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Updates From This Business
What kind of cooktops are there?
There are four main kinds of cooktops. Gas cooktops,… read more
Why choose Zuta Appliance Repair?
Simple. With a reputation as the go to Bay Area… read more
Why is my dishwasher leaving spots my dishes?
Many customers report that their dishwasher is… read more
What kinds of appliances do you repair?
Zuta Appliance Repair repairs most major brands of… read more
How long should it take to dry a load of laundry?
On average, a dryer will need 45 mins to dry a large… read more
How much will it cost to repair my oven?
An oven repair is usually priced based on the… read more
Your local appliance repair company
Zuta Appliance Repair is here to help diagnose and… read more
Got Oven Problems? We Have the Answers
Our customers most commonly reported oven issues… read more
Common dishwasher issues
If you are experiencing problems with your… read more
What is wrong with my gas or electric stove top?
The most common issues in both gas and electric… read more
Refrigerator not working?
Zuta Appliance Repair has a reputation for offering… read more
Signs Your Dryer Needs Repair
Dryer makes strange noises, vibrates more than… read more
Verified License
Yelp confirmed a business or employee license.Highlights from the Business
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Locally owned & operated
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Certified professionals
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Established in 2015
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Family-owned & operated
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Eco-friendly
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Available by appointment
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Services Offered
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Review Highlights
“Otavio easily diagnosed the problem with one of our refrigerators in the apartment building I manage.” in 41 reviews
“We had an issue that required the team to look into various options and Alex did not quit until he resolved.” in 75 reviews
“We needed to have a dishwasher evaluated for a couple of issues and Zuta sent someone out the day after I called.” in 45 reviews
About the Business
Business owner information
![Photo of Alex R.](https://s3-media0.fl.yelpcdn.com/buphoto/Mas2GYbOlQsSuO4A38YYSg/90s.jpg)
Alex R.
Miele, Sub-Zero, Wolf, Asko, Thermador, Viking, General Electric, Amana, Electrolux, Bosch, Maytag, Whirlpool, DCS , Samsung, LG , Oven, Refrigerators, Washer, Dryer
Location & Hours
Amenities and More
Ask the Community
Q:
Do you repair coin-op washer and dryers in fourplexes?
A:
Thank you for you inquiry, we do repair coin operation laundry machine.
Alexander R., Business ManagerQ:
Hi. Do you also do installation of range hoods and gas cooktops?
A:
We do not install hood fans, and we do install cooktop stove as long we don’t need to do any modifications to the counter.
Alexander R., Business Manager
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Recommended Reviews
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Overall rating
311 reviews
5 stars
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1 star
- Elizabeth O.Berkeley, CA01Jul 16, 2024Updated review
I am so pleased with the work Zuta Repair has done for me! A few months ago, my oven would not turn on and I was able to get same-day service , a speedy diagnosis of a wornout igniter, and then immediate replacement. Recently the stove burners needed servicing since they were sluggish to ignite, and again I got quick and effective help. An unlooked-for bonus was that I got tips on how to read the signs that indicate a part is wearing out and how to replace my burner cleaning tool of toothpicks, which can break off and clog the works, with better and equally easy to find at home implements! And I have had two different service technicians, both of whom were courtest, so helpful and extremely competent.
Elizabeth Overmyer, BerkeleyHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Penny G.
May 14, 2024
Hi Elizabeth! :) We're delighted to hear that Alex was able to resolve the issue promptly for you! Thank you for choosing Zuta Appliance Repair. If you ever need assistance in the future, don't hesitate to reach out.
May 13, 2024Previous reviewMy oven would not turn on, so in the morning I called Zuta Appliance Repair. Not only did I get a same-day appointment, but Alex arrived early and fixed the problem on the spot, with a new part he had with him. What could be better?
