ANZ

“As a child who loved science growing up in the 1970s, using artificial intelligence to do specific, often complex jobs seemed a logical next step for society.   “When I look back, I smile at the enthusiasm of my younger self for a technology that was still many years away.   “My passion for #AI was sparked at university in the late 1980s studying computer science and mathematics. While I was doing the normal undergraduate things of learning to drive, working part-time jobs and hanging out with friends, I also had my special project playing around with AI.   “In 1989 I created a so-called “digital twin” of a zinc processing plant that was the first of its kind in the world.”   That’s our Chief Information Security Officer, Dr Maria Milosavljevic GAICD FACS sharing her impressive background and passion for applying AI to security. A big part of her job is making sure everyone at ANZ understands and plays their role in safeguarding both the bank and our customers, turning security into a shared mission.   Read more about her inspiring story: https://lnkd.in/gac5B_pC

"We're throwing sand in the gears of scammers. We're on average stopping about $12 to $14 million dollars of scam attempts every month."    ANZ’s Head of Customer Protection, Shaq Johnson, spoke to Nine News this week on scams and how his team spot the red flags to protect our customers.    Shaq says we've seen a 49% reduction in customer scam losses from October 2023 to June 2024.   “The measures we’re implementing are having an impact – and while it’s an encouraging sign, there is more to do, including continued focus on education to inform people about how criminal syndicates are targeting their victims, changing methodology, and what to look out for.”

"I had a customer who said she had a boyfriend that she met through social media, and he needed to go into her internet banking. I said to her, "Have you physically met this man?"     "She started crying and I told her we will help.”   Imagine someone you care about being caught up in a romance scam and feeling completely lost and vulnerable. Now, more than ever, we need to be able to spot the red flags, and like Cameron did, support and protect one another.     Find out more about what we're doing to tackle the scam epidemic: https://lnkd.in/gixdM8zq   #ScamsAwarenessWeek #ScamsWeek24 #ShareAScamStory ACCC

POV: You're in your 20s and decide to pack up your life and move overseas to a country where you don't speak their language.   Meet 陈佳萱 (Angie Chen), ANZ China's Head of Multinationals, who did just that – moving from Taipei to Ho Chi Minh City without a job or a word of Vietnamese.     Angie had been in Ho Chi Minh City a few years when she set her sights on ANZ. “Being proactive and not hesitating to ask for opportunities” is what Angie says led to her being appointed ANZ Vietnam’s Head of Greater China.    Over two decades in Vietnam, and now in China, she has managed banking relationships with the world’s biggest corporations. As ANZ China’s Head of Multinationals, she helps them navigate slowing GDP, rate cuts and fierce competition to grow their business globally.    “You unleash potential when you step outside the box. The fears that hold us back are often mere illusions, shattered by our courage,” is Angie's life and career advice.     When’s the last time you took a leap of faith and made a bold career move?

Hey, #engineers 👋   Does a huge chunk of your workday include trouble shooting and bug fixing code?    It’s a challenge we face too. Zachary Brown, one of our Automation Engineers, along with his colleagues Kelly Amber and Carl Rajakumar, are building simple solutions for complicated problems. They’ve been using GitHub Copilot to generate code for app development.    "It’s a process that went from months to weeks, mainly through reducing errors and easing the learning curve."    "GitHub Copilot trains the user up to understand the situation and process meaning you’re working with it rather than for it. I think it’s at the stage where it’s time to start viewing using GitHub Copilot as another tool in the tool belt. It’s going to do for developers what the calculator did for mathematicians."    Our engineers are using generative #AI tools, responsibly, to boost productivity and innovation across the workforce.     To read Zachary's insights on GitHub Copilot, check out the ANZ Engineering Way blog: https://lnkd.in/grW8pjc8

Did you know, for one in three job seekers, imposter syndrome prevented them from putting themselves forward for promotion or new job opportunities?    We recently hosted a Women in Leadership event in collaboration with EY where we got to hear from accomplished leaders, Sarah Lowe and Maile Carnegie, on how imposter syndrome has pursued them throughout their careers and how they have managed it.    Here are the four strategies that helped them manage imposter syndrome and become successful leaders. 👇    To read the full article, visit: https://lnkd.in/g_k7ntzS

Meet Jason Murray – our Cook Islands Country Head.     With a job remit extending across two million square kilometers of ocean, Jason’s role is all about helping life on the islands thrive. Whether that’s supporting customers, leading his team on the ground, or consulting with the local government, no two days are the same.    The best bit? Each week is capped off by a much-needed weekend of hiking and relaxation in paradise. Here's a sneak peak of what a week in his life looks like. 👇    Read more here: https://lnkd.in/gwrnYyJN

"It might sound like a strange thing to say but, I fell in love with the banking environment during a summer job I had. I felt I could really make a difference in the corporate world; leveraging a big brand like ANZ can allow you to do great things for the community.” Meet Carina Parisella, self-described ‘accidental banker’ and technologist. She’s been with ANZ for 13 years and has always been passionate about helping others grow. She’s led initiatives like the Technology Early Talent Program and the award-winning Return to Work Program. Carina is now focused on building the AI literacy of our employees, starting with the recently announced ANZ AI Immersion Centre. “The ANZ AI Immersion Centre is part of our broader AI education and adoption strategy. At first, it’s a conversation starter, where we can show our people what’s possible and help them explore ideas for integrating AI at-scale across our business, to drive better outcomes for our people and our customers.” In partnership with Microsoft 3,000 ANZ leaders will be upskilled in AI over the next 12 months: https://lnkd.in/gjECwijn Oh, and if you’re wondering about the dog, it’s Carina’s French Bulldog, ‘Aragorn’, transformed into a Lord of the Rings character using AI.

“I'm passionate about helping customers who have been scammed because we want to prevent anyone losing their hard-earned money and peace of mind to organised crime.”   “The impact is not just financial – scams can destroy a victim’s emotional health, trust and confidence and can have severe impacts on their family, friends and community.   Meet Ruth Talalla, ANZ Scams Portfolio Lead. Here's a look inside what our Customer Protection teams do. They are usually busy monitoring new scam types and collaborating with government and other organisations to make Australia an unattractive target for scammers.   “Everyone plays a role in preventing funds going to cyber-criminals. Our goal is to empower customers with the knowledge to identify scams and know what steps to take if they fall victim.”   Ruth is an expert on the evolving landscape of scams, including how we can keep ourselves, our family and our friends safe. Read more on bluenotes here: https://lnkd.in/gaqwUt58