ITCE

☀️ Summer PI Planning at ITCE We dove into intense 3-days brainstorming and strategy sessions, tackling ServiceNow backlogs and aligning our goals for the upcoming sprints. SpaceAssembly was filled with innovative ideas, collaborative energy, and sharp insights. Of course, we kept our tradition of mixing work with fun by enjoying some refreshing treats while mapping out our path to success.  With everyone in sync, we're already sprinting towards our goals! 🏃♂️💨 #PIPlaning #SAFe #teamwork

What an exciting journey it has been collaborating with the SAP team over the past few months to enhance the SAP Task Center with third-party connectivity and introduce our first integration application, #TaskConnect. Now, users can effortlessly manage their ServiceNow ITSM assignments within the unified interface of SAP Task Center.   We are proud to celebrate this successful collaboration with SAP architects and consultants. A heartfelt thanks to Mariyan D., Ivan Vasev, Aleksandar Minkovski, and everyone involved for their invaluable support throughout this journey! 

At the beginning of July, Nina Prodanova-Iozeva was invited to speak at the distinguished Lean Leader Summit organized by Lean42 GmbH. Renowned for her expertise in enterprise architecture, Nina delivered an engaging session on "Achieving Full Visibility and Insights of Your Digital Products and Services with ServiceNow's Common Service/Product Data Model (#CSDM)." Her presentation was part of the AI & Data Summit track. Nina showcased how ServiceNow CSDM offers a unified, comprehensive view of the digital product lifecycle, centralizing information to enhance operational efficiency, agile teams collaboration, and solutions' architecture development. We wrap up Nina’s presentation in Munich, looking forward to implementing the shared insights and continuing to drive innovation and excellence in digital transformation. #LeanLeaderSummit #DigitalTransformation

Let’s look deeper into #TaskConnect, the ultimate solution to integrate SAP Task Center with ServiceNow!   Now, you can manage your ServiceNow IT service management assignments within the unified interface of SAP Task Center. Experience real-time synchronization and free up more time to tackle business-critical tasks.   Ready to improve your workflow? Book a free consultation with our ITCE team today! >> https://lnkd.in/drDDQavb

Big News! 📢   We are excited to introduce #TaskConnect – our innovative integration solution bridging ServiceNow with SAP Task Center!   🔗 𝐖𝐡𝐚𝐭 𝐢𝐬 𝐓𝐚𝐬𝐤𝐂𝐨𝐧𝐧𝐞𝐜𝐭? TaskConnect allows you to manage ServiceNow assignments, including incidents and approvals, directly from SAP Task Center. This integration empowers users to efficiently manage IT service management tasks directly from the unified interface of SAP Task Center. Actions such as resolving incidents or approving tasks in SAP Task Center are instantly synchronized with ServiceNow, creating a smooth and intuitive workflow.   🤝 𝐁𝐮𝐢𝐥𝐭 𝐰𝐢𝐭𝐡 SAP We developed TaskConnect in close collaboration with SAP architects and technical consultants. Together, we crafted the first solution to integrate a third-party system with SAP Task Center, ensuring seamless performance.   🌟 𝐂𝐨𝐦𝐢𝐧𝐠 𝐒𝐨𝐨𝐧 𝐭𝐨 𝐭𝐡𝐞 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐒𝐭𝐨𝐫𝐞𝐬! TaskConnect will soon be available on both the SAP Store and the ServiceNow Store! This will provide easy access and deployment for businesses looking to enhance their IT service management capabilities.   Stay tuned for more updates, and be ready to empower your workflow with #TaskConnect! 🔗 Discover more -> https://lnkd.in/drDDQavb

We are happy to share the news that Lyubomir Georgiev has achieved the Certified Technical Architect (#CTA) certification for ServiceNow! 🎉   The CTA certification is one of the most respected credentials in the ServiceNow ecosystem, recognizing advanced skills in designing, implementing, and managing complex ServiceNow projects.   The CTA program ensures that candidates deeply understand the platform and can create scalable, efficient, and effective solutions. The process involves a series of challenging exams and practical assessments that test the candidate's ability to solve complex problems and apply best practices. Lyubomir has consistently demonstrated excellence and dedication in ServiceNow consulting and training and we are incredibly proud of his accomplishment! This achievement is a significant milestone in Lubo's career and reflects his hard work and expertise.   Congratulations, Lyubomir! 👏 #ServiceNowCTA #ServiceNowArchitect #CertifiedTechnicalArchitect #ServiceNow #CTA #ITConsulting

In just 2 days, Nina Prodanova-Iozeva will take the stage at the Lean Leader Summit 2024, joining industry leaders to drive digital transformation and operational excellence. 🚀 ITCE has always been committed to innovation and this event gives us a great chance to share knowledge, build partnerships, and keep up with the fast-changing digital world. Nina will present on "Achieving Full Visibility and Insights of Your Digital Products and Services with ServiceNow's Common Service/Product Data Model (#CSDM)" and demonstrate how CSDM enhances visibility and insights across the E-commerce Bookstore’s lifecycle, from design to operations. Looking forward to all the inspiring sessions organized by Lean42 GmbH! >> Check out the full agenda here - https://lnkd.in/ddu9AhM2

