نبذة عني
With over 21 years of extensive experience in the IT sector, I have honed my expertise internationally, having served in Lebanon, Qatar, the UAE, and engaged in projects across Germany, Czech Republic, Italy, and Spain. My leadership in managing IT departments and development teams spans the automotive, facility management, retail, and construction sectors, reflecting my versatile capability to navigate and influence in diverse cultural contexts.
I am credentialed with key certifications including Microsoft Azure, Office 365, Dynamics 365, Sophos Certified Engineer, Microsoft Certified Trainer, Oracle Database, Citrix Certified Administrator, and ITIL V3, which equip me with a comprehensive technology management toolkit.
Further elevating my professional stature, I am a Chartered IT Professional (CITP), an esteemed designation awarded by the British Computer Society (BCS), which recognises my expertise and commitment to the highest standards in technology and business management. Additionally, as an Advanced RITTech Assessor for the BCS, I rigorously evaluate IT professionals who are advancing to higher levels of recognition, ensuring they meet stringent competency standards. These roles underline my dedication to promoting excellence and ethical practices within the IT industry.
Currently, I am enhancing my strategic business management capabilities by pursuing a Doctorate in Business Administration (DBA) at Henley Business School, UK, with a focus on Artificial Intelligence and Cybersecurity. This advanced study is refining my understanding of how innovative IT strategies, particularly in AI and cybersecurity, can be tightly aligned with broader business goals to drive substantial success.
Key career milestones include spearheading successful implementations of Dynamics 365 and SAP, transitioning to Office 365, initiating Robotic Process Automation for invoice processing, and deploying Darktrace cybersecurity solutions. My proactive leadership has been pivotal in building robust IT teams, crafting strategic IT policies, and developing efficient helpdesk systems.
My approach synergizes advanced technical proficiency with acute project management, budgeting, and vendor negotiation skills, strategically navigating technology landscapes to achieve business goals and deliver impactful results. I excel in data analysis and relish tackling complex challenges that integrate IT with comprehensive business processes.
I am keen to connect with professionals passionate about leveraging technology for business efficiency and innovation.
مقالات Mazen
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Understanding AI: The Three Categories Shaping Our Future
Understanding AI: The Three Categories Shaping Our Future
بواسطة Mazen Zbib
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Emerging Cyber Threats: A Comprehensive Analysis of 2024's Most Prevalent Tactics and Techniques
Emerging Cyber Threats: A Comprehensive Analysis of 2024's Most Prevalent Tactics and Techniques
بواسطة Mazen Zbib
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Microsoft Azure Outage Attributed to DDoS Attack
Microsoft Azure Outage Attributed to DDoS Attack
بواسطة Mazen Zbib
الإسهامات
النشاط
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#Leadership in Practice What I admire in the Leadership Journey is reflecting afterwards to highlight the good practices and learn a couple of…
#Leadership in Practice What I admire in the Leadership Journey is reflecting afterwards to highlight the good practices and learn a couple of…
تم إبداء الإعجاب من قبل Mazen Zbib
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#callforpapers 📢 Special Issue on Digital Transformation, Stakeholder Engagement, and Innovation in Sustainable Food Systems (deadline 30…
#callforpapers 📢 Special Issue on Digital Transformation, Stakeholder Engagement, and Innovation in Sustainable Food Systems (deadline 30…
تم إبداء الإعجاب من قبل Mazen Zbib
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The #CrowdStrike incident this summer reminded us all, once again, how critical resilience is, and that #CyberResilience is not only about being…
The #CrowdStrike incident this summer reminded us all, once again, how critical resilience is, and that #CyberResilience is not only about being…
تم إبداء الإعجاب من قبل Mazen Zbib
الخبرة
التعليم
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To investigate how the integration of digital technologies, such as precision agriculture, smart irrigation, blockchain for supply chain transparency, and artificial intelligence, can contribute to improving the environmental sustainability, economic viability, and social well-being aspects of food production.
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الأنشطة والجمعيات:The taught courses enable participants to develop their management research skills and engage with cutting-edge research topics and themes in different management domains.
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Master degree in Information Technology
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Graduated with Honors in Information Technology and Computing
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Earned Bachelor's degree in Information Technology and computing
التراخيص والشهادات
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MASTER OF SCIENCE (INFORMATION TECHNOLOGY)
Education TrueProof by TrueProfile.io®
تم الإصدار في تنتهي في -
Business Management Solution Specialist - MS Dynamics NAV 2009 Installation & Configuration
Microsoft
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Designing, Optimizing, and Maintaining a Database Administrative Solution Using Microsoft SQL Server 2008
Microsoft
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Microsoft Certified Technology Specialist “Windows Server 2008 Network Infrastructure, Configuring”
Microsoft
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الخبرات التطوعية
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Advanced RITTech Assessor
BCS, The Chartered Institute for IT
- الحالي 5 شهر
Science and Technology
As an Advanced RITTech Assessor, I will be evaluating IT professionals who are ready to step up to a new level of recognition. This advanced status is designed for IT technicians who have demonstrated a higher level of competency, responsibility, and commitment to continuous professional development. My focus will be on ensuring that their skills and contributions not only meet but exceed the stringent criteria set out for advanced technical roles.
