Tech Industry

An Adobe exec is quoted as describing its hidden pricing strategy as being “a bit like heroin.” The remark was revealed when the government released its unredacted complaint, which accuses the company of deliberately making it hard to cancel a Creative Cloud subscription.

The exec acknowledged customer anger at the way the company made its contractual terms hard to understand, but said that improving this would result in “taking a big business hit” …

The House Homeland Security Committee has written to CrowdStrike CEO George Kurtz, asking him to testify before Congress. The letter says the committee wants Kurtz to explain how the global IT outage happened, and what steps it is taking to prevent any repetition.

The demand comes as companies around the world struggle to recover from the global IT outage, with Delta saying that it has cancelled 4,000 flights since Friday and expects disruption to continue for another couple of days …

The sheer scale of the global IT outage caused by a faulty software update has left many wondering how one update to one company’s security software could have such massive impact.

Ironically, the effect of the CrowdStrike flaw has been almost identical to the very thing it’s intended to prevent …

A huge mistake by cybersecurity company CrowdStrike has caused a global IT outage on a massive scale, with airlines, banks, health services, and more affected – including some 911 centers.

United, Delta, and American Airlines are among the airlines who have been forced to ground flights. Broadcaster Sky News was taken off-air for several hours. Many retailers have been unable to accept payments. In short, it’s chaos out there …

An engineer with extensive experience of working with Bluetooth found himself bamboozled when told that he needed to enable a wireless connection to use a cheap pair of wired Lightning headphones – and that turned out to be correct …

Police officers were allowed to force a suspect to use his thumbprint to unlock his phone, according to a federal court ruling.

However, it said the issue was a finely-judged one, and its ruling should not be interpreted to mean that this is lawful in all circumstances …

Canada is introducing a new digital services tax starting this year, which will see foreign tech giants like Apple and Google receive tax demands for income earned in Canada but not currently taxed there.

This follows the example of several European countries, including France, Italy, and the UK – and is designed to address tax avoidance …

While shooting professional-standard video is possible with an iPhone, it generally requires the use of accessories like lighting and external microphones. The new Rode MagSafe mount is designed to let you do this at an affordable price.

If your video accessory needs are more demanding, there’s also a MagSafe Phone Cage with five cold shoe mounts, as well as plenty of 1/4-inch and 3/8-inch threads for use with tripods, handles and other accessories …

Internet service providers (ISPs) now have to display broadband ‘nutrition’ labels, being upfront about the true costs, speeds, and data allowances offered,

The rule was introduced in response to growing consumer complaints about hidden fees, data caps, and other misleading marketing of broadband packages – and takes effect today. You can see below full details of the information which must be provided …

Subscription creep – the term given to increases in subscription fees after someone has signed up – hit a full two-thirds of US consumers in the past year.

Some of the increases were steep ones, and others imposed with little notice …