Podio Status Page
Investigating - Due to recent restrictions by Google on API access for third party apps, the integration with Google Drive is currently not functioning, and files cannot be retrieved. The issue is being actively addressed in collaboration with Google, and we're working to resolve it as soon as possible.

Thank you for your patience.

Aug 14, 2024 - 05:56 EDT

About This Site

Welcome to the Podio Status page. This page will be updated when there are incidents impacting key functionality and multiple customers. Subscribe to Email, SMS, or RSS Feed updates by clicking the button above. For any questions and concerns please contact our team here: https://help.podio.com/hc/en-us

Web Operational
API Operational
Email Operational
Advanced Workflow Automation Operational
Advanced Workflow Automation Failover Queue Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Database Maintenance Aug 25, 2024 23:30 - Aug 26, 2024 01:30 EDT
Podio Workflow Automation will be unavailable for 2 hours starting Sunday 25th of Aug 2024 at 11:30 PM EDT ( Monday 26th of Aug 2024 at 05:30 AM CET ) while we perform upgrades to our database. All background tasks including calculations, emails, workflows will be queued up during this window. They will be automatically picked up once the maintenance is over.

We have updated the time period for maintenance in order to accommodate request from CET customer base

Posted on Aug 16, 2024 - 03:38 EDT
Web response time
Fetching
API response time
Fetching
Past Incidents
Aug 25, 2024

No incidents reported today.

Aug 24, 2024

No incidents reported.

Aug 23, 2024

No incidents reported.

Aug 22, 2024

No incidents reported.

Aug 21, 2024
Resolved - We have completed steps to restore stability to the customer experience with Podio real time updates. Real time updates for item activity, notifications and chat should now be back to normal performance.

We are aware of the impact caused from yesterdays outage, and will be posting a full RCA on yesterday’s incident this week. As a result of the incident yesterday you might have experienced delay or missing updates for workflow triggers, search indexing, calculations or notifications. As a result, workflow triggers will need to be triggered again to ensure the workflow is completed if the operations were halted as a part of yesterday’s issue.

Please follow the incident from August 20 for the full RCA when available: https://status.podio.com/incidents/92gtvl2ml1ql

We are considering the incident with delays for real time updates to item activity to be resolved. We are deeply sorry for the disruption in service, and will take actions internally for faster resolution and recovery in the future. If you are still experiencing any issues, please let us know via support at https://support.sharefile.com/s/

Aug 21, 17:00 EDT
Update - Engineering is continuing to investigate the issues with real time updates.
Aug 21, 14:35 EDT
Investigating - We are investigating customer reports of an issue impacting performance of Podio. Real time updates are delayed and require a page refresh. We will provide updates here as soon as possible.
Aug 21, 13:41 EDT
Postmortem - Read details
Aug 23, 16:34 EDT
Resolved - This incident has been resolved.
Aug 21, 05:50 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 21, 00:54 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 21, 00:53 EDT
Monitoring - We are seeing better performance based on team efforts to resolve and are actively monitoring.
Aug 20, 17:01 EDT
Identified - The issue has been identified and we are actively working with our vendor on a resolution. Thanks for your patience.
Aug 20, 16:01 EDT
Investigating - We are investigating reports of an issue impacting performance of Podio search indexing, re-calculations and Podio basic/advanced workflows causing delays for users. We will provide updates here as soon as possible.
Aug 20, 13:37 EDT
Aug 20, 2024
Aug 19, 2024

No incidents reported.

Aug 18, 2024

No incidents reported.

Aug 17, 2024

No incidents reported.

Aug 16, 2024

No incidents reported.

Aug 15, 2024

No incidents reported.

Aug 14, 2024

Unresolved incident: Google Drive Integration Issue.

Aug 13, 2024

No incidents reported.

Aug 12, 2024

No incidents reported.

Aug 11, 2024

No incidents reported.