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Social Media Officer
PMI Lebanon Chapter
- 10 شهر
Education
a. Assist in posting news on social media: LinkedIn, Facebook, Twitter
b. Assist in posting monthly lectures on the website and social media
c. Assist in attracting new members and fans for social media presence
d. Assist in creating groups as part of PMI Lebanon chapter FACEBOOK page
e. Act as an ambassador in promoting PMI LC in all social media -
Technical Program Committee
2018 10th International Conference on Computational Intelligence and Communication Networks (CICN)
- الحالي 6 عام 10 شهر
Science and Technology
10th International Conference on Computational Intelligence and Communication Networks (CICN 2017) is organized to address various issues to prosper the creation of intelligent solutions in future. The aim is to bring together worldwide leading researchers, developers, practitioners and educators interested in advancing the state of the art in computational intelligence and communication Networks for exchanging knowledge that encompasses a broad range of disciplines among various distinct…
10th International Conference on Computational Intelligence and Communication Networks (CICN 2017) is organized to address various issues to prosper the creation of intelligent solutions in future. The aim is to bring together worldwide leading researchers, developers, practitioners and educators interested in advancing the state of the art in computational intelligence and communication Networks for exchanging knowledge that encompasses a broad range of disciplines among various distinct communities. It is expected that researchers will bring new prospect for collaboration across disciplines and gain idea facilitating novel breakthrough. The theme for this conference is Innovating and Inspiring the researchers to adopt the outcome for implementation.
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Technical Program Committee
21st Saudi Computer Society National Computer Conference
- الحالي 6 عام 10 شهر
Science and Technology
The 21st National Computer Conference (NCC’2018) is inviting authors to submit original contributions in the event research area. NCC 2018 is covering all aspects of Social Media Aspects, Computer Applications, National Security, E-Learning, Biometrics and E-Government. Papers accepted and presented at NCC’2018 will be published open access on the conference Web site and will be submitted for possible inclusion in IEEE Xplore Digital Library. Authors of selected papers accepted for publication…
The 21st National Computer Conference (NCC’2018) is inviting authors to submit original contributions in the event research area. NCC 2018 is covering all aspects of Social Media Aspects, Computer Applications, National Security, E-Learning, Biometrics and E-Government. Papers accepted and presented at NCC’2018 will be published open access on the conference Web site and will be submitted for possible inclusion in IEEE Xplore Digital Library. Authors of selected papers accepted for publication in NCC 2018 proceedings will be invited to submit an extended version of their papers to the conference related journals
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Technical Program Committee
World Symposium on Computer Applications & Research
- الحالي 7 عام 5 شهر
Science and Technology
WSCAR’ 2017 World Symposium on Computer Applications & Research, from 02-04 April, Istanbul, Turkey.
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Technical reviewer
International Conference on Signal Propagation and Computer Technology 2014 - India
- الحالي 10 عام 5 شهر
Science and Technology
الدورات التعليمية
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Advanced International Advertising
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Advanced Project Management
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Advertising Management
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Applied Neurosciences
Analysis Workshop
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Business and Research Ethics
Research in Management
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Commercial Website Development
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Computer Science
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Current Issues in Networking
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Data Science Orientation
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Digital Platforms
Workshop
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Globalization and Management Research
Research in Management
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Information Strategies
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Information Systems Development
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Information Technology
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Internet Advertising
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Intro Research proposal
RP Workshop
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Leading Change in Organization
Leadership & Innovation
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Marketing Management
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Network and Telecommunication
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Project Management - Managing Client Focused Projects
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Project Procurement and Solicitation
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Quantitative Method Workshop
DBA_ABS_QMW_2324
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Research Methodology Workshop
Research in Management
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Research Methods for Management
Research in Management
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Research Paradigms
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Responsible Investment
Business Strategy
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Responsible Leadership
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Sales and Sales Management
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Sophos Central Endpoint and server V.20 Engineer
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المشروعات
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Darktace Deployment
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Darktrace deployment was a key project under my leadership, significantly bolstering our cybersecurity infrastructure. As an AI-driven platform, Darktrace provides real-time detection and response to cyber threats, essential in today's digital landscape.
The implementation involved integrating the self-learning AI, known as the Enterprise Immune System, across our digital infrastructure, encompassing cloud services, virtual environments, and physical devices. This allowed the system to…Darktrace deployment was a key project under my leadership, significantly bolstering our cybersecurity infrastructure. As an AI-driven platform, Darktrace provides real-time detection and response to cyber threats, essential in today's digital landscape.
The implementation involved integrating the self-learning AI, known as the Enterprise Immune System, across our digital infrastructure, encompassing cloud services, virtual environments, and physical devices. This allowed the system to learn our network's 'pattern of life', and detect any deviations that might indicate a threat.
