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Hoover Wizard 4+
Hoover Wizard
Candy Hoover Group Srl
Designed for iPad
-
- Free
Screenshots
Description
Hoover Wizard is the App that enables you to manage and control all the connected appliances by Hoover. Thanks to an extensive package of extra features created exclusively for the App you will have the opportunity to best benefit from the appliances enlarged functionality.
Hoover Wizard App controls all the connected appliances equipped with Wi-Fi or One Touch technology via compatible mobile devices.
The Hoover connected range includes products for washing (washing machines, washer dryers, tumble dryers and dishwashers) for cooking (ovens, hobs and hoods) and for food conservation (refrigerators).
More information available on www.hooverwizard.com and www.hooveronetouch.com.
If you need support, please contact your local Hoover Customer Service (you can find the references on the official website), or write us: [email protected] (**)
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet
(*) Interaction with One Touch products is limited on smartphones without NFC technology, on all tablets and all iOS devices. However, you can access additional contents, quick links with assistance and manuals.
(**) Service available in Italian and English
What’s New
Version v3.9.0_797
Thank you for downloading Hoover Wizard App.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:
-Minor bug fixing
Ratings and Reviews
Someone actually designed this app
Who ever built this app must have been blind as this is visually and functionally the worst app I’ve ever downloaded since owning an iPhone. Nothing works and continues to keep logging me out and then requiring me to reset my password which then sends me in a loop of reset emails. When I do finally get into the app its an utterly useless experience, the navigation is the same colour as the background so I have to randomly tap blank space, took me hours to find out where to press just to access the programs menu for the dryer. So many Elements overlapping other elements you can’t interact with it.
Programs for the tumble dryer are just as confusing as trying to get the touch screen to work on the appliance so without the app I can’t dry my clothes properly. Why would tapping cottons mean I’m drying whites, nonsense? There are so many flaws I actually can’t be bothered to list it.
You asked for my feedback via email about what you could do better. Well redesign this app from scratch for goodness sake, and with someone who knows what they are doing. You could pay someone in India $100 and they would produce something 10 times better. For a big brand like you I’d be embarrassed releasing crap like this making it a selling point for your appliances.
Don’t bother!
Had a hoover washer since 2018, thought it would finally be time to connect it to WiFi to maybe get more functionality. It is simply the worst app I have ever encountered, it is utterly useless. I’ve wasted over an hour with it and now give up. Firstly messing about as they want your details, next you have to enter the serial number. Then you mess about trying to connect the machine to your WiFi and then your phone. If you close the app to get to your WiFi to check it’s on or connected it times out. It says enrolling and nothing happens. So then you have turn WiFi back on at the machine. Then if wants another password which I thought was my WiFi but I think it was the washer WiFi which is completely confusing. If you close the enrolment because it’s not connecting it loses the serial number again and you go back to the start. It is just beyond comprehension how useless and unfriendly this is. If you want WiFi connected appliances don’t bother with hoover. I am amazed anyone at hoover were brave enough to sign this rubbish off. Maybe Apple need to make white goods as hoover has lost its way. I would have given it zero stars but I have to put 1 or I can’t post this review, couldn’t make it up!
Developer Response ,
Hi,
we are sorry you are disappointed. Can you give us more information? If you explain the problem in more detail, we can figure out what's going on. You can contact us at [email protected]. Spike
Waste of time
Annoyed I’m even having to waste my time writing this review but feel I need to let anyone thinking of downloading this app, realise they are just wasting their time.
I bought the AXI washing machine. You are meant to be able to control it through the app. Which is a great idea. You can load it up before you go to work, then set it to wash your clothes so it’s done for when you get home. It also has a feature called keep fresh so it will keep agitating the clothes till you are able to get to them. So they don’t start smelling. Which is great a feature. If you’re ever able to use it.
I keep the app fully updated (though at this point I don’t know why I keep bothering and also what the hell are they updating as nothing ever changes) so I know it has nothing to do with that as I am having all the same issues that everyone else is having.
If the app was to actually work then I would be really happy with my washing machine as the machine itself is pretty decent and would be even better if I could use some of the features on it that it’s meant to have.
I just don’t understand why they haven’t bothered to get the app fixed. As you can see from the reviews that people have been having these issues for years.
Guess I will just go with a different brand the next time I need a new washing machine.
I know Samsung have a good one so I’d maybe check their stuff out if you are in the market for a smart washing machine.
Developer Response ,
Hi,
contact customer support to resolve the problem, [email protected].
Julian
App Privacy
The developer, Candy Hoover Group Srl, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- CANDY HOOVER GROUP SRL
- Size
- 422.1 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 12.2 or later.
- iPad
- Requires iPadOS 12.2 or later.
- iPod touch
- Requires iOS 12.2 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Italian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Turkish
- Age Rating
- 4+
- Copyright
- © CANDY HOOVER GROUP SRL
- Price
- Free