Sanjay Verma

The telecommunications industry is in a transition phase. Physical networks are being replaced by digital ones. Moving beyond communications services, the sector is now providing industry-specific technology solutions. Sales, support, and delivery operations are transforming from a simple solo mode to a complex collaborative one.

The industry is exploring business, IT, and network strategies to manage the changing business environment. Focusing on improving the customer experience… Show more

The telecommunications industry is in a transition phase. Physical networks are being replaced by digital ones. Moving beyond communications services, the sector is now providing industry-specific technology solutions. Sales, support, and delivery operations are transforming from a simple solo mode to a complex collaborative one.

The industry is exploring business, IT, and network strategies to manage the changing business environment. Focusing on improving the customer experience, telcos are revising their IT and network architectural capabilities to support extensibility and elasticity. A key mechanism for enabling these strategies is adoption of microservices architecture (MSA).

Adopting MSA architecture in telecommunications will not only be a technology transformation but also a major shift in people’s mindsets, the organizational culture, and team structures. While microservices architecture will ensure flexibility and scalability, its implementation needs to be meticulously planned and executed. Microservices development goes hand in hand with DevOps based delivery model to deploy business capabilities which need agility and on-demand scalability.
Since implementation of the architecture will need expensive foundational blocks such as establishment of DevOps practices, automated delivery platform, and complex infrastructure operation management, it should be continuously monitored to ensure efficient and effective implementation of the MSA strategy.

A well-designed MSA monitoring strategy will be required to keep its governing body informed about any deviation from the planned path. This point of view outlines the rapidly changing telecommunications industry and how the microservices architecture strategy can help the industry respond to new challenges.

It focuses on:
1. How communications service providers (CSPs) can adopt microservices architecture?
2. How CSPs can monitor the effectiveness of the MSA strategy? Show less

The ‘digital now’ strategy is now a matter of urgency for communication service providers (CSP) to compete with technology giants, and capitalize on opportunities in the digital value chain. To strengthen their digitization drive, they need to focus on the main constituent of any digital strategy – the application programming interfaces (API) design strategy.

A Mindcom market survey forecasts the telecom network API market to see a 28% CAGR and valuations of US$ 146 billion by 2019[1]… Show more

The ‘digital now’ strategy is now a matter of urgency for communication service providers (CSP) to compete with technology giants, and capitalize on opportunities in the digital value chain. To strengthen their digitization drive, they need to focus on the main constituent of any digital strategy – the application programming interfaces (API) design strategy.

A Mindcom market survey forecasts the telecom network API market to see a 28% CAGR and valuations of US$ 146 billion by 2019[1]. To fully exploit the emerging API market, some CSPs have appointed a ‘Digital Information Officer’ to lead their overall digital enablement initiatives and bring focus on API strategies. However, silos API design approaches tend to result in each new service requiring a new set of APIs – contrary to the fundamental “write once, reuse repeatedly” strength of APIs.

This paper discusses:
 The shortcomings and gaps in current API strategy
 How a three dimensional API strategy can improve digital dividend
 About urgency of integrating all digital enablement programs Show less

Expansion in digital ecosystem has led to unprecedented traffic growth as well as extensive adoption of cloud data centers. Increase in network traffic requires a higher network bandwidth. And, cloud data center has further increased complexity in traffic routing management. To address this scenario, there is a need for improving network sharing designs and techniques. Software Defined Networks (SDN), a recent innovation in this field, can help the CSPs address this problem when it is… Show more

Expansion in digital ecosystem has led to unprecedented traffic growth as well as extensive adoption of cloud data centers. Increase in network traffic requires a higher network bandwidth. And, cloud data center has further increased complexity in traffic routing management. To address this scenario, there is a need for improving network sharing designs and techniques. Software Defined Networks (SDN), a recent innovation in this field, can help the CSPs address this problem when it is integrated with IT ecosystems. This whitepaper will focus on how SDN and IT can help CSPs provide superior service experience. Show less

The communications industry, despite being one of the fastest growing sectors in the last three decades, struggles to compete with emerging over-the-top (OTT) players in the industry. Technology constraints impose challenges on the evolution of new communication services that are beyond their flagship products such as voice and data communications.

This paper delves on following questions which most of us have as communication service providers, investors and industry partners.
•… Show more

The communications industry, despite being one of the fastest growing sectors in the last three decades, struggles to compete with emerging over-the-top (OTT) players in the industry. Technology constraints impose challenges on the evolution of new communication services that are beyond their flagship products such as voice and data communications.

This paper delves on following questions which most of us have as communication service providers, investors and industry partners.
• Will CSPs have a viable business case for investing in 4G technology?
• How will 4G increase CSP’s shareholder value?
• How will other industries leverage 4G for improving customer service? Show less

Mobile Number Portability (MNP) is revolutionizing the telecommunications industry. With customers continually demanding better standards of service, MNP allows communication service providers (CSPs) to differentiate their services to increase customer loyalty. This reduces customer churn in a scenario where customer is the king with the freedom of choice to switch CSPs, retaining his number.

With teledensity increasing rapidly in many developing countries, MNP can help a CSP ensure… Show more

Mobile Number Portability (MNP) is revolutionizing the telecommunications industry. With customers continually demanding better standards of service, MNP allows communication service providers (CSPs) to differentiate their services to increase customer loyalty. This reduces customer churn in a scenario where customer is the king with the freedom of choice to switch CSPs, retaining his number.

With teledensity increasing rapidly in many developing countries, MNP can help a CSP ensure that service quality is high and the customers are satisfied, thus giving it the competitive edge in a crowded marketplace.

Will MNP accelerate telecom sector growth with more aggressive price wars or will it consolidate the market with service guarantee being the key focus? Show less