Thiago Ramires

Thiago Ramires

Regional Service Specialist - Latam @ Stratasys | Support Engineers, Technical Support

São Caetano do Sul, São Paulo, Brasil
2 mil seguidores + de 500 conexões

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Sobre

Field service engineer of printing equipment since 2003, with experience in Industrial Design, having worked as a designer and a project planner for visual communication/identity and signaling companies. As a proactive person, I like to work as a team and I am completely dedicated to the causes embraced, presenting references in almost all of the visual communication and signaling companies in São Paulo. I am available to travel. I am currently working as a home-office professional, but if the company needs my services, I will promptly meet the client, performing also remote services
via VPN.

Atividades

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Experiência

  • Gráfico Stratasys

    Regional Service Specialist - Latam

    Stratasys

    - o momento 4 anos 9 meses

    Latam

    Responsible for the level 2 service and training on the whole LATAM region for all the Stratasys portfolio: FDM, Polyjet, P3, SAF and SLA.

    Helping customers and resellers on doubts regarding the technologies above and also a part-time Application Engineer role teaching software and applications for our customers.

    Responsible for the administration of the spare parts order in the region, saving time and money from all the partners.

    Remote and Onsite troubleshooting on the…

    Responsible for the level 2 service and training on the whole LATAM region for all the Stratasys portfolio: FDM, Polyjet, P3, SAF and SLA.

    Helping customers and resellers on doubts regarding the technologies above and also a part-time Application Engineer role teaching software and applications for our customers.

    Responsible for the administration of the spare parts order in the region, saving time and money from all the partners.

    Remote and Onsite troubleshooting on the whole region as well as constant travel to all the countries in Latam.

    One of the leading people introducing new technologies to LATAM.

  • Durst Group / HQ Durst Phototechnik AG

    Durst Group / HQ Durst Phototechnik AG

    3 anos 8 meses

    • Gráfico Durst Group / HQ Durst Phototechnik AG

      Team Leader - Senior Field Service Technician - Label & LFP

      Durst Group / HQ Durst Phototechnik AG

      - 1 ano 3 meses

      São Paulo Area, Brazil

      Leadership of a team of field technicians working in the Large Format and Label segment throughout Brazil.
      Maintenance of high-end industrial UV printing equipment.
      Remote and face-to-face support.
      Relationship with clients advising the sales team on demonstrations and explanations about the equipment.
      Elaboration of pre-site and ramp-up.

    • Gráfico Durst Group / HQ Durst Phototechnik AG

      Field Service Technician (Pleno)

      Durst Group / HQ Durst Phototechnik AG

      - 6 meses

      São Paulo Area, Brazil

    • Gráfico Durst Phototechnik AG

      Field Service Technician

      Durst Phototechnik AG

      - 2 anos 1 mês

      São Paulo Area, Brazil

      Installation and Maintenance of LFP and Label printers

  • Gráfico Stratasys Direct Manufacturing

    Machine Technician and Programmer

    Stratasys Direct Manufacturing

    - 1 ano 5 meses

    São Paulo Area, Brazil

    Service 3D Printers, both FDM and Polyjet technologies, do pre and post processes. Along with other tasks.

  • Gráfico Day Brasil S/A

    Field Service Engineer

    Day Brasil S/A

    - 2 anos 7 meses

    São Paulo Area, Brazil

    Technician with training courses accomplished by the HP technical team for the machines: FB500/700,LX600/850, L28, T, Z AND XL lines; knowledge in Turbojet XP and FB7600, installation and maintenance experience; also trained by the Stratasys technical team from Israel and Minnesota.US for the machines: Fortus 360/400, Desktop, Connex and Eden printers. Installation and maintenance of Multicam Routers and Verry Section Cutters; full proficiency of Onyx and Caldera RIPS, CAD ENROTE software…

    Technician with training courses accomplished by the HP technical team for the machines: FB500/700,LX600/850, L28, T, Z AND XL lines; knowledge in Turbojet XP and FB7600, installation and maintenance experience; also trained by the Stratasys technical team from Israel and Minnesota.US for the machines: Fortus 360/400, Desktop, Connex and Eden printers. Installation and maintenance of Multicam Routers and Verry Section Cutters; full proficiency of Onyx and Caldera RIPS, CAD ENROTE software. Knowledge in 3D software such as SolidWorks, Google Sketchup and Autocad; full proficiency in Corel and Illustrator, as well as a wide range of applications oriented to the printing and manufacturing industry.

  • Programmer/Internal Technician

    Kojima Sinalização e Interiores

    - 2 anos 3 meses

    Cotia, São Paulo

    Responsible for the management and maintenance of the machines within the company, working with HP Printers, calenders, cutters, routers and section cutters. SolidWorks and CAD projects.

  • Designer/Project Manager

    ProSigns Press Digital Media. Inc

    - 1 ano 1 mês

    São Paulo Area, Brazil

    Responsible for the creation of layouts and technical support, besides the maintenance of
    Mimaki, Roland, HP and EFI machines.

  • Programmer/Editor

    Scandaluz

    - 6 meses

    São Paulo Area, Brazil

    Responsable for the edition and programming of many online shows related to automotive and manufacturing area.

Formação acadêmica

Licenças e certificados

Experiência de voluntariado

  • English Teacher

    Kojima Sinalização e Interiores

    - o momento 12 anos 8 meses

    Formação acadêmica

    Ministered english classes to the employes of the company.

Cursos

  • Coralis, color calibration course

    -

  • Durst Mobile Alignment Microscopoe

    -

  • Durst RHO P10 Series @ Austria, Lienz, HQ

    -

  • EFI VUTEK operator and troubleshoot course

    -

  • FDM Fortus Service Engineer training course @ Eden Prairie, MN, USA

    -

  • Fortus 900 Production System - Field Service Engineer Training @ Eden Prairie, MN, USA

    -

  • HP Scitex FB500/700 series @ São Paulo, brazil

    -

  • HP Scitex LX800 series @ São Paulo, Brazil

    -

  • J55/J35 Printer Level 1/Level 2 engineering troubleshooting

    -

  • Stratays Eden/Connex and Desktop 3D Printer Service Technician course @ São Paulo, Brazil

    -

  • Tau 330/330E/RSC Course - Level 1

    -

Idiomas

  • English

    Nível avançado

  • Spanish

    Nível avançado

  • Portuguese

    Nível nativo ou bilíngue

  • French

    Nível básico a intermediário

  • German

    Nível básico a intermediário

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