- Lori K.SoMa, San Francisco, CA01Jul 25, 2024
A knob on my 22 year-old Kitchen Aid clothes dryer mysteriously broke, and I needed a quick fix. I went to Yelp and called ZUTA APPLIANCE REPAIR the next morning and got an appointment for that very afternoon! Amazing. The technician, Mark, texted before he came and showed up promptly. He was kind, courteous, and knowledgeable. He managed to fix my dryer quickly. THANKS!!! He even gave me washing and drying tips. This is what excellent customer service looks like. THANK YOU, MARK
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Penny G.
Aug 2, 2024
Thank you for the fantastic review, Lori! :) We’re so glad to hear that Mark was able to provide quick and effective service for your dryer. Your kind words about his professionalism and tips mean a lot to us. If you need any further assistance, don’t hesitate to reach out. Thanks again!
- Vincent N.Oakland, CA01Jul 19, 2024
My experience was great.
I don't even know where to start. I guess from the beginning!
We bought an older Wolf oven for our new place. Had a company (that I will not mention by name) come over to link it to the gas line and check that it worked properly. A few things didn't sit well with me: they were asking $150 paid up front in order to have the appointment made. The technician then showed up and installed the line (didn't take the price of the part off the $150), then proceeded to tell us the oven wasn't working (it was) and that he needed to know the model number (which was behind the kick plate, even I knew that, and I'm not the oven expert!).
So once the technician left, I went back onto Yelp to find another company to make sure everything was right.
Luck put me in contact with Zuta. the woman over the phone couldn't have been nicer. Got me an appointment for the next day. Told me it would be $85 for the service call ( to be paid at the end of the visit) and that any repair or part necessary would be deducted from that $85.
Mark showed up early and we chatted as he was looking over everything. He was very knowledgeable, pleasant to be around and familiar with Wolf's ovens.
I couldn't be happier (and now reassured that our oven is working properly).
Thanks Zuta and Mark!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Penny G.
Aug 2, 2024
Thank you so much for your wonderful review, Vincent! :) We're delighted to hear about your positive experience with Mark and our team. It’s great to know that we could provide the reassurance you needed. If you ever need assistance in the future, we’re here to help!
- Stalag T.San Francisco, CA1025Aug 29, 2024
Great experience!
Zuta provided a prompt response (I used the "Request quote & availability" functionality through Yelp) & sent out a very knowledgeable & capable repair technician (Darmarea) the next day. Thanks!Helpful 0Thanks 0Love this 0Oh no 0 - Robin L.Oakland, CA017Jul 31, 2024
We rely heavily on our oven, and were super bummed when it died and a technician told us there was a problem with the control panel, and that replacement parts weren't available. I'm glad I sought out a second opinion! I reached out to Zuta late on a Tuesday night, and on Wednesday morning they got back to me. Mark showed up at my house that very same day, quickly diagnosed the problem, AND fixed it! The whole process took less than a day! He was also very knowledgeable and friendly, and gave me good pointers on how to take care of our appliances. Five stars all around!
Update: The oven ended up not working the next day. It's long and complicated, and we still don't know if it's going to be fixable or not. We've contacted the company several times trying to get updates on whether a replacement part is available, and how much it will cost, but they still haven't gotten back to us with information. We've been without an oven for weeks, and it's been hard since we generally use it almost every day.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Penny G.
Aug 2, 2024
Thank you for the fantastic review, Robin! :) We’re so glad you reached out to us for a second opinion and that Mark was able to diagnose and fix your oven so quickly. It’s great to hear that you found him knowledgeable and friendly! We appreciate your trust in us and are here to help with any future appliance needs. Thanks again for the five stars!
- Kira G.Oakland, CA6318618Jul 26, 2024
Mark was on time, as scheduled. Was patient while he got the full story, and diagnosed the problem in no time at all. He was able to give me an estimate on the appliance as well, on the spot, including labor.
I appreciate he was able to describe everything clearly and all of the possibilities was really appreciated.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Penny G.
Aug 2, 2024
Thank you for the fantastic review, Kira! :) We’re thrilled to hear that Mark was punctual and took the time to understand your situation before diagnosing the problem. Clear communication is key, and we’re glad he was able to provide you with a comprehensive estimate. If you need any further assistance, we’re always here to help!
