AVOID
Terrible customer service; they are giving me the runaround insofar as deleting my data pursuant to, inter alia, the California Privacy Rights Act of 2020, etc. Moreover, Haman, a customer service rep at an offshore call center that I spoke with today (August 23rd, 2024) tried to cite what they were “legally able to do” without him having ANY background in controlling law. But, speaking of law, Axos d/b/a UFB Direct is in the midst of a class action lawsuit for allegedly defrauding and misleading consumers; Case Number: 3:24-cv-00445.
AVOID!
Date of experience: 23 August 2024