This deployment not only improved our ability to proactively tackle cyber threats but also mitigated risks of significant disruptions and potential data breaches. Successfully accomplished with minimal operational disruption, this project underscored our commitment to maintaining strong cybersecurity defenses, enabling real-time response to sophisticated threats -
Automation of Invoice Posting
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Recognizing the potential of automation to enhance efficiency and accuracy, I directed the Automation of Invoice Posting project. This initiative aimed to minimize manual intervention and accelerate the invoice processing cycle, leveraging robotic process automation (RPA).
The project involved mapping the invoice posting process, identifying automation opportunities, and designing, developing, and testing the automated solution. We also prioritized ensuring a seamless transition from…Recognizing the potential of automation to enhance efficiency and accuracy, I directed the Automation of Invoice Posting project. This initiative aimed to minimize manual intervention and accelerate the invoice processing cycle, leveraging robotic process automation (RPA).
The project involved mapping the invoice posting process, identifying automation opportunities, and designing, developing, and testing the automated solution. We also prioritized ensuring a seamless transition from manual to automated processes, providing training and support to the team to navigate the new system.
The successful completion of this project resulted in substantial time savings, increased accuracy, and improved scalability of our invoice posting process. Moreover, it allowed our team to shift focus from repetitive tasks to more value-added activities. This project demonstrated our commitment to driving efficiency and innovation in our operations -
IT Helpdesk solution
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I led the implementation of Freshservice, an IT Helpdesk solution, to significantly enhance our internal IT support system. Freshservice, a cloud-based service desk software, not only streamlined our IT support operations with robust ticketing and IT service management (ITSM) capabilities, but also facilitated effective asset, project management, and contract management.
The project entailed customizing the software to meet our unique requirements, including setting up workflows…I led the implementation of Freshservice, an IT Helpdesk solution, to significantly enhance our internal IT support system. Freshservice, a cloud-based service desk software, not only streamlined our IT support operations with robust ticketing and IT service management (ITSM) capabilities, but also facilitated effective asset, project management, and contract management.
The project entailed customizing the software to meet our unique requirements, including setting up workflows, automating routine tasks, and organizing assets and contracts. Freshservice provided us with a centralized system to efficiently manage and resolve IT issues, track and control assets, manage projects, and oversee contracts. This greatly improved our response times, user satisfaction, and overall IT management efficiency.
The successful deployment of Freshservice represented a vital upgrade in our IT department's service delivery. It optimized productivity, ensured seamless IT support for our staff, and enhanced our asset and contract management. This project highlighted our commitment to continuous improvement and user-centric service delivery within our IT operations -
Dynamics 365 Implementation - Jordan entity
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As part of our commitment to digital transformation and process optimization, I led the implementation of Microsoft Dynamics 365 for our Jordan entity. Dynamics 365, a comprehensive suite of business applications, was chosen to enhance our operational efficiency, automate processes, and facilitate data-driven decision-making.
The project involved the end-to-end implementation of Dynamics 365, starting from understanding the specific needs of our Jordan entity, configuring and customizing…As part of our commitment to digital transformation and process optimization, I led the implementation of Microsoft Dynamics 365 for our Jordan entity. Dynamics 365, a comprehensive suite of business applications, was chosen to enhance our operational efficiency, automate processes, and facilitate data-driven decision-making.
The project involved the end-to-end implementation of Dynamics 365, starting from understanding the specific needs of our Jordan entity, configuring and customizing the software to fit these needs, through to data migration, system integration, user training, and post-implementation support.
Successfully completing this project provided us with a robust, unified platform that integrated all key business functions, from sales and customer service to operations and finance. It not only improved our overall operational efficiency but also provided us with valuable insights to drive strategic decision-making. This project highlights our ongoing commitment to leverage innovative technology solutions to improve business outcomes -
Time Attendance project
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In response to the need for an efficient and reliable system to monitor and manage employee attendance across various sites, I spearheaded the Time Attendance project. This enterprise-wide initiative aimed to standardize and streamline time tracking across our head office and 15 additional project sites.
The project entailed selecting and configuring suitable time attendance software, installing compatible hardware (like biometric scanners), integrating the system with our existing IT…In response to the need for an efficient and reliable system to monitor and manage employee attendance across various sites, I spearheaded the Time Attendance project. This enterprise-wide initiative aimed to standardize and streamline time tracking across our head office and 15 additional project sites.
The project entailed selecting and configuring suitable time attendance software, installing compatible hardware (like biometric scanners), integrating the system with our existing IT infrastructure, and training employees and management on the new system. The project also involved coordinating with different site managers to ensure a smooth rollout and adoption of the system.
The successful implementation of the Time Attendance system has significantly improved the accuracy of attendance records, enhanced productivity, and enabled real-time tracking of employee hours. It has also simplified payroll processing, given its integration with our existing systems. This project underscores our commitment to leveraging technology to enhance business efficiency. -
Pledge HR and payroll
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I directed the implementation of the Pledge HR and Payroll system, aiming to enhance our human resources management and payroll processing capabilities. Pledge is a comprehensive, integrated solution designed to streamline HR and payroll operations.
