ResearchOps pros have a lot of needs to balance.
There are the needs of your UX research team — the highly-experienced and rigorously-trained power users who eat, sleep, and breathe research.
And there are the needs of your People Who Do Research — the PMs, designers, and other folks in your org who occasionally do research, have a lot less experience, and require a lot more training and guardrails.
Balancing all of these needs isn’t easy.
Episode 2 of the Cha Cha Club’s limited-edition podcast hosted by Kate Towsey features another great panel of ResearchOps pros — Emily DiLeo, PhD, MLIS, Lauren Galanter, and Daniel Gottlieb — tackling another great question:
In a democratized research environment, how can ResearchOps support the needs of a centralized UXR team while catering to an “army” of People Who Do Research?
Grab the link to listen in the comments.
🎙 Another great question + another great panel = another great episode.
Episode 2 of the Cha Cha Club’s limited-edition podcast series features:
⭐ Lauren Galanter, ResearchOps Program Manager at Elsevier
⭐ Daniel Gottlieb, Head of ResearchOps for Microsoft's Developer Division
⭐ Emily DiLeo, PhD, MLIS, Knowledge Management Consultant at The Current
Along with host and Chief Cha Cha Kate Towsey, they tackle the question:
In a democratized research environment, how can ResearchOps support the needs of a centralized UXR team while catering to an “army” of People Who Do Research?
“It's all about creating a foundation of education for the people who are doing research. That means giving strong education in the beginning so they understand what research is, but also giving continual sources where they can learn about research and access templates and guidance.”
🔗 Listen wherever you get podcasts: https://lnkd.in/gU5sUmQF
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