About
As a forward-thinking thought leader, I am passionate about leveraging emerging technologies to address present and future challenges within the telecom industry. With over 20 years of experience, I've driven transformative changes in Network and IT, delivering substantial value for Communication Service Providers (CSPs) across the APAC region.
In recent years, my focus has been on developing architectures and leading technology roadmaps for Autonomous Networks (AN), Network-as-a-Service (NaaS), and Closed Loop Assurance (CLA). These programs have involved technology modernization, simplification, cost optimization, as well as the launch of new products and services.
With expertise spanning customer channels, operations, and Network Systems architecture, I specialise in simplifying the complexities of telco network and business operations, and am deeply committed to staying at the forefront of industry advancements.
I've had the privilege of playing pivotal roles in organizations that champion innovation and foster continuous learning. Whether it's exploring intent-based autonomous networks or implementing NaaS solutions, I remain dedicated to driving impactful change in the telecom landscape.
Excited about the ongoing evolution of the telco industry, I eagerly anticipate collaborating with fellow professionals, industry leaders, and thought leaders who share my passion for innovation and making a meaningful impact.
Articles by Sanjay
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GenAI for Telco: Differentiating Reality from Hype
GenAI for Telco: Differentiating Reality from Hype
By Sanjay Verma
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Top 5 Autonomous Network Design Principles
Top 5 Autonomous Network Design Principles
By Sanjay Verma
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Is your Autonomous Network strategy biased?
Is your Autonomous Network strategy biased?
By Sanjay Verma
Activity
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Empowering Zeni!! 💪 With the strength of our incredible teamwork, we’re poised to accomplish extraordinary things for Zeni and our people. Rahul…
Empowering Zeni!! 💪 With the strength of our incredible teamwork, we’re poised to accomplish extraordinary things for Zeni and our people. Rahul…
Liked by Sanjay Verma
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To ensure nbn® Australia continues to progress our efforts to improve the energy efficiency of its network, we have installed @Ericsson’s innovative…
To ensure nbn® Australia continues to progress our efforts to improve the energy efficiency of its network, we have installed @Ericsson’s innovative…
Liked by Sanjay Verma
Experience
Education
Publications
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Embracing Microservices Architecture in Telecommunications
Infosys.com
The telecommunications industry is in a transition phase. Physical networks are being replaced by digital ones. Moving beyond communications services, the sector is now providing industry-specific technology solutions. Sales, support, and delivery operations are transforming from a simple solo mode to a complex collaborative one.
The industry is exploring business, IT, and network strategies to manage the changing business environment. Focusing on improving the customer experience…The telecommunications industry is in a transition phase. Physical networks are being replaced by digital ones. Moving beyond communications services, the sector is now providing industry-specific technology solutions. Sales, support, and delivery operations are transforming from a simple solo mode to a complex collaborative one.
The industry is exploring business, IT, and network strategies to manage the changing business environment. Focusing on improving the customer experience, telcos are revising their IT and network architectural capabilities to support extensibility and elasticity. A key mechanism for enabling these strategies is adoption of microservices architecture (MSA).
Adopting MSA architecture in telecommunications will not only be a technology transformation but also a major shift in people’s mindsets, the organizational culture, and team structures. While microservices architecture will ensure flexibility and scalability, its implementation needs to be meticulously planned and executed. Microservices development goes hand in hand with DevOps based delivery model to deploy business capabilities which need agility and on-demand scalability.
Since implementation of the architecture will need expensive foundational blocks such as establishment of DevOps practices, automated delivery platform, and complex infrastructure operation management, it should be continuously monitored to ensure efficient and effective implementation of the MSA strategy.
A well-designed MSA monitoring strategy will be required to keep its governing body informed about any deviation from the planned path. This point of view outlines the rapidly changing telecommunications industry and how the microservices architecture strategy can help the industry respond to new challenges.
It focuses on:
1. How communications service providers (CSPs) can adopt microservices architecture?
2. How CSPs can monitor the effectiveness of the MSA strategy? -
Telecommunication Embracing Digital - Apply 3D API Strategy to get more digital dividend
Infosys.com
The ‘digital now’ strategy is now a matter of urgency for communication service providers (CSP) to compete with technology giants, and capitalize on opportunities in the digital value chain. To strengthen their digitization drive, they need to focus on the main constituent of any digital strategy – the application programming interfaces (API) design strategy.
