We have moved! Follow our new page Startek Australia
Aegis Services Australia
IT Services and IT Consulting
Melbourne, Victoria 4,930 followers
Aegis Services Australia is now Startek Australia
About us
Formally known as Aegis Services Australia, since 2018, both Aegis & Startek have integrated into a unified global brand as Startek. Startek is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries. We partner with our clients to manage the experience of their customers across the full customer experience and lifecycle. Startek Australia is located in Melbourne, Victoria with our global headquarters based in Denver, Colorado. Within Australia, we employ approximately 700 people across locations in both Melbourne’s CBD and in-house at client locations. Globally, the company has more than 50,000 outsourcing experts across over 60 delivery campuses worldwide that are committed to delivering transformative customer experiences for clients. To learn more about Startek’s global solutions, please visit www.startek.com
- Website
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http://www.startek.com
External link for Aegis Services Australia
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Melbourne, Victoria
- Type
- Public Company
- Founded
- 1983
- Specialties
- Business Process Outsourcing, Telecommunications, Contact Centres, Shared Services, Outsourcing Solutions, Contact Centers Solutions, Social Media & Analytics, Technology Solutions, Enterprise Applications, and Customer Experience Solutions
Locations
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Primary
Get directions
Level 1
15 William St
Melbourne, Victoria 3000, AU
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Get directions
6200 S Syracuse Way, Greenwood Village
Suite 485
Denver, Colorado 80111, US
Employees at Aegis Services Australia
Updates
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Aegis Services Australia reposted this
Transform your customer experience with AI! https://bit.ly/3ARMqdd From 24/7 instant support to cost savings, AI-powered contact centers offer it all. Discover how intelligent virtual agents and chatbots are revolutionizing customer service. Ready to take your CX to the next level? #AI #CustomerExperience #ContactCenterAI
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Aegis Services Australia reposted this
Unlock the power of digital engagement! Read more here - https://bit.ly/45ZilDX Discover the key differences between chatbots and conversational AI, and learn how they can transform your customer interactions. Dive into our latest insights now! #Chatbots #ConversationalAI
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Aegis Services Australia reposted this
Explore the future of customer service with omnichannel contact centers. Read our latest blog: https://bit.ly/3MccAdd In today’s connected world, seamless and personalized experiences are the norm. An omnichannel contact center, powered by AI, data analytics, and cloud solutions, ensures your business meets these expectations across all platforms. Elevate customer and agent satisfaction, and boost loyalty with modern technology and human oversight. #CustomerExperience #Omnichannel #AI #TechInnovation
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Aegis Services Australia reposted this
Transform your customer service from a necessity to a powerful differentiator with top-notch quality management. Enhance satisfaction, drive loyalty and build a stellar brand reputation by leveraging advanced analytics and continuous improvement. Learn more: https://bit.ly/3WJpaqc #CustomerService #QualityManagement #CustomerExperience
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Aegis Services Australia reposted this
Dive into our latest insights on how GenAI is transforming customer service and workplace dynamics by Chhandak Biswas, Practice Director and Samreena GC, Senior Analyst from Everest Group. Discover how it enhances interactions with empathy while preserving the essence of human connection. Read more: https://lnkd.in/dcrUcP8f #GenAI #CustomerService #HumanConnection
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Aegis Services Australia reposted this
We are honored to be named to the 2024 Global Outsourcing 100® list by IAOP, recognized for excellence in Customer References, Awards & Certifications, and Programs for Innovation. This accolade reaffirms our commitment to delivering exceptional customer experience solutions. Read more: https://bit.ly/4bhw4ap #Startek #IAOP #GlobalOutsourcing100
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Aegis Services Australia reposted this
The next generation of CX is here! Startek Generative AI streamlines onboarding and empowers agents. Learn how to boost your customer and agent experience with cutting-edge AI that's powered by human ingenuity. Click here to get started - https://bit.ly/45XHgrL #GenerativeAI #GenAi
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Aegis Services Australia reposted this
We are honored to receive these Comparably awards recognizing our commitment to fostering professional development and nurturing exceptional leadership. It's a team win for all at Startek! https://bit.ly/4cqRTVE
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Aegis Services Australia reposted this
Conversational AI is revolutionizing healthcare, addressing diverse needs with innovative solutions. Discover its many applications in enhancing patient care and efficiency! Get more insights from our latest blog - https://lnkd.in/dCqfEeBm #ConversationalAI #Healthcare #HealthcareCX