Md. Monowar Hossain

• Managing Vendor/Customer compliance audit:
Walmart, JC Penny, Macy’s, Ann Taylor, Belk, Mango, Tailor Vintage, Amazon, Reliance, Sainsbury, George UK.

• Managing Social Compliance Platform Audit:
BSCI, WRAP, Sedex, Better Work, ICS, SLCP, Accord, Alliance.

• Managing Security Audit:
CTPAT, GSV, SCANN.

• Managing Sustainable Scope Certificate Audit:
Oeko-Tex, GOTS & OCS, GRS & RCS, FCC, SUPIMA, SvCOC, CMIA, BCI, C2C.

• Managing Technical Compliance… আরও দেখান

• Managing Vendor/Customer compliance audit:
Walmart, JC Penny, Macy’s, Ann Taylor, Belk, Mango, Tailor Vintage, Amazon, Reliance, Sainsbury, George UK.

• Managing Social Compliance Platform Audit:
BSCI, WRAP, Sedex, Better Work, ICS, SLCP, Accord, Alliance.

• Managing Security Audit:
CTPAT, GSV, SCANN.

• Managing Sustainable Scope Certificate Audit:
Oeko-Tex, GOTS & OCS, GRS & RCS, FCC, SUPIMA, SvCOC, CMIA, BCI, C2C.

• Managing Technical Compliance Audit:
FFC, Third party Technical Audit, Vendor Technical Audit.

• Engagements, ensuring Compliance and operational controls are operating effectively, and providing recommendations to identified noncompliance risks.
• Ensuring 100% implementation of buyer's COC, Labor Law 2006 and Labor Rules.
• Ensuring the factories always prepared/ready for following audits like, Social compliance Audit, technical/Quality Assurance Audit & Security System Audit (CTPAT), FCCA, SCS, GSV etc.
• Has to be well conversant regarding Accord & Alliance compliance requirement of electrical, fire protection/ detection/ SLD/ LPS and Building code.
• Ensuring Compliance on Health & Safety as per in house check list.
• Ensuring Non-Discrimination in course of employment, paying/providing wages/salary/benefits/ facilities/welfare.
• Ensuring that Employment of No Child/Child Looking Workers are in practice.
• Ensuring Access/Right to Inspection during buyer's Audits.
• Ensuring Compliance related MIS are properly maintain, update.
• Follow up / take instant corrective action on auditors certain minor findings /discrepancies during audit.
• Follow up that all corrective action has been taken/follow up; regularly as per CAP submitted. কম করে দেখান

• Managing Vendor/Customer compliance audit:
Walmart, JC Penny, Macy’s, Ann Taylor, Belk, Mango, Tailor Vintage, Amazon, Reliance, Sainsbury, George UK.

• Managing Social Compliance Platform Audit:
BSCI, WRAP, Sedex, Better Work, ICS, SLCP, Accord, Alliance.

• Managing Security Audit:
CTPAT, GSV, SCANN.

• Managing Sustainable Scope Certificate Audit:
Oeko-Tex, GOTS & OCS, GRS & RCS, FCC, SUPIMA, SvCOC, CMIA, BCI, C2C.

• Managing Technical Compliance… আরও দেখান

• Managing Vendor/Customer compliance audit:
Walmart, JC Penny, Macy’s, Ann Taylor, Belk, Mango, Tailor Vintage, Amazon, Reliance, Sainsbury, George UK.

• Managing Social Compliance Platform Audit:
BSCI, WRAP, Sedex, Better Work, ICS, SLCP, Accord, Alliance.

• Managing Security Audit:
CTPAT, GSV, SCANN.

• Managing Sustainable Scope Certificate Audit:
Oeko-Tex, GOTS & OCS, GRS & RCS, FCC, SUPIMA, SvCOC, CMIA, BCI, C2C.

• Managing Technical Compliance Audit:
FFC, Third party Technical Audit, Vendor Technical Audit.


• Engagements, ensuring Compliance and operational controls are operating effectively, and providing recommendations to identified noncompliance risks.
• Ensuring 100% implementation of buyer's COC, Labor Law 2006 and Labor Rules.
• Ensuring the factories always prepared/ready for following audits like, Social compliance Audit, technical/Quality Assurance Audit & Security System Audit (CTPAT), FCCA, SCS, GSV etc.
• Has to be well conversant regarding Accord & Alliance compliance requirement of electrical, fire protection/ detection/ SLD/ LPS and Building code.
• Ensuring Compliance on Health & Safety as per in house check list.
• Ensuring Non-Discrimination in course of employment, paying/providing wages/salary/benefits/ facilities/welfare.
• Ensuring that Employment of No Child/Child Looking Workers are in practice.
• Ensuring Access/Right to Inspection during buyer's Audits.
• Ensuring Compliance related MIS are properly maintain, update.
• Follow up / take instant corrective action on auditors certain minor findings /discrepancies during audit.
• Follow up that all corrective action has been taken/follow up; regularly as per CAP submitted. কম করে দেখান

Banglalink Digital commutation Ltd.
Telesales Team Manager (Telesales BDO/ Telecaller Team Supervision) (July 22, 2012-2016).
Department: business Development and Customer Retention.
Duties/Responsibilities:
Work on Operational issues of Telesales to ensure smooth Team operation.
Ensure minimum lead generation target per day/Telesales.
Communicate with BDO Team Leaders and Supervisor to resolve issues between agents and BDOs related to lead sale.
Conduct training session… আরও দেখান

Banglalink Digital commutation Ltd.
Telesales Team Manager (Telesales BDO/ Telecaller Team Supervision) (July 22, 2012-2016).
Department: business Development and Customer Retention.
Duties/Responsibilities:
Work on Operational issues of Telesales to ensure smooth Team operation.
Ensure minimum lead generation target per day/Telesales.
Communicate with BDO Team Leaders and Supervisor to resolve issues between agents and BDOs related to lead sale.
Conduct training session for new joiner & refreshment training for existing Telesales.
Creation of Jobs for different segments.
CV collection/sort & bring other steps to select candidates.
Ensure the facilities of medicine, stationary, floor requirement. Communicate with contact person to get any kind of admin support.
Work on Daily Basic Reports on Various Projects.
Work on Market Research, Service Evaluation & Miscellaneous Projects.
Work as a Trainer to give Training to Newly Recruits Members.
Conduct Training Session a Team Building Session to Motive & Update Team Members.

Banglalink Digital Communications Ltd.
Telesales Team coordinator (Telesales Team Leader &Team Support) (August 01, 2013.)
Act as a Team Leader absence of team leader
Support for Meet-up Team Target as well as Individual Target
Work on Target Based Project .

কম করে দেখান

Act as a Team Leader absence of team leader & Support for Meet-up Team Target as well as Individual team member Target.
Work on Target Based Project. Meeting monthly sales target & Up Sale Special sim and high valued offers.Service after sales & Retained the customer.