The project covered the full implementation cycle, from identifying the specific needs of our HR and payroll departments, customizing and configuring the software accordingly, through to data migration, system integration, user training, and…I directed the implementation of the Pledge HR and Payroll system, aiming to enhance our human resources management and payroll processing capabilities. Pledge is a comprehensive, integrated solution designed to streamline HR and payroll operations.
The project covered the full implementation cycle, from identifying the specific needs of our HR and payroll departments, customizing and configuring the software accordingly, through to data migration, system integration, user training, and post-implementation support.
With the successful deployment of the Pledge system, we achieved a centralized and standardized platform for managing HR processes, including recruitment, onboarding, employee data management, and payroll processing for our sizeable workforce. The system's advanced analytics also enabled us to generate actionable HR insights, supporting strategic decision-making and improving overall HR efficiency.
This project embodies our commitment to leveraging cutting-edge technology to streamline operations and enhance the strategic role of HR in our organization. -
SAP Business one
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To streamline our business processes and enhance operational efficiency, I spearheaded the implementation of SAP Business One. This end-to-end business management solution integrated multiple modules such as Finance, Procurement, Sales, CRM, CRM Services, Facility Management, HR, Payroll, and Employee Self Service, marking a significant milestone in our digital transformation journey.
The project entailed a comprehensive implementation cycle, starting from identifying the unique…To streamline our business processes and enhance operational efficiency, I spearheaded the implementation of SAP Business One. This end-to-end business management solution integrated multiple modules such as Finance, Procurement, Sales, CRM, CRM Services, Facility Management, HR, Payroll, and Employee Self Service, marking a significant milestone in our digital transformation journey.
The project entailed a comprehensive implementation cycle, starting from identifying the unique requirements of our diverse departments and customizing the software to meet these needs. We also executed data migration, system integration, user training, and post-implementation support.
Successfully executing this project resulted in an automated, unified system managing a variety of business functions, enhancing our operational efficiency, reducing errors, and providing real-time data-driven insights for strategic decision-making. This achievement underscores our commitment to utilizing advanced technology solutions to drive business outcomes and growth. -
Office 365 Implementation
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In our pursuit of operational efficiency and collaborative work environments, I led the company-wide implementation of Microsoft Office 365. This comprehensive cloud-based suite was selected for its ability to facilitate seamless communication and collaboration across our organization.
The project entailed the deployment of several Office 365 components, including Exchange Online for email services, SharePoint Online for document management and team collaboration, Skype for Business for…In our pursuit of operational efficiency and collaborative work environments, I led the company-wide implementation of Microsoft Office 365. This comprehensive cloud-based suite was selected for its ability to facilitate seamless communication and collaboration across our organization.
The project entailed the deployment of several Office 365 components, including Exchange Online for email services, SharePoint Online for document management and team collaboration, Skype for Business for communication, and Yammer for social networking.
From understanding the unique needs of our departments, configuring and customizing the software suite, executing data migration, and integrating the system with existing infrastructure, to providing user training and post-implementation support, the project involved a full implementation cycle.
Successfully completing this project brought us a robust, integrated platform that promotes productivity and collaboration. The platform's advanced capabilities in communication, document management, and team collaboration have significantly enhanced our overall operational efficiency and team synergy. This project highlights our commitment to leveraging state-of-the-art technology to drive business outcomes. -
Corporate Website Development and Launch
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Understanding the critical role of a strong online presence in today's digital age, I steered the development of our corporate website. The project was initiated to enhance our digital footprint, showcase our services, and facilitate customer engagement.
The project spanned the entire web development lifecycle, from gathering requirements, conceptualizing design ideas, developing the website using contemporary web technologies, testing its functionality, through to launching the site and…Understanding the critical role of a strong online presence in today's digital age, I steered the development of our corporate website. The project was initiated to enhance our digital footprint, showcase our services, and facilitate customer engagement.
The project spanned the entire web development lifecycle, from gathering requirements, conceptualizing design ideas, developing the website using contemporary web technologies, testing its functionality, through to launching the site and providing ongoing support and maintenance.
Our new website serves as an intuitive, informative, and engaging platform for our existing and potential clients to explore our offerings, stay updated with our latest news, and get in touch with us. It is also optimized for SEO to increase our visibility in search engine results, driving organic traffic and helping generate leads.
The successful completion of this project has significantly boosted our online visibility, enhanced our brand image, and provided us with a crucial tool to engage with our audience. This initiative reaffirms our commitment to leveraging digital platforms for improved business outcomes. -
Exchange and SharePoint Online implementation and migration
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Striving to boost our organizational productivity and collaboration, I orchestrated the implementation and migration to Exchange Online and SharePoint Online. These solutions were chosen for their advanced capabilities in email services and document management, respectively.
