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40 Gallon Gas Water Heater Replacement
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Established in 1968
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Review Highlights
“Exceptional customer service from the initial phone call to the installation by Kevin West.” in 105 reviews
“The whole replacement went well , Chris provided quality work , checked every single connection in detail.” in 36 reviews
“Removed the old water heater; replaced water valve, flex tubing, and water heater in a couple of hours.” in 82 reviews
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John H.
Water Heaters Only, Inc is a full service water heater repair, replacement & installation company offering residential, commercial and tankless water heater service. Founded in 1968, Water Heaters Only, Inc has specialized in water heaters for over half a century. Commitment to customer satisfaction, caring for our customers and keeping prices as low as possible has kept our valued customers returning, decade after decade. All our work is guaranteed & we back the warranty for the products we install including; residential gas & electric water heaters, tankless water heaters, commercial & hybrid water heaters. We are proud to have over 500,000 satisfied customers & will beat any competitors onsite written bid. Call 24 hours a day for same day service, lowest prices and quality customer service. We have specialists available nights, weekends & holidays, with no extra charge! Lowest Prices, Quick Service, Licensed & Insured Since 1968! Specializing in: Water Heater Replacement | San Francisco Water Heater Installation | Hot Water Heaters | San Francisco Tankless Water Heaters | Commercial Water Heater Replacements | Apartment Water Heaters | San Francisco Restaurant Water Heaters | Gas Water Heater Repair
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- Wil S.Redwood City, CA03Jul 15, 2024
Water leaking from the heater tank while we were away. Came back on a Sunday night, and called the number of the tank for Water Heaters Only (WHO) who (ahh..clever) installed the current water heater tank back in Jan 2015. I guess it is time to replace it.
Got a call back from WHO's Lori and schedule for a technician to come in Monday afternoon to do the replacement. The technician was Will G who called ahead and said he will be at our house in 15 mins. Of course, he showed up right on time. Will G surveyed the current unit, recommended a replacement, explained what's need to be done, and gave me a quote for the work. I was happy with the quote even thought it wasn't the cheapest considered the quality of work from WHO.
Will G really did an amazing job! He worked quietly and professionally. He completed the installation in good time and managed to keep the place nice and clean. I am hoping I don't have to call them in the next 10 years, but if I do need help with my heater, I will definitely use them again.
Thank you WHO and Will G.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Yana C.
Jul 17, 2024
First of all Wil, we here at Water Heaters Only, Inc. (WHO), would sincerely like to thank you for your loyal and valued business. Thank you as well for putting your trusting us once again. We've been providing 5 Star service in your area since 1968 and will be there to help when the time comes to call on us again in the future. Should you have any questions about your new tank, please feel free to reach out to us any time, 24/7/365. It was absolutely our pleasure to get you back in hot water quickly.
- YagangSan Jose, CA02Aug 17, 2024
They responded quickly , and arrived on site timely. They are professional, offering solid solution to challenging job. I would recommend them to other people in need !
Helpful 0Thanks 0Love this 0Oh no 0 - Feb 1, 2024
In need of a water heater and our property manager sent this company. The repair associate contacted me before arriving to let me know he was on his way. Kevin was his name, probably one of the most professional repair associates they have. Very knowledgeable and honest. I was informed that our current installation was nowhere near being up to code and unsafe. You could tell this man takes pride in his work.Unfortunately ,our property manager chose to go with another company. With his advice, I now have a better understanding of what needs to be fixed to be safe.
Helpful 2Thanks 0Love this 0Oh no 0 - Kathy C.San Jose, CA31621Dec 27, 2023
Called Water Heater only to come and install a 50-gallon water heater. There's some hiccup with the reservation process but when it comes to installation, Kevin West is your guy. He removed the old water heater and bring the new one up and running in 3 hours.
Top notch!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Yana C.
Dec 29, 2023
Oh, we so appreciate your patience and understanding regarding the hiccup in scheduling and apologize for any inconvenience it may have caused. We're so pleased that you we happy with Kevin's work and felt it was 5 Star. We sincerely appreciate your business.
