Ask the community

  • If I have two business ticket for my son and myself, can I invite a family member (my husband) with premium economy ticket to the lounge to watch after my son while I eat? Thanks.

    Asked by Meko L.

    If you are premier 1 k you can always take a guest with you

     1 person found this helpful
  • Are there places to sleep?

    Asked by Jenny K.

    I believe there is a quiet area. I do not think any private rooms. But there are private showers which are fantastic.

  • What is the current operating hours? Some sites say 6:30am-10:30pm, is that correct?

    Asked by Vinkin Ken T.

    No answers yet.

     Answer this question
  • Can you order food past midnight since the lounge close at 12.30 am ? Flying business class, of course food is free

    Asked by Mana V.

    Polaris lounge has become way worse than it used to. I believe it was 20:30 and they wouldn't serve warm meals anymore!

     1 person found this helpful
  • What do I do with my luggage if I want to access the Polaris Lounge post flight? Since it's inside security. Can we bring our luggage to the lounge? Otherwise how do we access the lounge post flight? Would really appreciate an answer.

    Asked by Frances M.
    SK G. 
     1 person found this helpful
  • Can you order food pass midnight?

    Asked by Mana V.

    You don't need a food or beverage pass. Everything is available for free.

  • I've heard that trans-continental flights in business class is considered "Polaris" (SFO-EWR, SFO-JFK, LAX-JFK, LAX-EWR). So can you access Polaris lounge with business class tickets on those particular domestic routes?

    Asked by Shinji T.
    SK G. 
     1 person found this helpful
  • Is there a child friendly space? Like a play area? Answer - I went there and no child friendly areas but there is a mother's room- a diaper changing space, a fridge and comfy chair to pump or breastfeed.

    Asked by Divya A.

    Not at all. A small restaurant area and large bar area. Lots of seating. But nowhere I would consider child friendly.

     1 person found this helpful
  • Do they accept United one-time passes?

    Asked by Prima S.

    No, they do not. It is open to those flying First Class or Business on International flights only.

     1 person found this helpful
  • As far as food/beverage quality and selection, which do you prefer, Centurion Lounge or Polaris?

    Asked by Kelie C.

    Polaris by far! Centurions are too crowded and the food doesn't even come close to the offerings at Polaris.

    SK G. 

Don’t see your question? Ask away!

Can you answer these questions?

  • What is the current operating hours? Some sites say 6:30am-10:30pm, is that correct?

    Asked by Vinkin Ken T.
    2 years ago
    Answer