Kristine’s 3-star review:
I wish that compassionate was an adjective that I could connect with the Miramonte Veterinary Hospital but, I'm not feeling it and I have a feeling my dog isn't either. Anytime we take her in there she's a wreck! I know you're thinking, "Why wouldn't she be? Who wants to go to the doctor after all?" But, we've had very opposite reactions from her when dealing with other vet hospitals.
We've stayed with Miramonte because if convenience, it's very close to our house. When our dog had an accident last year and hurt her ear, it was great to have help so close by. I just wish these folks weren't so attached to their accounting department though. Everything and I mean, EVERYTHING costs extra. Our dog had surgery on her leg for a torn meniscus and the bandage they put on her started to slip exposing her sutures. We were told her stitches had to remain clean and covered but, if we wanted them to redo their own work so that a bandage would remain where it should, it was $50 extra. When we were concerned after surgery that her appetite hadn't really returned, they offered to check her out --- for $100 extra. And mind you these fees we're being thrown at us after a $3,000 procedure!
Yet like some do with a ho hum mediocre relationship, we stick with them because they are close, convenient and for the last seven years, they're all we know.