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TIER - Move Better 17+
Electric Scooter & Bike Share
Tier Mobility GmbH
-
- Free
iPhone Screenshots
Description
OUR MISSION: NO EMISSION
TIER is reinventing how we travel within our cities by offering shared electric micro-mobility options as an alternative to traditional forms of urban transport. Take a TIER electric scooter and choose a sustainable and emission-free way to get around.
Our safe and affordable scooters, bikes, and mopeds are fully electric and climate-neutral, allowing you to contribute towards a cleaner, greener, and more sustainable city - all while having fun along the way.
WHY OWN A CAR WHEN YOU CAN OWN THE STREETS
TIER scooters are conveniently placed in your city to make traveling from A to B hassle-free. Simply rent a TIER e-scooter near you on the map, scan the QR code and go!
• Why take a TIER?
• No CO2 emissions with TIER e-scooters
• Find parking easily
• Beat the traffic
• Save time
• Explore new cities
• Rent to live a get-up-and-go lifestyle
• Ride e-scooters with friends
• Commute with e-scooters to and from work
• Renting = Sharing is caring
To rent rather than to buy is how we take back our cities, and TIER mobility is here to help. Download the app, sign up, and start sharing scooters in seconds. Here’s how to use the TIER app
USING THE TIER APP
TIER electric scooters, bikes and mopeds give you the freedom to explore your city and to get where you need to be in a smart, safe, and sustainable way. Simply open the app and rent a ride with a few simple steps.
HOW TO START A TIER E-SCOOTER & GET GOING
• Download the TIER app, sign up, and add your preferred payment method
• Find a TIER scooter near you on the map
• Scan the QR code on the scooter to unlock it and start a ride
• Push the e-scooter forward to flick the kickstand back
• Put one foot on the board and push off with the other
• Push down the throttle to gain speed
• Let go of the throttle or use the brakes to slow down.
• Surf your city and enjoy the ride!
HOW TO END YOUR RIDE
• Find a safe place to park the scooter and flick the kickstand down
• Open the TIER app and tap 'End Ride'
• Get out there and live your best life!
APP FEATURES
The TIER mobile app is truly mobile. A sleek design and easy-to-use interface allow you to make the most of your smartphone as a tool for fast and efficient mobility.
• NAVIGATE nearby electric vehicles
• SCAN the QR code on a scooter to unlock it
• RING a scooter if you are having trouble finding it
• VERIFY your license to use e-mopeds (not required for e-scooter use)
• STORE minutes and unlocks in your wallet
• REDEEM free rides with a discount voucher or promo code
• REFER friends for free minutes
• SAVE money with our deals in the shop
RIDE MORE FOR LESS WITH OFFERS IN OUR SHOP
Save money with our monthly or daily passes. When you’re on the go, it’s better to pay a flat rate and get the most out of your usage!
• RIDER PLUS skip the unlock fee on every ride + 300 minutes!
• MONTHLY UNLOCKS no unlock fees. Pay only for minutes.
• DAY PASS enjoy up to 45 minutes during each ride for free + no unlock fees
TAKE A TIER AND JOIN THE REVOLUTION AGAINST POLLUTION
TIER gives you access to sustainable urban travel. With our fleet of shared electric scooters in 100+ cities worldwide, TIER is on a mission to change mobility for good. So whether you're headed to work, class, or just around the block, let TIER get you to where you’re going on our scooters, bikes or mopeds.
What’s New
Version 4.0.142
We've made some great improvements to our app! Take a look at the changes.
We've refreshed our app for an upgraded experience and taken care of some bug fixes too.
Ratings and Reviews
Frustrating service, cumbersome bike, terrible parking procedure
I’ve tried a number of these E bike hiring services in London and this is by far the worst. I hired a bike and immediately found it very difficult to ride despite being a confident cyclist. It weighs much more than other similar bikes and the way the handlebars turn and the basket remains still, so you can’t see the wheel moving makes it feel very unstable. It seems like there’s some kind of limitation on speed where it becomes difficult to pedal once you get to about 16 kmh. It also takes a little moment for the assistance to kick in, making it unstable when you pull off.
The worst part was the parking procedure; I tried to end the ride in what seems like an approved area, was told to lock the bike, then that I could not part there and I needed to move it to a parking area, but could not unlock the bike again. I had to ring customer services for them to unlock the bike, then start a new ride to be able to get the bike to a parking zone. When I finally got to the parking zone the app is incredibly pedantic about where you place the bike and the parking zones are small. To end the right you have to scan the buildings around you with your camera in addition to the GPS which takes ages.
A honest review
E- scooters and E-Bikes have made my life much easier. It’s a cheaper and alternative way to travel however you have to take care of being on the road. Especially in London. Drivers generally don’t have respect for you and you’ll have near-death experiences staying on the busy road as the app would intend you to. I’m not joking.
Being in North West London, Tier offers the better prices and accessibility to my where I live and commute compared to Dott and Lime. Don’t use Lime unless you’re desperate.
These are the issues I deal with using the app most days multiple times a day:
• Ending the ride because the GPS is not working properly.
• Scooters accelerator switching off in the middle of my journey. In the middle of a busy road this is so dangerous.
• For E - Bikes. I was never able to end the journey for where I lived with assistance from a operator. And the customer service fails to realise this…
• The customer service advisers don’t use the app. Thus they don’t understand the frustrations of what customers go through daily basis.
• I always have to keep on repeating the same function over and over again and wait for the app to get it right.
Overall the app is very flawed. There are always technical difficulties every-time I use the app. I wish the developers used the app as often as I did so they could see the problems for themselves.
Random speed restrictions. Often on main roads.
I used Voi on and off for three years and it generally worked very well. The few issues I had were dealt with promptly and full refunds given straight away.
I’ve only used Tier for 7 scooter hires these last few days and every ride has had issues. Most if the problems have been that the scooters randomly slow right down to 8kph or slower in the most random and inappropriate places including in main roads. This is not only dangerous but also lengthens the journey times making the rides more expensive. Tier customer service slow to respond compared to Voi and no refunds offered or given for failed rides. On one ride the scooter slowed to 4kph making it difficult to even balance on it going so slowly. I pulled over and reported the problem to Tier. A few minutes later the scooter stopped altogether whilst I was at a busy road junction. The Tier operator had cancelled the ride whilst I was on it! Another scooter estimated 6km range and then the battery died after about 800m leaving me stranded a long way from the next available scooter.
Not impressed.
App Privacy
The developer, Tier Mobility GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Sensitive Info
- Diagnostics
- Other Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Tier Mobility GmbH
- Size
- 290 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English, Arabic, Croatian, Danish, Dutch, Finnish, French, German, Greek, Gujarati, Hebrew, Hungarian, Italian, Norwegian Bokmål, Polish, Punjabi, Romanian, Slovak, Spanish, Swedish
- Age Rating
- 17+ Unrestricted Web Access
- Copyright
- © 2021 Tier Mobility GmbH
- Price
- Free
Supports
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Wallet
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