Infomedia

With 2025 only a few months away, it is a great time to consider the future. Here are five of the top trends driving the future of the automotive industry: 1. A Resilient Industry 2. Peak ICE: EVs Take the Lead, But Not Without a Bump 3. Emerging Markets: A New Wave of Demand 4. Consolidation of EV Platforms 5. From Kaizen to Kakushin in Manufacturing Find out more in this recent article from Forbes: https://lnkd.in/d_n-83rs #Forbes #automotiveindustry #automotivenews #electricvehicles #ice #ev #automotive #automotivesales #growth #gdpgrowth

A lot has changed with Infomedia over the years, from our early days of CD solution delivery to where we are now in 2024. 👏 Here's a quick glimpse into how we evolved during our first 20 or so years to show what's possible when you have a great team and a focus on continuous improvement. Over the years, we have delivered many industry firsts that are now minimum expectations in Parts and Service solutions. We understand the forces driving the retail automotive industry and what will shape the future. With that said, see you in 2030, when we look back on our second 20 years to see how much we've changed! 👀 #infomedia #solutions #automotiveindustry #superservice #service #automotive #parts #dealerships #OEMs #data #flashback

🔧 Unlock the Power of Data-Driven Online Service Bookings🔧 With Superservice Connect, booking a vehicle service has never been easier or more price transparent. Whether you're a vehicle owner or a dealership, our platform uses genuine OEM VIN data to offer unmatched convenience, trust, and personalisation of the service booking experience. 🌟 Why Superservice Connect?   Complete convenience: Whether your customers are at home, at work, or on the go, they can make their service booking 24/7, at a time that suits their schedule. Transparent pricing: Superservice Connect is powered by genuine OEM parts & labour data. This means customers can see exactly what they are paying for – demonstrating the value of the work they receive and increasing price transparency. Real-time appointment availability: If Superservice Connect is integrated with your DMS, then customers can choose from any available appointment in your workshop diary. A personalised experience: Superservice Connect uses VIN data combined with OEM service schedules to recommend specific services tailored to your customers’ vehicle history and current needs. Efficiency and speed: By offering online booking, your dealership can allow customers to self-serve, greatly reduce the amount of phone calls handled by your workshop teams. A seamless digital workflow: With DMS integration, bookings made online will arrive straight into your workshop diary, reducing any need for manual data entry. You can set templates for common appointment types, as well as reminders to make sure customers remember their appointments. Find out more - https://lnkd.in/e-kskkWE or check out the video below: #Automotive #Dealership #VehicleService #CustomerExperience #VINData #DigitalTransformation #OEM #DrivenByData #SuperserviceConnect

Catch up on the latest news and industry trends from our Q3 newsletter!

AI isn’t the only technology that has advanced over the past few years; driver assistance systems (ADAS) have also evolved. For instance, camera and sensor technologies, staples of ADAS systems that enhance our cars’ safety and driving performance, have improved significantly. Features like adaptive cruise control, lane-keeping assistance and automatic emergency braking have also transformed. Crucially, these features all have something in common: they leverage AI to help drivers AND autonomous vehicles navigate traffic and avoid collisions. One of the most significant milestones in ADAS development has been the emergence of autonomous driving capabilities. If you follow the news, you will know that fully autonomous vehicles are still undergoing testing and regular scrutiny. However, the progress made so far points to a future where AI-powered cars will redefine transportation as we know it. Take a look at our latest article to find out more: https://lnkd.in/gsikVwUe #automotive #ai #artificalintelligence #ADAS #Infomedia #automotivenews #autonomousvehicles #selfdrivingcars #futuretech #driversafety #automotiveindustry

A few weeks ago we kicked off the Nissan Australia rollout. First stop was Essendon Nissan where I was warmly welcomed by Linton and his team. It was a productive few days and was great to see the quick adoption from this amazing team, with all embracing their new digital process with the #eVRC throughout different roles within the dealership. Thanks again to Linton for having me in the workshop and providing lots of laughs during my time with the team, I had an absolute blast and cant wait to see the positive results in our KPI reviews. #customerservice #implementation #customersatisfaction #traininganddevelopment #efficiency #nissanaustralia #superservice #triage #infomedia Miqi Taylor Nathan Anstiss Andrew Selim Rory Sutherland

Easy to use. Always up to date. Rock-solid dependable. Microcat EPC is the industry-leading online Electronic Parts Catalogue (EPC) that grows dealer parts sales, productivity and customer satisfaction. How it works: 🔹 Accurately filter to the vehicle required by VIN, licence plate, catalogue search or the vehicle index. 🔹 Browse illustrated parts lists or instantly search by description, multiple part numbers, PNCs and more. 🔹 Quickly build parts orders to email to customers, forward to staff for picking or to send to your DMS. Get started with Microcat EPC and book your free demo today: https://lnkd.in/gNpKVxed #dealerships #OEM #automotive #automotiveindustry #parts #data #customerexperience #solutions

For automotive manufacturers and retailers, data is their most precious asset. It holds the power to transform the customer experience, revolutionise dealer efficiency, and supercharge revenue. At Infomedia, we partner with the world's biggest automakers to break down their data barriers and turn their biggest data challenges into their next big advantage. How do we achieve this? With our portfolio of specialist solutions created specifically for the auto retail industry. 🙌 Check out the video for a short and informative introduction to our products.👇 #automotive #data #automotiveretail #automotiveindustry #automakers #datachallenges #infomedia #infodrive #automotiveproducts #oems #dealerships #microcat SimplePart LLC #dataanalytics

🚘 How is Microcat PRO changing the way automotive businesses handle parts sales and ordering? ⚙ Now fully mobile, this innovative solution empowers wholesale parts reps, service technicians, and warehouse teams to work more efficiently by accessing Microcat EPC data directly from their tablets. Say “goodbye” to trekking to the Parts department and “hello” to front counter staff and field reps pricing parts accurately beside your customers and their vehicles. Technicians are also empowered to self-serve by viewing EPC illustrations in their workshop bay, instead of needing to refer every job to their colleagues in Parts. With features like VIN-scanning, integrated messaging, and a mobile-first user experience, Microcat PRO is increasing efficiency, improving the aftersales customer experience and saving valuable time across the board. Discover how Microcat PRO can transform your parts management: Learn more here - https://lnkd.in/ezdq-JcR #Automotive #Aftersales #PartsManagement #Dealerships #Innovation #Efficiency #CustomerExperience #DrivenByData

It is no secret that, over the past few years, the integration of artificial intelligence technologies has led to a notable transformation in how we interact with the digital and physical worlds. It has also caused a big shift in most, if not all, industries, with the automotive industry witnessing significant and innovative changes. From virtual assistants to autonomous vehicles, AI has become an integral part of our driving experience and is primed to continue revolutionising how we interact with our cars in the future – and how our cars interact with the world around them. Let’s take a closer look at the relationship between AI and the automotive industry in our latest article, "From Virtual Assistants to Autonomous Vehicles: The Evolution of AI in Cars". https://lnkd.in/gsikVwUe #automotivenews #automotiveindustry #blog #artificialintelligence #futuretech #autonomousvehicles #ai #automotivefuture #technology