The project included understanding the organization's unique needs, configuring and customizing the platforms to meet these needs, executing data migration from the previous systems to the new ones, integrating these…Striving to boost our organizational productivity and collaboration, I orchestrated the implementation and migration to Exchange Online and SharePoint Online. These solutions were chosen for their advanced capabilities in email services and document management, respectively.
The project included understanding the organization's unique needs, configuring and customizing the platforms to meet these needs, executing data migration from the previous systems to the new ones, integrating these solutions with our existing IT infrastructure, and conducting user training to ensure seamless adoption.
The successful completion of this project resulted in a reliable, secure, and highly collaborative environment. With Exchange Online, we achieved streamlined email communication with improved security and accessibility. Similarly, SharePoint Online facilitated efficient document management, team collaboration, and workflow automation.
The implementation and migration to these cloud-based solutions have significantly improved our operational efficiency and team collaboration, reinforcing our dedication to utilizing advanced technology to optimize business processes -
Streamlining Business Processes: SharePoint 2013 Workflows Implementation
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In an effort to automate our business processes and improve productivity, I led the implementation of workflows in SharePoint 2013. Workflows are pivotal in coordinating tasks, automating processes, and boosting efficiency in any organization.
The project involved understanding the different business processes within our organization, designing and developing workflows to mirror these processes in SharePoint, testing for functionality and efficiency, and providing user training for…In an effort to automate our business processes and improve productivity, I led the implementation of workflows in SharePoint 2013. Workflows are pivotal in coordinating tasks, automating processes, and boosting efficiency in any organization.
The project involved understanding the different business processes within our organization, designing and developing workflows to mirror these processes in SharePoint, testing for functionality and efficiency, and providing user training for seamless adoption.
Key workflows implemented included document approval processes, leave request systems, and automated report generation among others. The results were immediate - with reduced manual tasks, improved collaboration, and increased operational efficiency.
The successful completion of this project underscores our commitment to using advanced technology solutions to streamline operations and enhance productivity. Our workforce can now focus more on their core responsibilities rather than on routine, repetitive tasks.مؤلفون آخرون -
ISO 9001-2008 Implementation
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Recognizing the importance of a quality management system, I spearheaded the implementation of the ISO 9001:2008 standard across our organization. This standard is globally recognized for managing business processes, ensuring quality, and improving customer satisfaction.
The project encompassed all facets of the implementation process, from comprehending the requirements of the standard, mapping our existing processes, identifying gaps and implementing improvements, through to staff…Recognizing the importance of a quality management system, I spearheaded the implementation of the ISO 9001:2008 standard across our organization. This standard is globally recognized for managing business processes, ensuring quality, and improving customer satisfaction.
The project encompassed all facets of the implementation process, from comprehending the requirements of the standard, mapping our existing processes, identifying gaps and implementing improvements, through to staff training and preparation for the certification audit.
Achieving ISO 9001:2008 certification validates our commitment to delivering high-quality products/services and continuously improving our processes. It has also increased our operational efficiency, improved customer satisfaction, and enhanced our market competitiveness.
The successful completion of this project symbolizes our dedication to quality assurance, customer satisfaction, and continual improvement - core values that resonate through our business operations.مؤلفون آخرون -
SharePoint 2013 - Document Management Implementation
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Understanding the importance of effective document management in today's digital business landscape, I orchestrated the implementation of a document management system in SharePoint 2013. A well-structured document management system is crucial in streamlining processes, promoting collaboration, and ensuring data security.
The project encapsulated all stages of the implementation process. This included gathering and understanding the organization's document management needs, designing and…Understanding the importance of effective document management in today's digital business landscape, I orchestrated the implementation of a document management system in SharePoint 2013. A well-structured document management system is crucial in streamlining processes, promoting collaboration, and ensuring data security.
The project encapsulated all stages of the implementation process. This included gathering and understanding the organization's document management needs, designing and developing the system in SharePoint, configuring necessary permissions, testing the system for efficiency and security, and providing user training for effective adoption.
The implementation of the document management system in SharePoint 2013 has vastly improved the way we manage, access, and share documents. This has resulted in better collaboration, improved productivity, enhanced data security, and more streamlined processes across our organization.
The successful completion of this project underscores our commitment to leveraging advanced technology to improve business processes and efficiency. -
Exchange Server migration from 2007 to 2013
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Committed to maintaining cutting-edge communication capabilities, I guided the transition from Microsoft Exchange Server 2007 to 2013. This server migration was vital in adopting newer technology for better stability, security, and additional functionalities.
The project required a meticulous approach, which included assessing our existing system, planning the migration path, preparing the environment for the change, executing the migration process, testing the system post-migration, and…Committed to maintaining cutting-edge communication capabilities, I guided the transition from Microsoft Exchange Server 2007 to 2013. This server migration was vital in adopting newer technology for better stability, security, and additional functionalities.
The project required a meticulous approach, which included assessing our existing system, planning the migration path, preparing the environment for the change, executing the migration process, testing the system post-migration, and providing user training for optimal usage.
