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By bringing private market efficiency to the public sector, Indigov has reduced average constituent wait times from 80 days to a mere eight minutes.

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Discover how Zendesk AI can help organizations improve their service operations in our latest report, conducted by Nucleus Research.

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Smart AI strategies for HR and IT service teams

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An IT service desk is a central employee service hub that helps streamline support, boost productivity, and improve job satisfaction. Read to learn more.

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These 100+ live chat canned responses speed up service interactions and support exceptional CX. Get started today with our template.

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A top-notch digital employee experience can help teams to be more efficient and more satisfied with their jobs, thanks to better internal support.

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What is artificial intelligence (AI)? A complete guide

Artificial intelligence has transformed business as we know it, particularly CX. Discover how you can use AI to enhance productivity, lower costs, and create better experiences for customers.