Teisha Peterson

Teisha Peterson

Wollongong, New South Wales, Australia
1K followers 500+ connections

About

Highly strategic & successful operations manager specialising in customer experience, change management, and program delivery.

I am practical, results focused, enthusiastic and not a process slave, preferring to be hands on delivering solutions to real problems instead of talking about projects. I have an open mind, an inclusive approach and a ‘can do, yes we can’ attitude. I use data, observations, and experience to inform my business planning.

A high level of attention to detail and strong skills at managing multiple tasks in different swim lanes allow me to deliver outcomes to support brand & reputation, financial efficiencies, customer satisfaction and employee engagement.

My leadership style is just, fair, and direct and I nurture respectful, compassionate team cultures. I create genuine connections that enable safe and frank communication without upset. I focus on the bigger picture by playing the role of facilitator, mentor, and guide. My experience with developing teams allows me to understand when my teams are experts at their jobs or when I need to work shoulder to shoulder with them to deliver support or coaching

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Experience

  • Logan City Council Graphic

    Logan City Council

    Logan, Queensland, Australia

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    Wollongong, New South Wales, Australia

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    Townsville, Queensland, Australia

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    Townsville, Australia

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    Brisbane, Australia

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    Brisbane, Australia

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    Brisbane, Australia

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    Brisbane, Australia

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    Sydney, Australia

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    Melbourne, Victoria, Australia

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