Moving to Exchange Server 2013 resulted in significant benefits, including a more robust architecture, enhanced security measures, improved user interface, and better integration with other Microsoft products.
The successful completion of this project testifies our continual efforts in embracing newer technology to deliver superior communication tools, ultimately leading to increased productivity. -
SKODA Brand Website Development
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Recognizing the power of a compelling online presence, I led the development and launch of the SKODA brand's official website. The website is a critical component of SKODA's digital marketing strategy, acting as the primary point of interaction between the brand and its customers.
This project encompassed all aspects of website development, from understanding SKODA's brand identity and its customer demographics, designing a user-friendly interface that represents the brand's ethos…Recognizing the power of a compelling online presence, I led the development and launch of the SKODA brand's official website. The website is a critical component of SKODA's digital marketing strategy, acting as the primary point of interaction between the brand and its customers.
This project encompassed all aspects of website development, from understanding SKODA's brand identity and its customer demographics, designing a user-friendly interface that represents the brand's ethos, developing the site with responsive design and SEO principles, to testing and launching the site.
The new SKODA website offers an engaging digital experience to visitors, showcasing the brand's portfolio, providing comprehensive product information, and offering seamless navigation for user convenience. It has significantly improved customer engagement, increased online inquiries, and boosted brand visibility.
The successful completion of this project highlights our commitment to creating a vibrant digital space that embodies the brand's character and engages its audience effectively.مؤلفون آخرونعرض المشروع -
Expanding Digital Footprint: Group Website Development
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To foster a strong digital footprint and to promote the breadth of our organization's capabilities, I spearheaded the development and launch of our group's official website. The website not only represents the brand's digital identity but also serves as a key communication platform for our stakeholders.
This project required a holistic approach to website development, including understanding the group's diverse portfolio, designing a layout that effectively conveys our offerings…To foster a strong digital footprint and to promote the breadth of our organization's capabilities, I spearheaded the development and launch of our group's official website. The website not only represents the brand's digital identity but also serves as a key communication platform for our stakeholders.
This project required a holistic approach to website development, including understanding the group's diverse portfolio, designing a layout that effectively conveys our offerings, developing the site with the latest web technologies to ensure speed and security, and testing and launching the website.
Our group's new website offers a comprehensive view of our business entities, products, and services, all while providing a seamless user experience. It has significantly improved stakeholder engagement, broadened our digital reach, and enhanced the group's overall brand image.
The successful completion of this project demonstrates our commitment to embracing digital transformation and providing effective communication platforms that engage our audience and represent our brand effectively.مؤلفون آخرونعرض المشروع -
Revolutionizing Workshop Operations: ODIS Implementation
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As part of our efforts to enhance the service quality in our vehicle workshop, I managed the implementation of Offboard Diagnostic Information System (ODIS). ODIS is a sophisticated diagnostic tool that helps technicians quickly and accurately diagnose and repair vehicles.
The scope of the project included procuring the necessary hardware and software, installing the system, configuring the settings for our specific workshop environment, training our technicians on how to use the system…As part of our efforts to enhance the service quality in our vehicle workshop, I managed the implementation of Offboard Diagnostic Information System (ODIS). ODIS is a sophisticated diagnostic tool that helps technicians quickly and accurately diagnose and repair vehicles.
The scope of the project included procuring the necessary hardware and software, installing the system, configuring the settings for our specific workshop environment, training our technicians on how to use the system effectively, and providing ongoing support.
The introduction of ODIS has revolutionized the way we diagnose and repair vehicles in our workshop. It has led to significant improvements in the speed and accuracy of our service, reduced vehicle downtime, and increased customer satisfaction.
This project showcases our commitment to leveraging cutting-edge technology to enhance our service offerings and improve the customer experience. -
Powering Brand Presence: IT Management at Qatar Motor Show 2011 & 201
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Bringing to the forefront the fusion of technology and automobile marvels, I played a crucial role in managing the IT aspect of our participation in the Qatar Motor Show in 2011 & 2012. Our section was dedicated to showcasing the vibrant Skoda and SEAT brands.
This project required strategic planning and precise execution to set up an immersive, tech-driven display that would engage visitors and enhance their understanding of the Skoda and SEAT offerings. We focused on network setup…Bringing to the forefront the fusion of technology and automobile marvels, I played a crucial role in managing the IT aspect of our participation in the Qatar Motor Show in 2011 & 2012. Our section was dedicated to showcasing the vibrant Skoda and SEAT brands.
This project required strategic planning and precise execution to set up an immersive, tech-driven display that would engage visitors and enhance their understanding of the Skoda and SEAT offerings. We focused on network setup, digital displays, interactive elements, and troubleshooting any technical issues during the show.
Our team's dedication and efforts resulted in a compelling digital presence at the event, reinforcing the brands' innovative image and leaving a lasting impression on visitors. The project not only expanded our reach to potential customers but also showcased our commitment to embracing advanced technology in our customer engagement strategies.
