Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it determines are most helpful. These are typically written by active members of the Yelp community who are self-motivated to share their personal, detailed experiences about local businesses. It applies the same objective rules to reviews of every business and treats reviews of advertisers and non-advertisers exactly the same.
The software does something no human can—regularly analyze billions of data points from all reviews, reviewers and businesses to evaluate the usefulness and reliability of each review. It’s engineered to provide a level playing field for all businesses on Yelp. Having a great reputation on Yelp shouldn't be about who has the time and resources to ask the most people to write reviews. Great Yelp reviews and ratings should come from consumers who had a great experience that they’re inspired to tell others about. Learn more here.
20 reviews for Citywide Plumbing that are not currently recommended
Note: The reviews below are not factored into the business's overall star rating.-
- Bobby J.
- Louisville, KY
- 0 friends
- 11 reviews
- 1 photo
I called in cause I was having trouble flushing my toilet due to the bad septic line, and I thought this company would help fix the problem but they made it worst Now my septic tank keeps traveling up into the sink and toilet bowl making a mess out of my bathroom whenever I go to flush I would upload a picture of the mess this company made, but it would disgust alot of you people!
2/6/2021 Bobby
I'm sorry to here about your situation but we do not recognize you as being one of our… Bobby
I'm sorry to here about your situation but we do not recognize you as being one of our customers, there is only three of our plumbers that would have helped you and they all say they have never met you. We also do not have any record of this and we are very thorough with keeping track of things. We also do not have septic tanks here in the bay area and we do not service any other areas. We do NOT nor have we EVER made mess or would do anything to cause a mess like you are describing, I really think you have us mistaken for another company, Please give us a call at 415-716-1519 or PLEASE post a picture of your invoice you received from us. Read more -
- K A.
- San Francisco, CA
- 0 friends
- 1 review
I would this guy Johnny a zero as well. They replaced my water heater with a tankless water heater for $4,100. They got paid fully at the end of the job. However there was lukewarm water to two of my showers and no hot water. The guy Johnny said that is how they were before!! He asked me to buy parts for the showers so he can fix them for additional cost, since the existing parts could not be used. I bought what he suggested and also bought four new faucets.
The quote For labor only to replace the four faucets was $1,000, when I said it was too high, Johnny said it is because of the unknown they face when doing these jobs. It took one man less than three hours to install the faucets, when I questioned the $1,000 price since there were no unknowns and what about the wrong shower parts he had me order, Johnny started using obscene, hostile and racist comments. He did not even bother explaining why he had told me to order the wrong shower parts. I still don't have hot water to my showers and the water to the faucets is lukewarm. His installer, Tung left my house quickly without collecting any money, after he observed the hostile telephone exchange. It seems as it he had seen it before and wanted no part of it. -
- Sophie R.
- Pacifica, CA
- 1 friend
- 16 reviews
- 1 photo
My original review was 5 stars, and I hope you get the same experience we did at first - unfortunately last time he came over it was quite a negative experience: he seemed to be in a bad mood, went to our kitchen sink, pulled out a twisted measuring spoon in 1 second flat, and charged us 99$! really?! 99$?? I had 40$ in hand to tip him thinking he wasn't going to charge us, knowing him. Obviously he didn't get any tip, and he won't be getting any more business from us either.
Why is it that once a handyman gets used to you they switch on you like that? -
- Belle H.
- San Francisco, CA
- 0 friends
- 9 reviews
They responded quickly, the guy arrived early for the appointment, and was very friendly and knowledgeable. But I should have gotten a written quote instead of assuming what I had heard was correct, because I assumed "$375 to rehang the sink, $475 if you want me to replace the pipes underneath" meant that the pipes would add on another $100. Instead, after about 1.5 hours of work, the total was $850 -- the quote was not a range, but a separate price for each task. Even if the materials cost $100 (a generous estimate) then that works out to about $500/hr for the service. I definitely couldn't afford to hire them again!
3/25/2018 Hello Belle,
I do apologize for any confusion, we are always upfront with our pricing and do our best… Hello Belle,
I do apologize for any confusion, we are always upfront with our pricing and do our best
to provide a written quote before doing any work. I have looked for your invoice but I'm unable to find anything under the name "Belle" as I said in the private message I sent, please provide me with more information so I can look into this. Thank you Read more -
- Kathy O.
- Vacaville, CA
- 18 friends
- 7 reviews
- 7 photos
We needed to replace a drainage pipe that was totally rotted away and Citywide Plumbing got the job done. The plumber was quick and efficient.
Would hire them again for any future jobs. -
- Shirley H.
- Los Angeles, CA
- 15 friends
- 1 review
Awesome plumbing services...!!!!!!!!!!! Highly recommended. They did a great job.. Thank you so much..
-
- Hanna S.
- Outer Sunset, San Francisco, CA
- 1 friend
- 10 reviews
- 1 photo
Johnny came over replaced my water heater, fixed my faucets and helped my with my clogged sink. Very professional and highly recommended. The best in town !!!
Great prices and very professional!3/8/2020 Hanna,
It's great to hear that you are satisfied with our services!
Thank you for taking the time to… Hanna,
It's great to hear that you are satisfied with our services!
Thank you for taking the time to post your review, it is very much appreciated. Read more -
- Jazmine G.
- MONTE VISTA, CA
- 7 friends
- 6 reviews
I used Citywide Plumbing for the first time and I`m extremely pleased with the outcome of the whole process from the initial inquiry to the final completion of the job.
-
- Brinda M.
- Pacifica, CA
- 10 friends
- 8 reviews
Amazing service! Found Citywide Plumbing on Yelp. I was nervous since it was a Saturday and needed a very quick turnaround. They returned my call immediately and was able to come to my house within 30 minutes. What can I say - professional, polite and reasonably priced. We will be calling Citywide Plumbing the next time we have a sewer/drain issue.
3/8/2020 Brinda,
Thank you for taking the time to post a review! Very glad to
hear that you were pleased with… Brinda,
Thank you for taking the time to post a review! Very glad to
hear that you were pleased with our services. Read more
15 Reviews Removed for Violating our Terms of Service
-
- Leslie M.
- San Francisco, CA
- 58 friends
- 49 reviews
- 6 photos
This review has been removed for violating our Terms of Service
-
- Aaron G.
- Union City, CA
- 122 friends
- 24 reviews
- 45 photos
This review has been removed for violating our Terms of Service
-
- 0 friends
- 0 reviews
This review has been removed for violating our Terms of Service
-
- 0 friends
- 0 reviews
This review has been removed for violating our Terms of Service
-
- 0 friends
- 0 reviews
This review has been removed for violating our Terms of Service
-
- 0 friends
- 0 reviews
This review has been removed for violating our Terms of Service
-
- 0 friends
- 0 reviews
This review has been removed for violating our Terms of Service
-
- 0 friends
- 0 reviews
This review has been removed for violating our Terms of Service
-
- David G.
- Glendale, CA
- 0 friends
- 12 reviews
This review has been removed for violating our Terms of Service
-
- McNamara A.
- Cleveland, OH
- 0 friends
- 0 reviews
This review has been removed for violating our Terms of Service