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August Home Smart Lock Pro + Connect Hub - Wi-Fi Smart Lock for Keyless Entry - Works with Alexa, Google Assistant, and more – Silver

4.4 4.4 out of 5 stars 9,567 ratings

$249.00 with 11 percent savings
List Price: $279.99

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WORKS WITH ALEXA
Add voice control by combining with an Alexa device
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Total Price: $278.99
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Purchase options and add-ons

  • Control and monitor your door from anywhere.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Control Method:Voice
  • Always know who is coming and going.
  • Keep your existing lock and keys.
  • Features Auto-Lock and Auto-Unlock.
See more product details

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This item: August Home Smart Lock Pro + Connect Hub - Wi-Fi Smart Lock for Keyless Entry - Works with Alexa, Google Assistant, and more – Silver
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August Home Smart Lock Pro + Connect Hub - Wi-Fi Smart Lock for Keyless Entry - Works with Alexa, Google Assistant, and more – Silver


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Product Description

Control and monitor your door from anywhere.

Know your door is both closed and locked with Door Sense.

WARNING:

CHOKING HAZARD -- Small parts. Not for children under 3 yrs.

Important information

Bulb Voltage

1 volts

Customer reviews

4.4 out of 5 stars
9,567 global ratings

Customers say

Customers like the performance and ease of installation of the hardware. For example, they mention that it works well, is easy to set up and use, and that the Alexa connectivity is great. That said, some complain about the connectivity issues. Opinions are mixed on security, durability, value, and quality.

AI-generated from the text of customer reviews

1,210 customers mention "Performance"916 positive294 negative

Customers like the performance of the hardware. They say the little Wi-Fi module works very well, and the WiFi cube outlet thing works well for remote locking/unlocking remotely. They also say it has operated flawlessly and has never had any problems. Customers also appreciate that it works for apartments, and that the software works well with their two locks.

"...Sharing works well and friends have commented on how easy it was to get in when shared a key...." Read more

"...The smart lock works great. Setup on my phone was easy as was connecting to my Echo. I did use the sensor to tell if the door is open or closed...." Read more

"...Always work flawlessly and the app is great. Would definitely recommend." Read more

"...I like the unit and its features, but this thing clearly isn't perfect yet. Maybe in two generations they'll get there." Read more

1,101 customers mention "Ease of installation"986 positive115 negative

Customers like the ease of installation of the lock. They mention it's very easy to install, and it sets up quickly. Customers also say the August Home app is easy to use and the lock is super convenient to use. They say it'll allow the crew in and out of the house easily.

"...It is a very simple applet that has an option to lock and unlock the door, no other bells and whistles, which to me, if the auto unlock feature..." Read more

"...The installation is easy if you've ever replaced a lock or installed a deadbolt from scratch, and many of the negative reviews are clearly from..." Read more

"...The smart lock works great. Setup on my phone was easy as was connecting to my Echo. I did use the sensor to tell if the door is open or closed...." Read more

"...Pros:- Guest access customization- GPS/proxy awareness to unlock doors when you arrive home-..." Read more

157 customers mention "Alexa connectivity"126 positive31 negative

Customers like the Alexa connectivity of the hardware. They mention that it gives them peace of mind, and works great with Alexa, Google, HomeKit, and IFTTT. Some say that the integration with Alexia is good, fun, and a convenience. They also mention that the app is very functional and the integration is about as complicated as any other skill. Some love the integrations with their Amazon Echo Dot and the Google assistant, and mention that they function with other Smart Home products.

"...It works great with all of my smart devices...." Read more

"...Just mount it where they say and it works fine. The connect works great too...." Read more

"...I would say that the Alexia integration is good however, I HATE using Alexia. I set it up and it works- I just don't use it...." Read more

"...++ Works with or without the app.++ Locks and unlocks smoothly and quietly...." Read more

1,067 customers mention "Security"690 positive377 negative

Customers are mixed about the security of the lock. Some like the lock management, ease of use, and convenience. They say it's a great smart lock with full app integration that automatically locks the door after a set amount of time. However, others say it didn't unlock automatically, it instantly re-locks, and there is no resistance on the lock mechanism.