The successful delivery of this project underscores our team's ability to leverage technology to create engaging experiences and promote our brands effectivelyمؤلفون آخرونعرض المشروع -
Boosting Data Management Efficiency: Mirror Server/2 Implementation
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In a project that underscored our commitment to leveraging advanced technology for effective data management, I spearheaded the implementation of the MirrorServer/2 and DMS-Backbone 4 solutions for our Workshop.
This critical initiative was undertaken to replace the existing MirrorServer/1 and DMS-Backbone 3 systems, primarily to manage the increasing volume of application data transfer and to support the rollout and use of the Offboard Diagnostic Information System (ODIS).
Key…In a project that underscored our commitment to leveraging advanced technology for effective data management, I spearheaded the implementation of the MirrorServer/2 and DMS-Backbone 4 solutions for our Workshop.
This critical initiative was undertaken to replace the existing MirrorServer/1 and DMS-Backbone 3 systems, primarily to manage the increasing volume of application data transfer and to support the rollout and use of the Offboard Diagnostic Information System (ODIS).
Key aspects of the project included planning and executing the rollout in our market, ensuring reliable and cost-efficient delivery of large application data files, optimizing network usage, and enabling the new after-sales management for new models.
The successful implementation of MirrorServer/2, with its easy maintenance and reporting features, has resulted in the timely delivery of necessary data from OEM to our workshop for service and repair processes, reaffirming our dedication to data integrity, network efficiency, and the effective use of technology in advancing our business objectives. -
ERP Implementation, Microsoft Dynamic Navision – LS Retail
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As part of an initiative to streamline operations and enhance retail management, I led the implementation of Microsoft Dynamics Navision and LS Retail within the organization. This ERP solution was chosen for its capacity to integrate all facets of retail operations, providing a unified platform for sales, inventory, finance, and customer relationship management.
We began the project with a comprehensive assessment of our organization's needs, identifying areas where efficiencies could…As part of an initiative to streamline operations and enhance retail management, I led the implementation of Microsoft Dynamics Navision and LS Retail within the organization. This ERP solution was chosen for its capacity to integrate all facets of retail operations, providing a unified platform for sales, inventory, finance, and customer relationship management.
We began the project with a comprehensive assessment of our organization's needs, identifying areas where efficiencies could be maximized and data visibility could be improved. With these insights, we tailored the Dynamics Navision and LS Retail systems to our specific requirements, ensuring a perfect fit with our operational processes and strategies.
Following a successful configuration and testing phase, we initiated a phased rollout, providing comprehensive training to all relevant personnel. This facilitated a smooth transition and ensured that all team members were comfortable using the new systems.
With the ERP in place, we have seen substantial improvements in inventory management, sales tracking, financial reporting, and overall operational efficiency. By unifying our operations under one system, we've significantly reduced data redundancy and enhanced decision-making capabilities, positioning our company for continued growth and success in the retail industryمؤلفون آخرون -
ERP Implementation, Microsoft Dynamic Navision
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Driven by a vision to boost operational efficiency and streamline business processes, I successfully led the implementation of Microsoft Dynamics Navision, a robust and versatile ERP system, in our organization.
At the outset, we conducted an in-depth analysis of our organization's unique needs, business processes, and workflows. This ensured that the Dynamics Navision solution was customized to align seamlessly with our operational environment, thereby maximizing its potential…Driven by a vision to boost operational efficiency and streamline business processes, I successfully led the implementation of Microsoft Dynamics Navision, a robust and versatile ERP system, in our organization.
At the outset, we conducted an in-depth analysis of our organization's unique needs, business processes, and workflows. This ensured that the Dynamics Navision solution was customized to align seamlessly with our operational environment, thereby maximizing its potential benefits.
Once the customization and testing phase was complete, we rolled out the system in a phased manner across our organization. This approach minimized disruptions and allowed us to provide targeted training and support to our staff, ensuring a smooth transition to the new system.
Post-implementation, the Microsoft Dynamics Navision system has become an integral part of our operational framework, providing comprehensive business management functionality, including finance, manufacturing, customer relationship management, supply chains, analytics, and electronic commerce. This has resulted in improved operational efficiencies, enhanced data accuracy, and better decision-making capabilities. Furthermore, it has positioned our organization for future growth by providing a scalable solution that can adapt to our evolving business needsمؤلفون آخرون -
ElsaPro Implementation
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Recognizing the need for a more sophisticated and efficient system for vehicle repair and maintenance, I spearheaded the implementation of ElsaPro within our organization. ElsaPro, Volkswagen Group's electronic service information system, is a comprehensive tool that offers repair guides, maintenance procedures, and other essential technical information for various vehicle models.
The project commenced with a careful evaluation of our service processes and information needs. This…Recognizing the need for a more sophisticated and efficient system for vehicle repair and maintenance, I spearheaded the implementation of ElsaPro within our organization. ElsaPro, Volkswagen Group's electronic service information system, is a comprehensive tool that offers repair guides, maintenance procedures, and other essential technical information for various vehicle models.
