Rich Lewis-Jones

The key to working in a remote environment and being maiming in virtual meeting rooms is to make sure you arrive early to any meetings (2-5 mins) or perhaps ensure there are 2-5 mins for small talk at the start. Humans crave human conversation so if you are in back to back to backs and leave no room for human connection it’s almost impossible to build rapport. Keep meetings interactive and collaborative and if you need to do a pitch or presentation keep it to 5-10 slides MAX! Ask for attendees to throw any sporadic questions in the meeting room chat and then take these away and answer them in writing post session making the spreadsheet fully branded and personalised

Guide junior team members in setting SMART goals, and hold regular check-ins to review progress and give constructive feedback. Recognise small wins and celebrate them publicly. Pair juniors with mentors and provide ongoing training. Encourage self-reflection and craft personalised development plans. Foster open communication, urging them to discuss challenges, and reinforce that sales success comes with patience and persistence.

Implement a mentorship programme where experienced sales members are paired with juniors. This encourages knowledge sharing, builds confidence, and provides a structured support system. Regular check-ins and feedback sessions can help track progress and address issues promptly. This initiative not only aids personal development but also fosters a collaborative and resilient team culture.

In sales, it’s vital to teach and demonstrate progress. It's never a 'no,' just a 'not right now.' Focus on small wins, gather data, and learn from each interaction. Over time, this compounds into valuable knowledge. Adopting a mindset of continuous learning ensures you keep moving forward. Sales can be tough, but resilience and a positive approach turn setbacks into opportunities.

If you can select a platform that uses GenAI to auto-generate written narratives that explain the data and tell the story for you. SmartRecruiters has this in our platform, and we highly recommend it. Offer contextual information and analysis to help stakeholders interpret the data effectively and understand its implications for recruitment strategy. Provide insights into trends, patterns, and outliers that may impact recruitment outcomes and inform decision-making.

In SmartRecruiters, there are native dashboards that cover the needs of Talent Leaders, but you can also build reports for any stakeholder based on data they will want to see regularly and cadence using our report builder and reporting API. Customize your recruiting reports to meet stakeholders' specific needs and preferences, such as HR executives, hiring managers, and department heads. Highlight relevant metrics and insights that resonate with each audience's priorities and objectives.