"..."Alexa goodnight" now not only turns off the lights, but locks the smart lock (the lock can auto lock on its own after the door is closed as well)...." Read more

"...I just think it's really cool that I can lock and unlock my door remotely." Read more

"...The door will actually lock itself back up before he even gets to the door (defeats the purpose, and I know it's something he can adjust)...." Read more

"I’ve been using it for over 5 years now. Great security device. Very good battery life. Good range of connectivity. Very easy to set up and use...." Read more

253 customers mention "Durability"89 positive164 negative

Customers are mixed about the durability of the hardware. Some mention it's extremely reliable, and a nicely made device. However, others say that it'd not built to last and failed mechanically with light usage after less than two years. They also say that the motor is not strong enough to open or close the lock, and the add-on keypad feels like it'll go.

"...It was kind of loose, so then I tightened the screws some until I could still lock the unit onto the plate and there was no play in the knob once..." Read more

"...The good:It is EXTREMELY reliable...." Read more

"...So my experience has been that 2 out of 2 locks failed mechanically with light usage after less than 2 years...." Read more

"...and tried to manually turn the lock open, but it was jammed, it wouldn't budge!..." Read more

190 customers mention "Value"79 positive111 negative

Customers have mixed opinions about the value of the hardware. Some mention it's worth the price and the price has come down quite a bit from a couple years ago, while others say it'd be better off buying another bridge.

"...That's horrible reliability for a very expensive lock!..." Read more

"...Great value for money and as it doesn't have any fancy looks on the outside it doesn't call the attention as the digital large ones." Read more

"...The bottom line is: the product is decent, but it's expensive, not built to last, and lacks features that other locks have. I DO NOT recommend." Read more

"...if you get the two parts as a kit and on sale, I think it is a very affordable and nicely made device. But, I did make one mistake...." Read more

175 customers mention "Quality"63 positive112 negative

Customers have mixed opinions about the quality of the hardware. Some like the app, saying it works flawlessly and is accessible from their Apple Watch. However, others say that the app is terrible and confusing.

"...But for me, the app was terrible. At least half the time, I would get the message that the app couldn't connect to the lock...." Read more

"...The app is accessible from my apple watch too, which is nice...." Read more

"...In my case, the situation is a little tricky. After I purchase the lock and remove the back of my dead bolt, I faced a awkward situation...." Read more

"...The app leaves much to be desired. The design is ok, but the huge button to lock/unlock is bit amateurish...." Read more

374 customers mention "Connectivity"94 positive280 negative

Customers are dissatisfied with the connectivity of the lock. For example, they mention that the WiFi bridge wouldn't connect for hours, and the Bluetooth has the weakest signal they've ever seen. The app also seems to lose connection with the bridge in the middle of the setup process. It's also very slow to communicate with most services, and has a poor WiFi signal.

"...There have been 2 times that the auto unlock didn't perform fast enough, meaning I was standing at the door for about 15 seconds before it unlocked..." Read more

"...tell you this but what they don't tell you is the smart lock won't mount on the plate and lock in place if the screws on the plate are real tight...." Read more

"...Great security device. Very good battery life. Good range of connectivity. Very easy to set up and use. Overall very happy with the product." Read more

"...The neutral: The WiFi has been finicky and I've had to "re-boot" the connect on average about once every other month of so...." Read more

Hands down one of the best automatic locks available
5 out of 5 stars

Hands down one of the best automatic locks available

This is such a great automatic lock, kudos to the design team, setting it up is so easy that even an average Joe can do it in a pinch, you don't need special tools to install it, and even though the bridge needs a more direct way to communicate instead of using two LEDs, it does what it needs to be done. The battery life is decent, four AA batteries last around four months or maybe a bit more, and the customer service is second to none. Great value for money and as it doesn't have any fancy looks on the outside it doesn't call the attention as the digital large ones.
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Top reviews from the United States

Reviewed in the United States on October 9, 2018
I have been converting my house into a "smart home" piece by piece, and getting this lock was the next step. I read countless reviews on different products, and decided on the August smart lock due to a few features that I really liked. I have only been using this for about 2 weeks, thus may end up updating in the future, however for now it has been working flawlessly.

