos of the job site and whether my building requires COI or not. When they received all the answers from my end, they just started ignoring my messages. I assume quality of their service can be as inconsistent as their communication with their clients. When, for some reason, they have no interest working with you, they see no reason to even replay with a simple yes or no

The plumber came really fast, diagnosed the issue, and needed to come back another day to do the work. Sent an estimate but then I didn't hear back again so had to get another plumber. The owner contacted me to apologize and made good by refunding me. I am very pleased with his attentiveness.

I called Vuksani for an urgent repair of a pipe leading to an outdoor garden spigot. Martin called me back promptly, and asked for some photos of the pipe and area where the leak was. He quickly identified the issue over the phone and scheduled to come the next morning to do the repair. They were on time, very professional and showed me the issue and quickly did the repair. Martin also provided a recommendation for drying out the floor area where water had soaked in. Overall Martin and team did a great job at a great price and I would highly recommend them.

Call Them Now
I was a first time user of Vuksani Service Group. All I can say is they showed up, we're polite and did a great job during a heat wave. Plus, they had to fix a soon to be violation with the inspector watching them while they were fixing the problem. Super guys could not ask for better. -Thank you

Very happy with the job Erik and his partner did in fixing our leaking bathroom faucet and leaking kitchen sink pipe for $400. It did take a bit of nudging via text (+19175872574) but once we agreed on a price, date, and time they followed through and came at 10:20 for a 10am-noon window. The guys were polite, professional, and clean (minimal clean-up afterward). Erik took his time to explain how the leaks came about and some best practices.

Note:
- Our unbranded leaking bathroom faucet had a corroded cartridge and it was too much effort/time to find the exact replacement part. Found it a lot easier to just get 3 new system options (make sure it works with the existing holes you have) from Amazon - 1 worked and returned the others.
- Vuksani covered the cost of replacement kitchen sink pipes and parts
- They accept Venmo. Credit cards would have additional taxes and fees.
- We were very hesitant about $400 but after asking around apparently this is a good price

Highly recommend for plumbing services and would hire again.

I had two technicians come out to give me a quote for work to be done. They said they would be in contact with an invoice and scope of work. When I didn't hear from them after a few days, I called their office... I was told someone would be in contact soon. I didn't hear from anyone for a few days after that so I called again. It's been two weeks and no word from the technicians or the office. If you cannot service a request, let your customer know! Unprofessional.

I couldn't be happier with these guys. The Super of my building banged on my door at 9AM Friday to tell me that there was a leak into the apartment below us. I immediately scheduled with another plumber who bailed on me, so I found Vuksani late Friday afternoon. Eric was at my door in about an hour.

It turned out that an old faucet handle on the bathroom sink was leaking when on. Eric convinced me not to replace with a cheap faucet set, but to get the one I wanted and he would be back on Monday to do the job right. Eric shut off the leaking faucet.

I ordered what I wanted from Amazon that night and it was delivered on Saturday. Monday morning at 9AM Eric was here ready to work. The job took a little long because there was so much substandard work done in the past by the Landlord's plumber that had to be replaced and corrected. But he was finished by noon and everything is perfect.

Now I am looking for what else they can do....

A few months ago the team from Vuksani came to check out a rusty pipe in my basement. Had they fixed it the job would have been messy, time consuming and expensive. Good pay day.

And... they talked me out of it. They said the pipe was fun it just looked rusted and that they would be replacing a pipe that worked fine and was not in danger of failing.

They saved me time and money to do the right thing.
Super impressed and appreciative.

Requested a service on a Sunday afternoon for a water leak from the refrigerator. The hose in the back of the refrigerator broke and water spread quickly everywhere before we were able to turn off kitchen valve. The quality of service was good and we are happy with the timing and the value. Highly recommended