Is it customary to tip drivers? In the past I thought I saw on their web site that drivers were not tipped but now their web site is silent on the question. I hate to have to take cash or a credit card with me. I called and emailed them but no answer
Hi there. Apologies you have not been able to get a hold of our customer support. We do not accept tips at all so no worries! Thank you for asking!
I am trying to register my mother for Silverride on the company website. The website requires a mobile device, however, my mom does not owe a cell phone. How do i request a ride for her without a cell phone?
No answers yet.
Can I schedule a pick up today in San Jose & is there an account I can set up? Thank you
No answers yet.
Can this service work for someone with no internet and only her landline at home? My 91 yr old mom has a flip phone she carries, but only for emergencies and so I can track her via GPS. But she doesn't use it to talk. Can SilverRide work?
Yes! Cell phones are not necessary. We do ask for some way to contact our clients if needed. If she has a landline that is fine!
Does anyone know of a taxi service in the East Bay Area CA for a person confined to a wheelchair so it needs to have a wheelchair accessible lift to be able to pick her up at her apartment, take her to church or out to eat?
Silver Ride will do that. They are non emergency transportation. They are convenient, nice and very professional. I've used them many times!
Don’t see your question? Ask away!
Can I schedule a pick up today in San Jose & is there an account I can set up? Thank you