1) It was EXTREMELY easy to install. I mean.....super easy. I feel like every time I install a smart device (switch/outlet) in my home, while it claims to be easy, there always seems to be something that doesn't go right for one reason or another, such that it takes some troubleshooting. You literally follow the instructions on the app, and bam it is installed. It took me just a few minutes. Without a doubt the easiest smart device installation I have ever had

2) The auto unlock feature was a big selling point for me. I am always coming into the house with my hands full, and inevitably have my keys in a pocket that is more difficult to get to etc. There were varying reviews on this feature, some saying it was faulty, some saying it was great. Thus far, it has worked every time. I will continue to monitor this feature going forward. Other reviews I have read made it seem like recent firmware updates increased this feature's reliability, so this very well could be the case

3) It works great with all of my smart devices. "Alexa goodnight" now not only turns off the lights, but locks the smart lock (the lock can auto lock on its own after the door is closed as well). The app is accessible from my apple watch too, which is nice. It is a very simple applet that has an option to lock and unlock the door, no other bells and whistles, which to me, if the auto unlock feature does malfunction, unlocking the door from my watch will take 2 seconds. To unlock the door with a smart home assistant device, you do have to say something like "Alexa tell August to unlock the door with PIN ####". This I guess seems like a pain, but I have yet to have a need to unlock the door while I am home with Alexa, thus not a problem in my opinion. No pin is required to lock the door.

4) The august Connect is such that you can control the lock away from home. I purchased the connect to make sure I had the best overall experience, however depending on how you plan on using the lock, it may not be 100% needed for you. I have yet needed to control the lock away from home, and I don't think I will control it away from home probably 99% of the time, however I imagine if and when the time comes it will be a good feature to have, however if you are looking to save money, you may not need the Connect.

5) The design is a bit cumbersome yet still has a cool streamline/minimalist look. You can unlock the door by hand by turning the lock itself, which is nice for any anti smart home people in your household. One other design aspect that I especially like, and why I was able to convince my wife to get the lock, was that the outside deadbolt doesn't change. Thus, you can still use a key to get inside if you want, and for those who might worry about smart lock security, no one outside your home has any idea that you have a smart lock on the inside, which I think is really cool.

Overall after a few weeks I would definitely recommend the lock to anyone. If things change I will make sure to update my review accordingly.

*12/4 UPDATE*
Thus far the lock has been working great. There have been 2 times that the auto unlock didn't perform fast enough, meaning I was standing at the door for about 15 seconds before it unlocked, but otherwise is really working as advertised. I am still very happy with this product, as it really seems like updates to the firmware have made this a much more reliable lock than previous reviews would indicate. I would highly recommend this product.
8 people found this helpful
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Reviewed in the United States on February 23, 2021
I really like this smart lock. I was skeptical when I ordered it, when I installed it, and even when I started using it. However, after 2 weeks I am completely sold. First, it was an easy install. All you have to do is follow the step-by-step instructions. I do have some installation tips:
1) Make sure you tape the key side. It will fall out.
2) When you take the thumb latch cover off, squirt some graphite lubricant in the lock internals and on the slide. This will help the lock work more freely.
3) Check to see how your lock slide aligns with the striker plate. Mine rubbed a little on the bottom so I used a Dremel tool to take a tiny bit off the striker plate.
4) When you install the smart lock plate, don't tighten the screws tight. The instructions tell you this but what they don't tell you is the smart lock won't mount on the plate and lock in place if the screws on the plate are real tight. I had to loosen the screws on the plate until I could get the unit to lock on the plate. It was kind of loose, so then I tightened the screws some until I could still lock the unit onto the plate and there was no play in the knob once it was installed. You can get a tight fight if you're patient and loosen and tighten the plate screws a little at a time until you get a tight fit.
The smart lock works great. Setup on my phone was easy as was connecting to my Echo. I did use the sensor to tell if the door is open or closed. Just mount it where they say and it works fine. The connect works great too. I had read that some people have connectivity issues so I set things up so the connect is less than 6' from my router and the door. No connection issues thus far. I don't use the auto lock but I do use the auto unlock and just love it. It engages when I pull in front of the house. I've had no issues with it. For those wondering, your phone is in home mode when you are home so if you walk by the door it won't sense you and unlock the door. It seems to me that the range for home/away mode is roughly 300' give or take. I just think it's really cool that I can lock and unlock my door remotely.
Customer image
5.0 out of 5 stars Works Quite Well
Reviewed in the United States on February 23, 2021
I really like this smart lock. I was skeptical when I ordered it, when I installed it, and even when I started using it. However, after 2 weeks I am completely sold. First, it was an easy install. All you have to do is follow the step-by-step instructions. I do have some installation tips:
1) Make sure you tape the key side. It will fall out.
2) When you take the thumb latch cover off, squirt some graphite lubricant in the lock internals and on the slide. This will help the lock work more freely.
3) Check to see how your lock slide aligns with the striker plate. Mine rubbed a little on the bottom so I used a Dremel tool to take a tiny bit off the striker plate.
4) When you install the smart lock plate, don't tighten the screws tight. The instructions tell you this but what they don't tell you is the smart lock won't mount on the plate and lock in place if the screws on the plate are real tight. I had to loosen the screws on the plate until I could get the unit to lock on the plate. It was kind of loose, so then I tightened the screws some until I could still lock the unit onto the plate and there was no play in the knob once it was installed. You can get a tight fight if you're patient and loosen and tighten the plate screws a little at a time until you get a tight fit.
The smart lock works great. Setup on my phone was easy as was connecting to my Echo. I did use the sensor to tell if the door is open or closed. Just mount it where they say and it works fine. The connect works great too. I had read that some people have connectivity issues so I set things up so the connect is less than 6' from my router and the door. No connection issues thus far. I don't use the auto lock but I do use the auto unlock and just love it. It engages when I pull in front of the house. I've had no issues with it. For those wondering, your phone is in home mode when you are home so if you walk by the door it won't sense you and unlock the door. It seems to me that the range for home/away mode is roughly 300' give or take. I just think it's really cool that I can lock and unlock my door remotely.
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Top reviews from other countries