- Michael B.Oakland, CA891Aug 23, 2024
Mark and Larry were wonderful.
Zuta was totally booked but an appointment opened up an we had one day service!Helpful 0Thanks 0Love this 0Oh no 0 - Jun 11, 2024
I tried to use my oven on a random Wednesday and it wasn't working. I cook with my oven almost every day, so this was a huge issue. The first thing I did is turn to Yelp to find somebody to fix my oven, so I sent a number of requests out to various vendors on Yelp. Zuta Appliance Repair was the first to respond to my request and was the most responsive to my questions about availability. They were able to come on the weekend at no additional charge (they were actually available earlier but I had a conflict).
The technician texted when he was on his way (as Zuta said he would) and showed up within the time window they provided. The technician was done in 45 minutes, and the repair was as painless as I could imagine it being. The oven was up and running in no time!Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Penny G.
Jun 12, 2024
Hi Wendy! :) We're thrilled to hear about your positive experience with Zuta Appliance Repair! Thank you for choosing us to fix your oven. We're glad we could provide prompt and efficient service to get your oven up and running smoothly again. If you ever need assistance in the future, don't hesitate to reach out. Have a great day!
- Kira L.Oakland, CA07Aug 29, 2024
Mark and Larry from Zuta were prompt, professional and thorough! Great service and communication. Just called again for another issue. Mark went out of his way to troubleshoot.
Helpful 0Thanks 0Love this 0Oh no 0 - Julie B.Berkeley, CA010Aug 4, 2024Updated review
Zuta is a trustworthy company. They helped us with our Bosch dishwasher and made 2 trips to ensure that everything was worked out well. They were very responsive and finished the job.
For value, I consider Zuta Appliance Repair to be very good. My concerns are less about small differences between companies about "initial cost" than I value good interactions, professionalism, and their ability to resolve problems. Zuta resolved the problem with my dishwasher and explained more about the machine than I had known.
I've already booked a second request to repair another appliance.
I found Zuta Appliance Repair through a Google search for companies that Google offers some guarantee for in case the company. I didn't have to use Google's guarantee but will always look at their recommended companies more than yelp in the future.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Penny G.
Aug 12, 2024
Thank you so much for your thoughtful review, Julie! :) We’re delighted to hear that you had a positive experience with our team and that we could resolve the issues with your Bosch dishwasher. Your trust and appreciation for our professionalism mean a lot to us. We look forward to helping you with your next appliance repair!
Jul 21, 2024Previous reviewUpdate: the next morning, one Zuta owner called to straighten out the issues raised by their technician so I will update their rating and comments once the problem is resolved
The Zuta person was NOT an expert but a novice. We had to watch him watch a youtube video of one way (not apparently the way our BOSCH was installed) and insisted that, based on youtube, I wasn't never able to use both of the two water sprayers together because he couldn't think. He couldn't think there was another way to configure a Bosch washer to use both... even though the way he suggested would only ever clean the bottom shelf.
Before he left, he broke the bottom panel because he screwed it back together without actually screwing it into the right place: The first time I opened and then tried to close the washer door, the bottom panel became bent; the second time, the 1" screw fell out onto the floor. I'll attach a picture if possible.
I need someone who can fix or who has seen a Bosch dishwasher and doesn't insist on things that are obviously wrong (like only being able to clean the bottom shelf and use either the water-dispersing fan or the water-dispersing disk, but never both. Now trying to close the dishwasher pops part of the bottom panel out, bent!
Even as he held both spray parts in his hand, he insisted I could only use the fan or the disk but no way to use them together. He also insisted that either fan or disk goes below the top shelf (so with that logic, we could never have clean dishes on the top shelf!) We haven't changed or modified anything since it was installed but he couldn't hear or respond to me in any logical way and just kept on "just use one or the other").
I want a refund AND zero-star review for Zuta appliance "expert". Experts don't have to use your WIFI and watch youtubes only to tell you that there was no way to use 2 parts of our dishwasher together. He didn't even seem phased by such a ridiculous comment.