- Laura B.Santa Clara, CA1821228Jun 5, 2024
It's not a fun thing to unexpectedly have to replace a water heater, but Water Heaters Only made the experience simple and seamless. I called when I noticed our water heater was leaking and they were courteous and friendly on the phone and got me scheduled that day. Kevin West came out to do the replacement, and he was very friendly and professional. He explained the process, provided a quote and got our new water heater installed well. Even without knowing the technical details, it's clearly a better install job than whoever did the last one. Would definitely recommend!
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Water Heaters Only, I.
Jun 10, 2024
Laura, thank you for your awesome feedback and valued business. We here at Water Heaters Only, Inc. just love knowing that our happy customers still appreciate our dedication to providing the best possible service, even after 56 years! That means the world to us and is what drives our dedication. It was absolutely our pleasure to quickly get you back in hot water and help with some of that unexpected stress. Thank you for putting your trust in our water heater repair and replacement service.
- Danny N.San Jose, CA25210Apr 5, 2024
Highly recommend Kevin West for water heater repair!
He was friendly, knowledgeable, honest, and offered a competitive price. I felt confident in his work and would definitely recommend him to others. (Invoice 200736)Helpful 0Thanks 0Love this 0Oh no 0 - Jan 28, 2024
I had an 11 year old gas water heater that I wanted to replace and dispatch gave me a 4 hour window. same day. Shortly after I called, technician Kevin West came out to replace it with a new Bradford-White. He was both pleasant to work with and efficient and now I'm up and running. Thank you W.H.O and a shout out to Kevin for a fantastic job!
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Yana C.
Jan 29, 2024
That's fabulous, Ally! Just what we love to see! It was our pleasure to help! Thank you so much for your wonderful feedback and valued business.
- David F.Castro Valley, CA67912Feb 7, 2024
I had a rental unit water heater go out and a friend of mine had just used Water Heaters Only and was happy, so....i gave them a call. They were able to help me next day, but best of all, I got to meet Kevin West, who besides doing a fantastic job, is a very professional and pleasant person!! I would heartily recommend him and his company!!
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Water Heaters Only, I.
Feb 8, 2024
Wonderful feedback, David! We think Kevin is pretty special too. We're so glad that you put your trust in our service after your friend referred us. Thank you for your valued business and 5 Stars.
- T A.San Jose, CA01158Jul 31, 2024
The second call, second person gave me two base prices . Ie: could be from a to c or could be from b to c in cost depending on what needed to be done. Mentioning that there was two different base numbers didn't change the sales persons mind about his base price being the higher starting number.
This came to a head when the installer gave me the bill and it reflected the higher base price. The installer was troubled and accepted the lower number but knew that he would get his job pay reduced. The other problem is that they don not offer to upgrade to the warrantee to 10 years.
Third issue was that the installer did not open the valve for the recirculating pump which became very hot before I noticed the problem. The pump is an $ 800 item and burns up if the water is not flowing to cool it down.
The installer did did a very good job with the above exception.
Having them come out promptly was important to me and they did that.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Water Heaters Only, I.
Aug 13, 2024
Dear T A.
Thank you for reaching out regarding your experience with our water heater repair and replacement service. We at Water Heaters Only, Inc. take great pride in providing the best possible customer service to our valued customers and have done so since 1968. Your experience with our technician is not typical and is being taken very seriously. It would be extremely helpful to know who your technician was so we can remind him that we absolutely do offer a 10-year extended warranty. Any information you can provide will help to make sure that these issued not come up again in the future.
If you happen to see our response, would you kindly call me at 530-274-3001 ext. 203 so we can remedy this. Thank you. Yana - William H.Bernal Heights, San Francisco, CA02Jun 7, 2024
Nothing wrong with my water heater, but I was concerned about it getting old and needing replacement. I used them before for my previous heater replacement and was pleased with the results.
Will G. came out the same day and let us know that everything was fine for a couple of more years, and he walked us through the work necessary to convert from gas to electric. Very pleased with the responsiveness and quality of service from WHO, the reasonable fee for the consultation, and with Will G.
-billHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Water Heaters Only, I.
Jun 10, 2024
First, Bill, we here at Water Heaters Only, Inc. would like to thank you for your trust and confidence in our water heater repair and replacement service to call on us once again. We've work very hard for the past 56 years to earn the trust of valued customers like you. It was our pleasure to assure you that your water heater still has life left. When the time comes that you want to covert from a gas water heater to an electric, we would be happy to help, as well.