Gaggia/Importika does not service Espresso Machines

in Food

    • 20 friends
    • 10 reviews

    Gaggia Espresso Machines have no repair service available.  Importika, exclusive US importer, not willing or able to repair Gaggia machines.  I purchased 2 Gaggia Espresso makers over the past 6 years, sent them in for maintenance/repairs and had them come back in worse condition.  Hack job. Shipping/handling/repair cost over $200 each time.  Total dismissal.  Burned 1x, shame on them.  Burned 2x, shame on me.  Burned 3x . . . Stay away from Gaggia, especially their Importika service dept.  Buy another brand.

    • Tom S.
    • Blue Oaks, Roseville, CA

    For repair of almost any kitchen appliance, call Hardisty's  ( hardistys.com ) housewares in Santa Rosa.  They have an excellent repair shop.  They service items that they don't carry as a retailer.  
    Fixed my $700 DeLonghi espresso maker.  Needed a new pump and some seals.  Turnaround in 3 days.  Perfect repair. $125.

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