A Mindcom market survey forecasts the telecom network API market to see a 28% CAGR and valuations of US$ 146 billion by 2019[1]…The ‘digital now’ strategy is now a matter of urgency for communication service providers (CSP) to compete with technology giants, and capitalize on opportunities in the digital value chain. To strengthen their digitization drive, they need to focus on the main constituent of any digital strategy – the application programming interfaces (API) design strategy.
A Mindcom market survey forecasts the telecom network API market to see a 28% CAGR and valuations of US$ 146 billion by 2019[1]. To fully exploit the emerging API market, some CSPs have appointed a ‘Digital Information Officer’ to lead their overall digital enablement initiatives and bring focus on API strategies. However, silos API design approaches tend to result in each new service requiring a new set of APIs – contrary to the fundamental “write once, reuse repeatedly” strength of APIs.
This paper discusses:
The shortcomings and gaps in current API strategy
How a three dimensional API strategy can improve digital dividend
About urgency of integrating all digital enablement programsOther authorsSee publication -
Software Defined Network - Powered by IT
Infosys Limited
Expansion in digital ecosystem has led to unprecedented traffic growth as well as extensive adoption of cloud data centers. Increase in network traffic requires a higher network bandwidth. And, cloud data center has further increased complexity in traffic routing management. To address this scenario, there is a need for improving network sharing designs and techniques. Software Defined Networks (SDN), a recent innovation in this field, can help the CSPs address this problem when it is…
Expansion in digital ecosystem has led to unprecedented traffic growth as well as extensive adoption of cloud data centers. Increase in network traffic requires a higher network bandwidth. And, cloud data center has further increased complexity in traffic routing management. To address this scenario, there is a need for improving network sharing designs and techniques. Software Defined Networks (SDN), a recent innovation in this field, can help the CSPs address this problem when it is integrated with IT ecosystems. This whitepaper will focus on how SDN and IT can help CSPs provide superior service experience.
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4G — Unleashing communication service innovation
Infosys Limited
The communications industry, despite being one of the fastest growing sectors in the last three decades, struggles to compete with emerging over-the-top (OTT) players in the industry. Technology constraints impose challenges on the evolution of new communication services that are beyond their flagship products such as voice and data communications.
This paper delves on following questions which most of us have as communication service providers, investors and industry partners.
•…The communications industry, despite being one of the fastest growing sectors in the last three decades, struggles to compete with emerging over-the-top (OTT) players in the industry. Technology constraints impose challenges on the evolution of new communication services that are beyond their flagship products such as voice and data communications.
This paper delves on following questions which most of us have as communication service providers, investors and industry partners.
• Will CSPs have a viable business case for investing in 4G technology?
• How will 4G increase CSP’s shareholder value?
• How will other industries leverage 4G for improving customer service? -
Customer is King
Voice and Data
Mobile Number Portability (MNP) is revolutionizing the telecommunications industry. With customers continually demanding better standards of service, MNP allows communication service providers (CSPs) to differentiate their services to increase customer loyalty. This reduces customer churn in a scenario where customer is the king with the freedom of choice to switch CSPs, retaining his number.
With teledensity increasing rapidly in many developing countries, MNP can help a CSP ensure…Mobile Number Portability (MNP) is revolutionizing the telecommunications industry. With customers continually demanding better standards of service, MNP allows communication service providers (CSPs) to differentiate their services to increase customer loyalty. This reduces customer churn in a scenario where customer is the king with the freedom of choice to switch CSPs, retaining his number.
With teledensity increasing rapidly in many developing countries, MNP can help a CSP ensure that service quality is high and the customers are satisfied, thus giving it the competitive edge in a crowded marketplace.
Will MNP accelerate telecom sector growth with more aggressive price wars or will it consolidate the market with service guarantee being the key focus?Other authors -
Languages
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English
Full professional proficiency
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Hindi
Native or bilingual proficiency
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