My HKBN: Rewards & Services 4+
Check rewards & manage account
Hong Kong Broadband Network Limited
Designed for iPhone
-
- Free
iPhone Screenshots
Description
A feature-rich online customer service assistant designed to help users easily manage their HKBN account and connect with their friends. By using this app, users and their friends can also receive our latest offers and free services!
What’s New
Version 9.5.5
What’s news
System has been upgraded and user experience has been enhanced.
Ratings and Reviews
Mobile data usage is tough to find after app update
Mobile data usage checking should be the most frequently used function in the app. Before the app update, it can be found in the account page easily after login. Now, (1) I need to press an extra button in my mobile account page, (2) provide a OTP, even after login? (3) select period (obviously current month!), (4) expand the tap “local usage” (obviously local!).
All in all, the original design is much better. This change is good-enough reason for customers to change service provider honestly….no matter which age group
Developer Response ,
All feedback is appreciated as it helps us improve your overall experience. Please send your suggestions to [email protected].
Please stop keep asking your customers to update the app!!!!!!
So annoying to ask me to update the app every time when open it!!!! Please try to upgrade your system to minimize the update frequency
Never able to login
I used this app 1 year ago. It always shows “Servers are too busy, please try again later.”, no matter what time of the day. I eventually gave up.
I tried again today as I have to check the details of appointment for on-site maintenance. The server is still too busy. Nothing is fixed after this 1 year time.
I will never use HKBN again after the contract ends.
Developer Response ,
We’re sorry for your inconvenience. Please send the information below to [email protected] for follow up:
Smartphone model, iOS version, HKBN Account No., date of your attempted login
App Privacy
The developer, Hong Kong Broadband Network Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics
- Other Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Hong Kong Broadband Network Limited
- Size
- 48.1 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Traditional Chinese
- Age Rating
- 4+
- Copyright
- © Hong Kong Broadband Network Ltd.
- Price
- Free