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Review Highlights
“David gives the best recommendations for how to handle every from dry cleaning shirts to washing baby items.” in 18 reviews
“I don't write reviews often, but I have to agree with the previous 5 star reviews about Eric Ybarra and his dry cleaning business "West Bay Cleaners".” in 2 reviews
“My white formal dress was cleaned by another local cleaner in Thailand after my event but I was extremely disappointed about the result.” in 2 reviews
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About the Business
We offer our customers the best value for their dry cleaning, laundry and alteration needs. We specialize in superior customer service and customer satisfaction. We encourage customers to bring us their most challenging projects from wedding gowns to dog beds and everything in between.
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Ask the Community
Q:
How much do you charge for a mens suit to be dry cleaned?
A:
There are different prices about suits. All cleaners establish a base price and from there the price is subject to change. If is linen, silk, white or tuxedo You can always call with that info at hand to get a… more
David L.
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Overall rating
71 reviews
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1 star
- Jennifer D.Spokane Valley, WA07Aug 21, 2024
We flew into town for an interview and my husbands suit and dress shirts got wrinkled en route.
West Bay Cleaners was able to press the suit and shirts in a couple hours for us.
Customer service you rarely see anymore. Would absolutely recommend.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Erik Y.
Aug 22, 2024
Thank you Jennifer! We do our best to make sure our customers are satisfied with our services. We hope to see you in the future.
Thank you for your support!
West Bay Cleaners - Bob M.Mountain View, CA232Jun 10, 2024
We have been regular customers of West Bay Cleaners for a while now. But recently, we dropped off a prom dress that naturally draped to the ground and had survived an outdoor venue.
West Bay Cleaners rose to the challenge. I know that they worked on all the stains numerous times. And the dress came back looking amazing. We're lucky to have such a great dry cleaner in our neighborhood!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Erik Y.
Jun 10, 2024
Thank you so much Bob for sharing your experience! We are glad to hear that you are pleased with our services. We look forward to seeing you in the future.
- Apr 21, 2023
I dropped off a suit jacket that had some makeup stains and David was able to clean it with ease. He was very informative and professional throughout my visit. He also gave me a welcome bonus since I was a new customer, which was nice.
Just a note - the receipt mentions that items would be ready by 2PM so be sure to call and confirm before coming in early. My item was easy as it just needed to be pressed so I didn't have to wait very long.
This is a great and convenient local spot. I will definitely be coming back in the future.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Erik Y.
Apr 23, 2023
Thank you Faraz for sharing your experience with us! We are thrilled to hear you were happy with our services. Keep in mind we offer 10% off for your first three visits. We look forward to seeing you again.
Thank you for your support!
West Bay Cleaners - Andrew K.Palo Alto, CA02Mar 21, 2024
I would definitely recommend West Bay Cleaners. They did a good job with my shirt that I needed washed and pressed, but what compelled me to write a review is more than just that.
David was exceptionally nice when I talked with him. And on the day that I needed to pickup my shirt I got stuck and work and was running late; I was going to get there after they closed. I called David and he waited for me after they were closed for the day so I could still grab my shirt. And again, he was very nice on the phone.
They also offered next day pick up at no extra charge. Most other cleaners offered 3-5 days minimum.
All of these factors together made for a great experience. Thank you David!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Erik Y.
Mar 21, 2024
Andrew,
Thank you very much for sharing your experience with us. You are right that David goes above and beyond for our customers. We are thrilled to hear that you were pleased with our service.
Thank you for your support!
West Bay Cleaners - T W.San Francisco, CA1164May 3, 2023
I cannot speak highly enough of about West Bay Cleaners and their incredible staff. A big acknowledgment goes out to David who assisted me in cleaning and expediting a beautiful garment that I purchased in Rome last summer which was desperately needed for a vacation in Napa Valley Wine country. Not only did he put my mind at ease regarding the structured pleats in the pant suit but he also assured me that it would be ready ON TIME for a 72 hr pick up (dropped off on Monday AM and picked up on Wednesday prior to my departure on Thursday). I cannot say how thankful and grateful I am to David and the staff. Not only was my item beautifully taken care of but I received loads of compliments. This will forever be my new cleaners. Thank you
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Erik Y.
May 6, 2023
Thank You TW for your kind words! We are pleased to hear you were happy with our services. You look absolutely elegant in your outfit. We look forward to seeing you again.
Thank You for your support!
West Bay Cleaners - Brandon K.Menlo Park, CA021Apr 12, 2024
After going to other places in town over the last few years I've settled on West Bay Cleaners. Good value and David is super helpful when I have questions. Without a doubt this is where all of my laundered shirts will go from here on out. Great job!!
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Erik Y.
Apr 12, 2024
Thank you Brandon for trusting us with your shirts. David does his best to make sure customers are happy with our services. We look forward to seeing you again.
Thank you for your support! - Rob V.Pittsburg, CA919736Jul 10, 2023
WORTH A TRY!
I came here for an emergency stain/dry clean emergency situation. I called and they weren't able to guarantee anything but said it worth a shot to bring the item in if I had time- I had time and I'm glad I went because the man there (I totally forgot his name) got the stain out!!
He was so kind and basically told me it's not all situations where this can be the outcome but if he can help, he will. Very very nice and I appreciate him!!
If you've never been here before you should try them. I'd come here for regular dry cleaning in the future.
THANK YOU!Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Erik Y.
Jul 13, 2023
Thank You Rob for giving us a try! David is a specialist when it comes to stains and he does everything in his power to get them out. We are pleased to hear that you are happy with our services. We look forward to seeing you in the future.
Thank you for your support!
West Bay Cleaners - Hamza J.San Mateo, CA0251Apr 4, 2024
Very polite, friendly, transparent and clothes came back excellent. One stop shop for dry clean and wash and fold. Super satisfied. They pay attention to detail and care about making customer happy. Ty
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Erik Y.
Apr 4, 2024
Thank you Hamza for your kind words. We do our best to make sure you are satisfied with our services. We look forward to seeing you again.
Thank you for your support! - Jaime N.CA, CA01Mar 28, 2024
Service was quick and easy. Had a wedding to attend Thursday, dropped my suit off on Tuesday and they had it ready by wed afternoon.
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Erik Y.
Mar 28, 2024
Thank you Jamie for your support! We are thrilled to hear that you are satisfied with our services. We look forward to seeing you again.
West Bay Cleaners - Jacob T.Palo Alto, CA141Sep 14, 2023
Great quality, affordable, did an awesome job with my fake fur coat. Highly recommend.
Helpful 2Thanks 0Love this 2Oh no 0Business owner information
Erik Y.
Sep 14, 2023
Thank you Jacob with trusting us with your coat. We appreciate you and look forward to seeing you again.
Thank you for your support!
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