Tameem Bahri

Salesforce Certified Technical Architect (CTA) is the ultimate certification to validate your knowledge and skills when it comes to designing and building high-performance technical solutions on the Salesforce platform. The CTA certificate is granted after successfully passing the CTA review board exam, which tests your platform expertise and soft skills for communicating your solutions and vision.

You'll start with the core concepts that every architect should master, including data… عرض المزيد

Salesforce Certified Technical Architect (CTA) is the ultimate certification to validate your knowledge and skills when it comes to designing and building high-performance technical solutions on the Salesforce platform. The CTA certificate is granted after successfully passing the CTA review board exam, which tests your platform expertise and soft skills for communicating your solutions and vision.

You'll start with the core concepts that every architect should master, including data lifecycle, integration, and security, and build your aptitude for creating high-level technical solutions. Using real-world examples, you'll explore essential topics such as selecting systems or components for your solutions, designing scalable and secure Salesforce architecture, and planning the development lifecycle and deployments. Finally, you'll work on two full mock scenarios that simulate the review board exam, helping you learn how to identify requirements, create a draft solution, and combine all the elements together to create an engaging story to present in front of the board or to a client in real life.

By the end of this Salesforce book, you'll have gained the knowledge and skills required to pass the review board exam and implement architectural best practices and strategies in your day-to-day work. عرض أقل

Companies in most verticals are bracing themselves for lasting changes in a post-COVID world, retail is no exception, especially for a sector that experienced a lot of challenges recently.

In this time where telecommuting is increasingly adopted as a method for curbing the virus’s spread, customers are spending less time out and about. If your customer wasn’t demanding online order and fulfillment, they most certainly will be now. It’s safe to say that the brands that have adopted an… عرض المزيد

Companies in most verticals are bracing themselves for lasting changes in a post-COVID world, retail is no exception, especially for a sector that experienced a lot of challenges recently.

In this time where telecommuting is increasingly adopted as a method for curbing the virus’s spread, customers are spending less time out and about. If your customer wasn’t demanding online order and fulfillment, they most certainly will be now. It’s safe to say that the brands that have adopted an online order and fulfillment strategy are the brands that are providing great customer experience (CX) during this period. And while most of the world markets struggle, brands delivering an optimized CX are gaining strength. عرض أقل

In a matter of several weeks, an invisible to the human eye organism has gained massive power across the world, shaking businesses, halting education, and turning cities into a scene from a post-apocalyptic Hollywood movie.

But humans are particularly good at surviving and finding patterns. As a response, we had to change everyday activity. Limiting human contact - from working at home to shopping online. Telecommuting and digitized services are increasingly adopted as methods to… عرض المزيد

In a matter of several weeks, an invisible to the human eye organism has gained massive power across the world, shaking businesses, halting education, and turning cities into a scene from a post-apocalyptic Hollywood movie.

But humans are particularly good at surviving and finding patterns. As a response, we had to change everyday activity. Limiting human contact - from working at home to shopping online. Telecommuting and digitized services are increasingly adopted as methods to continue doing business while containing the virus’s spread. If your customer wasn’t demanding online order and fulfillment, they most certainly will be now. It’s safe to say that the brands that have adopted an online order and fulfillment strategy are the brands that are providing great customer experience during this period عرض أقل

Managing a business with a field service operation requires a lot of coordination. Consistently delivering exceptional customer service in the field presents many, many challenges. In many cases, technicians are the face of your brand to your customers, and they lack adequate, real-time knowledge to meet customer expectations – let alone suggest additional services and offerings.