Sustain LA

I love Sustain LA!
Have been coming here for a few years now and they have an unmatched selection of products, especially beauty/skin care. The quality is so much better than anything else I tried, especially their organic rosehip seed oil. Their staff are so kind and helpful, Leslie is amazing.

We have always loved Sustain LA's environmentally friendly small business, extremely organized (and cute) shop, personable employees, and how great all of their detergents are! When it came time for our wedding, we noticed on their easy to navigate website that they had a wide variety of rental equipment that was exactly what we were looking for our wedding! We filled out what we wanted on their website and then were put in contact with Jessica who was extremely professional and helpful over email! She even let us come into the store so we could look over all of our options before we made our official selections! When it came time for the wedding, Sustain LA truly delivered and made it such a smooth process! Overall, Sustain LA was worth every penny when it came to rentals and you should totally use them for your wedding!

This store is a small business owned by a woman who is trying to improve the environment. This store is located in small shop. Parking is street parking or small fenced in lot in back.
They offered delivery and will bring your order to your car during Covid lockdown. I also was impressed that they had you wash your hands when you enter the store along with requiring masks. The staff was knowledgeable and answered my numerous questions. I met the owner and manager, both were very nice.
You can buy or bring your own container to fill. I needed hand soap today, so I brought a big plastic jug and filled it with lavender and tea tree hand soap. The store sells many things to help you leave less trash. I hope to be more thoughtful with my use of single use plastics.

This review is overdue, I went to pick up an order a little after the start of the Pandemic. I bought some cleaning brushes, bath items, 2 types of cleaners and container for them and picked them up outside. I thought the owner was friendly and very professional.

I know getting to zero waste is a bit impossible and we don't have to feel pressure to do every little thing. At the same time I think pitching in where we can when we can, gives us a small sense of ownership over of our actions and allows up to express our love for the environment. Let focus on what we can do rather dwell on what we cannot.

There are not a lot of these types of shops around, and I wish I still lived near by so I can still support this store. I still have the brush and the glass bottle that I love a lot. I really miss this store and it's mix of house staples and unique items. I hope this community and surrounding communities can appreciate such a store and support it.

Visited this store for the first time today. What a quaint shop, easy to navigate, the salespeople are super polite and knowledgeable, and Irene was so helpful in giving us a tour of the store and also helping me figure out the ingredients for their shampoo. I also like that they ask you to wash your hands upon entering the store; it's thoughtful.

I brought a bunch of really random-ass containers (including a glass jar, an old empty Pantene bottle from Costco, and a cardboard Tide laundry powder box) and they had no problem with it. Just tare it at the scale when you enter, write down the weight somewhere on the container, and they'll subtract it for you when you check out.

Pricing-wise, they are about the same as most other sustainable, eco-friendly stores out there - comparable to places like EarthHero. I walked out with an at least 6-month supply of shampoo and at least 1-2 years' worth of sunscreen and laundry detergent, for around $75 total. They're not Costco prices for sure, but for the quality and the ethics it's really not bad in my opinion.

Knowledgeable, helpful staff, super clean and organized and great products. The bergamot hand wash is divine!

Look, I want to love this place. Ive come here to get my body wash and other things but the fact that a tip option pops up when checking out is enough to make me look for other places to purchase from.
The workers are friendly but are they providing me a service? No. I tip at sit down restaurants, takeout and coffee shops but at a store where the workers just tell you the total? Absolutely not.
The owners should remove the option to tip and raise the workers wages instead. They should be ashamed of playing on peoples social anxiety. The first time I came here, I was so shocked that a tip screen popped up while I was talking to the nice worker and I felt bad hitting the no tip option so I tipped but what exactly did I tip for?? The worker was telling me about the deodorant they carry.
Does that warrant a tip? No. So I basically just tipped the worker for saying 2 sentences to me.
I left feeling scammed. I've returned once since then but no more.

Such a cute store with helpful and patient employees! It was my first time visiting, and my first step towards reducing my plastic waste. They explained everything to me and were patient when I couldn't make up my mind on which product to get! There are many choices of hand soaps, shampoos, conditioner, and body lotion here. I really like the containers they sell which are a good deal compared to what you would buy on Amazon. The price is more expensive than buying bulk soap, so I hope they can lower their prices, but I will come back when I run low again!

this is a review of their atwater farmers market booth only since i haven't been to the brick and mortar spot yet.

it's super convenient to be able to go to my regular farmers market and get staples like hand soap, shampoo and conditioner (EO brand). they also have laundry, dishwashing detergent, resuable straws, and more.

they sell refillable glass bottles, but you can also bring your own.

the only thing is the i hope their prices will go down eventually when they get more business. frankly, i normally buy less expensive products that aren't anymore toxic than EO products, so i am definitely paying quite a bit more to refill. refilling should be incentivized with lower prices. i'll still support businesses like this one as frequently as i can!

Friendly and helpful staff, good variety of household staples at a good price for sustainable goods. Love not paying for plastic!