Cookie Policy

Who we are?

This website is owned and operated by Adanola Limited. References to "we", "our" or "us in this Cookies Policy, means Adanola.

Purpose of this policy

This policy explains what cookies are, how we use them and how you can switch them off.


What are Cookies?

Cookies are data files which can hold small amounts of information and are stored on your device (computer, smartphone, etc) when you visit a website. Some cookies are essential to enable you to move around our website and use its features, while some cookies are non-essential, for example to improve your shopping experience. You can choose to not allow some types of cookies but blocking those may impact your experience of the site and the services we are able to offer. We have set our further information below.

How do we use them?

We use cookies for:

  • essential operations, such as site navigation
  • allowing you to set up an account, add items to your shopping cart or your Wishlist, and making payments
  • remembering items you placed into your shopping cart on a previous visit, or remembering which currency you shop in
  • analysing visitor numbers and behaviours, such as what pages are frequently visited and how long for
  • assessing the success of our advertising campaigns, offers and communications
  • targeting suitable advertising messages
  • understanding which Affiliates have helped us reach out to new customers, or have promoted our products on their websites

 

What types of cookies do we use?

Strictly necessary cookies: we use these as they are essential for this site to function and they allow you to navigate the site and use our features, such as ‘Add to Cart’, ‘Add to Wishlist’ and make a payment. These cookies are required for the site to function and for necessary activities like protecting against fraud. You may be able to disable these cookies yourself on your device/browser however if these are disabled, your experience may be interrupted and essential features may become unavailable.

Functionality cookies: customise the look and appearance of the website. For example, a functionality cookie will remember your username and language preferences for the next time you visit, to make your journey quicker.

Personalised marketing cookies: deliver advertisements which are tailored to your web activity. A targeting cookie tracks what you click on whilst on our website and may share details of what you click on with other organisations (such as advertisers). These cookies can also help us to measure the effectiveness of an advertising campaign. Third party cookies may be used on our website by approved organisations to provide services on our website.

Performance/analytical cookies: allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it.  This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.  We use cookies to compile visitor statistics such as how many people have visited our site, how they reached our site, what type of technology they are using (e.g. Mac or Windows, which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website.

We have enabled Google Analytics, and Google Tag Manager on the website to allow us to review information about users of the website, including identifiers such as age, gender, location. We may use this information to enable us to make decisions about what information to include on the website and how to present it. We have also enabled Googles Ad Manager on the website to allow us to track how advertising interactions are related to site visits and conversions on the website.

We and our third-party suppliers, including Google, use first-party Google Analytics cookies and third-party DoubleClick cookies together to collect the data for the Google Display Network Impression Reporting functionality.

You may opt-out of tracking from Google Analytics and/or the Google Analytics Advertising features enabled on the website by refusing the use of cookies (see below), through configuring the Google Ad settings or by installing the Google Analytics Opt-out Browser Add-on.

Third-party cookies: which are cookies from a domain different than adanola.com – for our advertising and marketing efforts. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.  These cookies are likely to be analytical/performance cookies or targeting cookies. We have listed in the below table the details of third party cookies that we use.

To learn more on how to disable cookies on your browser, please consult your browser "help" section or go to aboutcookies.org.

Our website also uses session cookies and persistent cookies. Session cookies operate from the moment you enter the website until the moment you leave. Once you log off, session cookies are deleted. Persistent cookies will not be deleted after each session. We have detailed how long cookies are used for in the table below.

A list of all the cookies that we, our advertising network and technology partners use can be found in our cookie list details below.

How can my cookie preference be changed?

When you first use our website, we will ask you to consent to our use of non-essential cookies. You can manage and change your cookie preference through your web browser settings. Further information on cookies is available widely online however, if you disable or delete certain (essential) cookies you may not be able to shop or access important parts of our website. 