The project commenced with a careful evaluation of our service processes and information needs. This understanding was instrumental in customizing ElsaPro to cater to our unique requirements, ensuring we could maximize the potential benefits of the system.
Following the successful customization and rigorous testing, the system was rolled out across our service locations. To facilitate a seamless transition, I arranged thorough training sessions for all technical staff, ensuring they could effectively leverage ElsaPro's capabilities.
The implementation of ElsaPro has substantially enhanced our service efficiency, with technicians now having instant access to accurate, up-to-date repair and maintenance information. This has not only improved our service quality but also reduced turnaround times, resulting in improved customer satisfaction. In essence, ElsaPro has enabled us to raise the bar for vehicle service standards in our operations. -
Ibin Ajayan Trading
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Microsoft Dynamics implementation,
Industry solution for the automotive business
التكريمات والمكافآت
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Chartered IT Professional (CITP)
British Computer Society (BCS)
Chartered IT Professional denoted by CITP is a professional qualification awarded under the Royal Charter to IT professionals who satisfy strict criteria set by the British Computer Society (BCS), which is a professional body for IT in the United Kingdom.
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TOP IT Student in Qatar
Microsoft
اللغات
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Arabic
إجادة اللغة الأم أو إجادة لغتين إجادة تامة
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English
إجادة تامة على المستوى المهني
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German
مستوى إجادة أساسي
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Italian
مستوى إجادة أساسي
المؤسسات
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Project Management Institute
Member
- الحاليThe Project Management Institute (PMI) is a US nonprofit professional organization for project management. The PMI provides services including the development of standards, research, education, publication, networking-opportunities in local chapters, hosting conferences and training seminars, and providing accreditation in project management.
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International Association of Microsoft Certified Trainers
Member
- الحاليInternational Association of Microsoft Certified Trainers is a world-wide non-for-profit network of Microsoft Certified Trainer related usergroups. IAMCT works to further competency, education and camaraderie between the people who have achieved the Microsoft MCT certification. It shall also provide additional resources needed by MCTs that are not covered by Microsoft’s MCT program. The association should also work to widen the MCT community by arranging TTT-sessions. The association shall…
International Association of Microsoft Certified Trainers is a world-wide non-for-profit network of Microsoft Certified Trainer related usergroups. IAMCT works to further competency, education and camaraderie between the people who have achieved the Microsoft MCT certification. It shall also provide additional resources needed by MCTs that are not covered by Microsoft’s MCT program. The association should also work to widen the MCT community by arranging TTT-sessions. The association shall perform its duties trough regular meetings, summits and other activities. The activities should be open to all members and to those specifically allowed by the board. Each year the association also should arrange the MCT Summit during August or September.
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PASS - Professional Association for SQL Server
Member
- الحاليPASS is a not-for-profit organization run by and for the community. PASS supports data professionals throughout the world who use the Microsoft data platform.
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Internet Society
Global Member
- الحاليThe Internet Society is the world's trusted independent source of leadership for Internet policy, technology standards, and future development.
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British Computer Society
Professional Member
- الحاليBCS is the Chartered Institute for IT. A professional body and a learned society that represents those working in information technology, computing, software engineering and computer science, both in the United Kingdom and internationally. BCS accredits individual professional competence and integrity through the range of BCS Professional Qualifications, and through the award of Chartered Engineering, Science and IT Professional statuses. BCS is licensed by the Engineering Council to award…
BCS is the Chartered Institute for IT. A professional body and a learned society that represents those working in information technology, computing, software engineering and computer science, both in the United Kingdom and internationally. BCS accredits individual professional competence and integrity through the range of BCS Professional Qualifications, and through the award of Chartered Engineering, Science and IT Professional statuses. BCS is licensed by the Engineering Council to award Chartered Engineer status (CEng) and Incorporated Engineer status (IEng). The Institute also has a licence from the Science Council to award Chartered Scientist status (CSci). These licences come with a responsibility to maintain standards and comply with strict conditions. As a professional body, BCS represents its members and the IT Profession as a whole on issues of importance, and liaises with other professional bodies, the government, industry and academics to initiate and inform debate on IT strategic issues. As a Learned Society, BCS is governed by a Royal Charter, which defines our purpose: to promote the study and practice of Computing and to advance knowledge and education for the benefit of the public.
التوصيات المستلمة
4شخص قدموا توصية لـMazen
انضم الآن لعرضالمزيد من أنشطة Mazen
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Happy Anniversary, LEORON Institute ! ✨ 14 years of growth, innovation, and dedication to delivering outstanding learning and development solutions!…
Happy Anniversary, LEORON Institute ! ✨ 14 years of growth, innovation, and dedication to delivering outstanding learning and development solutions!…
تم إبداء الإعجاب من قبل Mazen Zbib
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Just met my goal with 223 minutes of dedicated learning this week. Thinking about next week, what should I check out on LinkedIn Learning?…
Just met my goal with 223 minutes of dedicated learning this week. Thinking about next week, what should I check out on LinkedIn Learning?…
تم إبداء الإعجاب من قبل Mazen Zbib