About
An accomplished business leader that’s passionate about building loved products, creating great culture and delivering business-wide commercial impact.
With experience spanning GTM, marketing and product, I have a unique leadership skillset: a proven track-record of delivering customer value and revenue growth across the breadth of the business.
Accomplishments include:
- increasing people engagement scores by 20% points, demonstrating my dedication to creating inspiring and productive work environments.
- Realizing substantial synergy value post-acquisition, showcasing my capability in integrating and maximizing business assets for enhanced performance.
- Achieving a 30% reduction in cancellations on a high-traffic platform, underscoring my focus on improving customer satisfaction and retention.
- Conceptualizing, developing, and launching globally loved products, demonstrating innovation and excellence in product management.
- Spearheading initiatives that resulted in a 4x increase in subscription growth on a major platform, affirming my expertise in driving business expansion and profitability.
- Leading organizational design and change management projects, steering groups of 60+ people positively through change towards success.
Looking ahead, I see a future of leading an empowered group to deliver solutions that delight customers globally and drive sustained organizational growth.
Activity
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I’m excited to be speaking at our second annual in-person developer conference, Canva Extend, in San Francisco on September 25! Since I joined Canva…
I’m excited to be speaking at our second annual in-person developer conference, Canva Extend, in San Francisco on September 25! Since I joined Canva…
Liked by Felicity Harding
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Booking.com your messaging notifications are noisy: there’s no way to acknowledge the property’s message and reading it doesn’t clear the…
Booking.com your messaging notifications are noisy: there’s no way to acknowledge the property’s message and reading it doesn’t clear the…
Posted by Felicity Harding
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Looking forward to the Centre for Business Analytics conference this Thu 15th Aug - 'Redefining the Future of Business with AI'. Not surprised that…
Looking forward to the Centre for Business Analytics conference this Thu 15th Aug - 'Redefining the Future of Business with AI'. Not surprised that…
Liked by Felicity Harding
Experience
Education
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Ranked #32 Globally & #1 Australia, Financial Times (2009)
Areas of study:
• Strategic Management
• Managing People and Organisations
• Economics in Management Practice
• Marketing Management
• Accounting and Financial Management
• Data Analysis and Statistical Modelling
• Corporate Finance
• Managing Change
• Law for Practising Managers -
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Communication management with a focus on delivering global communication strategies that leverage IT for innovation, collaboration & knowledge sharing.
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Volunteer Experience
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Featured Speaker at Product School.
Product School
- Present 4 years
Product School is a global leader in Product Management training with a community of over one million product professionals. As a featured speaker, I help inspire the next generation of Product Managers to create innovative products and apply best practices in their work.
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Fundraising Committee member
Lloyd Street School
- 2 years
Education
Raised funds for new playground development.
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Marketing Volunteer
Southern Peninsula Community Fund Inc
Social Services
Honors & Awards
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Most Satisfied Customers: Accounting Software Small Business 2014
Canstar Blue
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Best Blu-ray Initiative
Walt Disney Studios Home Entertainment
“Best Blu-ray Initiative”, WDSHE Global Awards, 2008
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Best Marketing Campaign For Children's Direct to Video
AVSDA
Best Marketing Campaign For Children’s Direct To Video” Santa Buddies, AVSDA 2010
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Constructech 2014 Commercial Top Products
Constructech
Aconex Smart Manuals 'Constructech 2014 Commercial Top Products'
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DemandGen Report Sales and Marketing Alignment Awards
DemandGen Report
Aconex was one of ten winners globally, including Skype.
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