Cookie

Cookie type and Duration

Purpose and More information

adanola.myshopify.com

Necessary

1 year

This cookie is used to store customer credentials securely when processing a purchase on the website the cookie is essential in making a secure online transaction.

adanola.myshopify.com

Necessary


Session length

This cookie determines whether the browser accepts cookies.
adanola.myshopify.com

Necessary


Session length

This cookie determines if the visitor has accepted the cookie consent box
adanola.myshopify.com

Necessary

Persistent

These cookies facilitate product images, filter functions and shopping-cart functionalities.
adanola.myshopify.com

Necessary


Session length

Necessary for website security
Shopify

Necessary

1 day

This cookie is necessary for the secure checkout and payment function on the website. Shopify cookie policy

Shopify

Necessary

14 days

This cookie is necessary for the secure checkout and payment function on the website. 
Shopify cookie policy
afterpay.com

 Necessary

1 day

This cookie is used to distinguish between humans and bots, when using Afterpay as a payment method. Afterpay cookie policy
Shop.app

Necessary


Session length

This cookie is used in conjunction with the payment window for making secure transactions on the website. Shop.app cookie policy
.adanolahelp.zendesk.com

Necessary


Session length

This cookie is a part of the third party services provided when contacting our help desk. Zendesk cookie policy
.adanolahelp.zendesk.com

Necessary

Persistent

Unique ID that identifies the user’s session. Zendesk cookie policy
Yotpo

Necessary

Persistent

This cookie is a part of a bundle of cookies set to facilitate functions on site, such as product images, filter functions and shopping cart functionalities. Yotpo cookie policy
Yotpo

 Necessary

Registers the website’s speed and performance. Yotpo cookie policy
.doubleclick.net

Necessary

1 day

This cookie is used to check if the user’s browser support cookies.
adanola.myshopify.com

Preference

1 day

This is used to remember wishlist products chosen by a user.
adanola.myshopify.com

 Preference

1 day

This cookie saves the user’s current geographical location based on the user’s IP address
adanola.myshopify.com

Preference


1 year

This is used to remember wishlist products chosen by a user. When used in context with the shopping cart function, this remembers visitor credentials when checking out.
.adanolahelp.zendesk.com

Preference

Persistent

This registers whether the automated help chat has been displayed to a user.
adanola.myshopify.com Preference

Persistent
This cookie saves the vistor’s currency preferences
adanola.myshopify.com Preference

1 year
The purpose of this cookie is to hold the users timezone
Klaviyo

Preference

Session length

This cookie identifies if a user has opted in to SMS marketing. Klaviyo privacy notice
Google

Analytics


1 day

This is used by Google to throttle request rate, and generate statistical data on how the visitor uses the website. Google cookie policy

Google

Analytics


2 years

This allows Google to generate statistical data on how the visitor uses the website, and allows access to the number of visits, as well as first and most recent visit. 
Google cookie policy
Google Analytics

Analytics

Session length

Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. Google cookie policy
Google Tag Manager

Analytics

Persistent

This cookie is used to determine if the user has visited the site before, or if they’re a new vistor.
Klaviyo

Analytics

2 years

This cookie collects information on the visitors behaviour, which will be stored to optimise the website and register is the visitor has subscribed to a newsletter. 
Klaviyo privacy notice
adanola.myshopify.com

Analytics

2 years

Collects data on the user's visits to the website, such as the number of visits, average time spent, and on which pages, with the purpose of generating reports.
adanola.myshopify.com Analytics

2 years
Collects data on the user's visits to the website, such as the number of visits, average time spent, and on which pages, with the purpose of generating reports.
adanola.myshopify.com Analytics

1 year
Used to track how users are browsing and engaging with a website.
adanola.myshopify.com

Analytics

Session length

Registers statistical data on users’ behaviour on the website.
adanola.myshopify.com

Analytics

Persistent

This cookie is used in context with multi-variate testing, allowing content to be changed on the website.
Klaviyo

Performance

Persistent

This cookie is used to manage the mailing list, if the visitor has subscribed to any newsletters. Klaviyo privacy notice

Hextom

Performance

Session length

This cookie enables the countdown timer bar to work, through a third party. Hextom cookie policy
adanola.myshopify.com

Marketing

14 days

This stores visitors’ navigation by registering landing pages and collects information on a visitor.
Google

Marketing

1 year

Used by Google DoubleClick to register the website user's actions after viewing or clicking an advertiser's ads, with the purpose of measuring the efficacy, and to present more relevant ads.

 

Updates to this cookies policy

We keep our cookies policy under regular review. We may update our website and this cookies policy from time to time in which case we shall update you.

 

Last updated: ­­­­­4th June 2024