WiFi Wash

Amazing experience at this laundromat. The attendant, a lovely woman, was so dang friendly and helpful. When I arrived with my mountains of bedding for my annual wash-a-thon, she directed me to the best washers for my needs, which she had just cleaned out, and then gave me advice on how many blankets/comforters/rugs to put into the washer.
Any time I had a question, she had an answer and it was delivered in such a friendly manner. I also admired how she interacted with the regulars, asking after their jobs, their children, etc.
This is my new laundromat, and I am grateful for her kindness and service.

The cleanest laundry mat I've ever been to. I go there to wash big items. They have very friendly and helpful attendants. They offer a variety of services. A bit pricey but well worth it. I will continue using this laundry mat.

Came to do laundry as my washer broke down.
They were packed with customers.
The janitor was doing her personal laundry while doing a camp for kids laundry. When her personal laundry was done she left it in the washer. I asked her if she could take it out. With an attitude deflected my question and did it when she felt like it.
It's the point of her attitude that bothers me.
I then called the owner and he deflected as well! Didn't apologize for his employee' attitude.

I really appreciate WiFi Wash! The attendants, especially the gal who works on Tuesday nights are all very helpful & hardworking. She is very personable & friendly. She takes a lot of pride in her work. The facility is very clean & the machines & dryers are well maintained. Parking is plentiful & there is a good variety of restaurants a few steps away if you need to pass the time. The hours are perfect for my schedule. The location is convenient & centrally located in the heart & hub of Cotati.

we used this service for wash and fold for our home and vacation rental.
when they completed the work it was mostly well done, mostly linens , and towels .
we had to stop using their service after being a customer for several years.
when we went to pick up the items during hours they had indicated they would have the pick up office open......they were closed frequently.
This resulted in having to call them frequently hoping for a returned call, to then make another 25 min trip to pick up our laundry,
This went on for months. Calls from me were rarely returned!
We have since switched to a more reliable laundry service nearby.

It was really dirty inside- I've used this laundry mat for several years and I was pretty disgusted with how it looked.

I'm tempted to take my business elsewhere if this continues

This was Tuesday December 21,2021

2:30 PM

For a single mother that works two jobs yesterday was another occasion I was not satisfied at all. The attendants since new owner have been horrible yesterday my teen daughter was trying to get coins and her clothes was already in the washer and machines didn't work who knows where the attendant was it was 7:30 pm and came back at 8:05 pm my daughter waited and finally on the phone I heard her tell everyone to go to the gas station. Machine didn't work. I mean it's her job to give coins if machine is out of order and she was really unprofessional, takes a dog to work and ask donations. I've been coming here since almost 10 years and place has been going down since new owners and place is always dirty and no help. Not coming here no more I'm really disappointed.

The time has come my friends, for me to buck up and join the world with lifes little pleasures. Aaaaaaahhh, the laundromat. I've dreaded using such public facilities since March of this year. But yes, the time has come. Time to launder my heaping pile of down-filled items I so shamefully own. So, I bagged them up and off I went.

Upon entry I was graciously greeted by Pam. I forgot how to work these gadgets since I haven't been in quite some time. She answered the many questions I had even though she appeared extremely busy. Her customer service was pretty seamless between processing the wash & fold area while helping physical customers.

While checking out the different size machines Pam showed me, I was then approached by Felicia. She too offered assistance and openness for any help I should need during my visit. Felicia and I briefly chatted and I enjoyed her energy and enthusiasm for the business.

In and out I went. What to do, what to do while I wait... So, I'll tell you a secret. Want to not think of laundry as a chore? Figure out something mobile you can kill the time with. Something you've been wanting to do but haven't squeezed the time in for. Liiiiiiike, paint your toes, lol. Ok, you probably think I'm gross buuuuut right before leaving home I gave myself a quick pedi prep and showered. Plus I wiped and washed my hands before touching anything after and I'm one of the weirdos who wears a glove. I have mastered the use of my wrists forearm and stealth way to remove a glove (placing them into my own car can of course and of course did this within the privacy of my car)... I digress.

Fast forward to me gathering my 3 extra large loads, rounding up my tennis balls and arriving home. Only to then find wet spots all over my items once they cooled off. So, back I went.

This time I was greeted and offered assistance by a gentleman by the name of Drew. I remembered my earlier conversation with the ladies informing me of the vinegar rinses the owner does each day. It was then I realised Drew was the owner. It's the best seeing business owners diving right in with their sleeves rolled up. A don't ask someone to do what I won't do attitude. It was such a pleasure meeting Drew and seeing the same crew who's been there prior to his ownership.

This place was jumping on a Friday night. I guess laundry is the new Friday night out these days?

THE PROS AND CONS:
PROS:
1-Credit card swipers on all machines "Oh, you fancy, huh? Oh, you fancy, huh?
Nails done, hair done, everything did" Basically keeps us all a bit safer during these times. There's a good bit of relief not having to dig your paws into a quarter machine. I know they used to offer service for the attendants to start your cycles for you but now it's all so easy for everyone to be more self sufficient while practicing safe social distance the best we all can. This was a fantastic addition.

2-Cleanliness upkeep throughout the day.
*Hourly wipedowns throughout the entire facility.
*Special machine cleansing cycles performed every night.

3-Handwashing station equipt with a cutesy lost sock bin.

4-Free wifi

5-An amazingly friendly staff and business owner.

6-Really generous hours of operation.

7-Music playing and at a nice level.

CONS:
1-I don't know. I've never had a problem here and the place is even better than before, so.

As much as I enjoyed my visit today. Washing down-filled items is not my jam with the amount of time they take. I could've painted your nails too and your mama's. Next time I think I'll drop them off because I saw how clean and careful they were with everyone's items in the wash & fold area.

I would like to mention this is the only laundromat I frequent in this area. And think it's one of the best ones I've ever used in general.

Unbelievable place. An attendant was cleaning nearly every minute. Sweeping floors. ,Wiping down folding areas, even dusting overhead soffits. Signage explains "the rules" concisely and clearly....if you leave clothes in a washer or dryer for more than 15 minutes they are moved to a basket and you are charged $5. It was reassuring info for me as I was waiting for one of the smaller ( and less expensive!) washers. The price varies depending on the capacity. Going to a laundromat is definitely NOT my favorite pastime, but WiFi made it pretty nice.

Mr... Not so happy working the place is not very personable... washers back filled with ick...which he said couldn't but then re rinsed my clothes....That I took to 24 hr wash by wal mart grocery and washed again to get smell that developed...It like walking in to a deep freezer when he's their. Happy to go elsewhere i was just trying to use money on my card.