• 0 friends
    • 1 review

    American Home Shield replaced the central heat and air unit four years ago. The company they sent put in an 8 year old unit. American Home Shield does not guaranty the companies they use. We now have to replace the unit again. Another $2,000 out of pocket. Should have just paid the repairs four years ago and not wasted the money for American Home Shield! Used to be a good warranty. Don't waste your money now!

    • 114 friends
    • 34 reviews

    Sounds like BS to me. A furnace should last 20 years. What broke? Did you perform annual maintenance? Change the filters?

    • 2056 friends
    • 747 reviews

    I agree! Don't waste your money on this sham of a company.  It's amazing they're still in business.  
    7 - five star reviews
    274 - one star reviews
    @ highya.com

    • Jay C.
    • Beer Bottle Crossing, ID
    • 412 friends
    • 0 reviews

    Home warranty companies are more universally hated than used car dealers.

    • 0 friends
    • 1 review

    Yes, the unit should last much longer. Goodman doesn't make the part that quit anymore. No more warranty because the unit was already 8 yrs old when it was installed and that was about 4yrs. Ago. Was supposed to be a new unit. The repair company didn't even get a building permit as required. American Home Shield is supposed to follow up on these things and they didn't!

    • 0 friends
    • 8 reviews

    Didn't you noticed the unit was used when they installed it?

  1. I've only had good experiences with this company. I can't recommend them highly enough. I believe this is probably user error.

    • 2056 friends
    • 747 reviews

    You are an anomaly. Read the reviews

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