🚀 Unlock Full Digital Visibility with Nina Prodanova-Iozeva at Lean Leader Summit 2024! 🚀   Next week, Nina will delve into "𝐀𝐜𝐡𝐢𝐞𝐯𝐢𝐧𝐠 𝐅𝐮𝐥𝐥 𝐕𝐢𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐚𝐧𝐝 𝐈𝐧𝐬𝐢𝐠𝐡𝐭𝐬 𝐨𝐟 𝐘𝐨𝐮𝐫 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐬 𝐚𝐧𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐰𝐢𝐭𝐡 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐍𝐨𝐰'𝐬 𝐂𝐨𝐦𝐦𝐨𝐧 𝐒𝐞𝐫𝐯𝐢𝐜𝐞/𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐚𝐭𝐚 𝐌𝐨𝐝𝐞𝐥 (𝐂𝐒𝐃𝐌)."   In today’s fast-paced digital landscape, organizations often manage digital product architectures using scattered repositories, document stores, or web pages, which often leads to limited visibility and inefficiencies. Nina will demonstrate how ServiceNow’s CSDM can centralize this information, providing a comprehensive view of the entire digital product lifecycle.   🔍 What will participants learn: → 𝐂𝐞𝐧𝐭𝐫𝐚𝐥𝐢𝐳𝐞𝐝 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Discover how #CSDM acts as the digital backbone of an organization, facilitating efficient management of teams and roles for each digital product component. → 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐝 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲: Learn how accurate, up-to-date component details ensure the swift assignment of incidents and requests to the right teams. → 𝐋𝐢𝐯𝐞 𝐃𝐞𝐦𝐨𝐧𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧: Experience a live demo of ServiceNow’s CSDM showcasing enhanced visibility and insights across the E-commerce Bookstore’s product lifecycle, from design through deployment and operations. Lean42 GmbH is organizing a must-attend summit for CIOs, digital leaders, and enterprise architects looking to revolutionize their approach to digital product and service management. Participants will gain practical insights and strategies from industry-leading experts, and see how #CSDM can streamline digital architecture management, improve collaboration, and enhance operational efficiency.

We are thrilled to announce that Nina Prodanova-Iozeva, Co-founder and Principal Consultant at ITCE, will be presenting at the Lean Leader Summit next week! Nina will deliver an insightful session on "Achieving Full Visibility and Insights of Your Digital Products and Services with ServiceNow's Common Service/Product Data Model (#CSDM)."   The Lean Leader Summit is a distinguished event organized by Lean42 GmbH for CIOs, digital leaders, and enterprise architects, focusing on the latest trends in digitalization, artificial intelligence, business transformation, agile operations, and leadership strategies. It is an unparalleled platform for networking, knowledge sharing, and gaining insights from industry experts.   Nina is a recognized expert in Scaled Agile, IT service management and Enterprise Architecture. As a co-founder and principal consultant at ITCE, she has played a pivotal role in guiding numerous organizations through successful agile and digital transformation initiatives. Her extensive knowledge of ServiceNow's CSDM and its practical applications establishes her as a leading authority in this field. Nina's ability to translate complex concepts into actionable strategies has earned her a reputation as a thought leader and trusted advisor in the industry.   In her presentation, Nina will delve into the critical aspects of utilizing ServiceNow's CSDM to achieve comprehensive visibility and insights into digital products and services. Attendees will learn how to effectively implement CSDM to streamline digital products development and service management processes, enhance decision-making capabilities, and drive operational excellence.   📆 Date: July 3-4, 2024 📍 Location: Munich, Germany   This session presents a unique opportunity to learn from one of the industry's foremost experts and elevate your organization's digital capabilities.   For more information and to register for the Lean Leader Summit, please visit the website >> https://lnkd.in/d7dbqyGu   We look forward to seeing you there!

Accelerate your #DevOps journey with our DevOps Foundation® course! 🚀 DevOps is more than a methodology—it's a cultural movement emphasizing communication, collaboration, integration, and automation. Our course provides a solid understanding of key DevOps terminology and fundamental principles, ensuring everyone is on the same page. You'll explore the latest DevOps thinking, real-world case studies, and interactive exercises that bring learning to life. Dive into the world of DevOps with our comprehensive DevOps Foundation® course, designed for Azure Solution Architects, IT professionals, and anyone looking to enhance their skills and knowledge in DevOps principles and practices. 💡 What You’ll Learn: → DevOps principles and practices → Continuous Integration and Continuous Delivery → DevOps frameworks (Agile, ITSM, Lean) → DevOps values (Culture, Automation, Lean, Measurement, Sharing) → Scaling DevOps for the enterprise → Real-life examples and critical success factors Don't miss this opportunity to enhance your skills, improve your workflows, and boost your career! Secure your spot today and embark on your certification journey with us. 👉 Your #DevOps transformation starts here >> https://lnkd.in/d8gTD8RG #ITTraining #VirtualLearning #Certification