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Clovis Sandoval
5.0 out of 5 stars Funciona bem
Reviewed in Brazil on June 4, 2021
Precisão
Leo
5.0 out of 5 stars Best option if you can't change your existing lock
Reviewed in Canada on June 13, 2020
I wanted a smart lock, but I live in a condo so switching out the existing lock wasn't an option. After reading many reviews, I kept getting directed to this unit. And I'd have to agree it's a very good device, and the software is also very easy to use.

Installation was relatively easy, but I did run into an issue where the screws that come with the device didn't fit my lock. I happened to have a certain type of lock that requires longer screws, but August shipped them over quickly at no cost to me.

I've been using it for about 6 months now, and still haven't had to replace the batteries, so it seems to be efficient.

It has a nice wow factor when I open the door remotely for friends or family when I'm not home. And you can also give them digital keys to open the door on their own. I also like the auto-unlock feature when you get home, but since I live in an apartment condo, sometimes it takes a little bit to recognize I'm at home. I assume if I was parking in the drive way and walking up to my door, it would have sufficient time versus getting off the elevator and taking a few steps.
2 people found this helpful
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Cliente de Amazon
5.0 out of 5 stars Buen producto, facil de instalar y usar
Reviewed in Mexico on January 8, 2019
El producto cuenta con instrucciones muy claras para instalar, basta con bajar la aplicacion, inscribirte y seguir las instrucciones graficas que te muestra la aplicacion. Tengo aproximadamente 2 meses usandolo y es muy util, puedes configurarlo para que te avisa cada vez que se abre/cierra tanto manualmente como por algun usuario. Tambien tiene la opcion de abrirse automaticamente cuando detecta que estas en cierto radio cerca de la cerradura, al igual como programar la cerradura para que se cierre al cierto tiempo que tu programes despues de haber sido abierto. Como menciono, tengo 2 meses de uso y las baterias siguen rindiendo hasta el momento. El producto se ve de buena calidad y le da muy buen plus el hecho de que se pueda abrir desde afuera con tu llave, por si llegas a tener el celular descargado o algun problema por el estilo.
2 people found this helpful
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M. J. Barley-Abbott
1.0 out of 5 stars Can't set this up in the UK any more
Reviewed in the United Kingdom on May 3, 2024
This cannot be set up in the UK anymore. If this is still available to buy in the UK, don't.
Chen Way Siew
5.0 out of 5 stars A smart lock that probably works better than others that requires custom fits
Reviewed in Singapore on July 2, 2020
The auto lock capability works very well, except some occasions where I have not gone sufficiently far from home to activate it. That said, it is still very convenient and the multiple times where I have gotten home with bags of groceries and the door automatically unlocks is a lifesaver.