Western Rooter

Hi there Gary!

Thank you for the wonderful review. We appreciate you mentioning our fair pricing and avoiding those pushy sales tactics. We believe in transparency and getting the job done right, not racking up unnecessary extras.

Thanks for being a loyal customer! We're here to keep your pipes healthy for another hundred years (hopefully without needing us quite as often!).

Hi Ian! Thank you for your kind words about Western Rooter and our team! We’re thrilled to hear that you had a positive experience with us.

We appreciate you understanding the difference in rates for weekend service. It’s great to hear that Krystle was helpful in scheduling your appointment and that Ruben provided excellent service. His efficiency and friendly demeanor are a testament to our commitment to customer satisfaction.

We’re glad to hear that the price was reasonable and that you’re happy with the results. It’s customers like you who make our job rewarding. Thank you for choosing Western Rooter!

Hi Fred! Thank you so much for your review! We're thrilled to hear that our plumber did a great job installing your new faucet quickly and efficiently, leaving everything spotless afterwards.

We understand your point about the old faucet. While it's not our usual practice to keep replaced parts unless requested, we can certainly see how you'd be interested, especially if it was a nice brass piece. In the future, our plumbers can make a habit of asking if you'd like to keep the old part.

We appreciate your feedback on the price. While we strive to offer competitive rates, the cost of plumbing parts and labor can vary depending on the complexity of the job and the materials used. We'd be happy to discuss this further with you if you'd like some additional details.

We're glad you found our plumber to be friendly and professional. That's important to us!

Thanks again for choosing us, and for your kind words. We appreciate your business!

Good morning, Brandon! Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that we were able to resolve your clogged sink quickly and efficiently. We appreciate you highlighting our promptness, expertise, and reasonable pricing.

At Western Rooter, we strive to provide exceptional service for all our customers, and your kind words motivate us to keep doing our best. We're glad you'll be calling us again for your future plumbing needs!

Thank you for your kind words, M! We're delighted to hear that you had a positive experience working with us. It's always gratifying to find a solution without unnecessary replacements. We appreciate you taking the time to share your feedback.

Hi, Allan! Thank you for taking the time to share your experience. We're so glad to hear that we were able to address your water shutoff valve leak promptly and professionally. Our team strives to provide exceptional service, and your positive feedback is greatly appreciated. We look forward to assisting you with any future plumbing needs.

Thank you for your kind words and glowing review, Bonnie! We're delighted to hear that you had such a positive experience with our team. It's our goal to provide exceptional service, from the moment you contact us to the completion of your project. We're grateful for your trust and support, and we look forward to serving you again in the future.

Hi, Joseph! We're absolutely thrilled to hear about the amazing experience you had with Alex and Daniel! It's fantastic to know that they were able to come to your rescue so quickly and efficiently. Their professionalism, hard work, and courtesy are truly commendable.

We're also delighted that you were satisfied with the pricing, especially considering the quality of work and additional services provided. Going above and beyond to fix the exhaust piping is a testament to their dedication.

Thank you for taking the time to share your positive feedback. We're so happy to have been able to help you and look forward to serving you again in the future!

Phillip, thank you for reaching out to us during your emergency on a Sunday evening. We understand the urgency of situations like yours, and we're glad we could assist you promptly. It's fantastic to hear that our technician arrived quickly, was friendly and personable, and efficiently replaced the flex hose on your water heater.

If you ever encounter any plumbing emergencies or need assistance in the future, please don't hesitate to reach out. We're here to help!

Hi, S L.! Thank you for your continued patronage and for taking the time to share your feedback. We appreciate your loyalty to Western Rooter.

We’re glad to hear that you found our team professional and transparent throughout the project. We strive to provide high-quality services at a fair price.

We understand that the preventative maintenance project was significant and might have been costly. We always aim to provide upfront pricing and clear communication about the scope of work.

We apologize for any inconvenience caused by the leftover wood paneling and cone. We’ll ensure that our crews are more diligent in cleaning up after future projects.

Thank you again for your feedback. We value your input and will continue to work on improving our services.