This Thursday! Are you using genAI to understand your product reviews, support calls, and unstructured customer feedback? Need help getting started? Join our webinar with John Norris and Lauren Sanderson to learn 6 purpose-built prompts we’ve built for leading CX teams. We’ll work through them live, and send you a take-home guide with each prompt explained. RSVP here: bit.ly/3yto74A
HumanFirst
Software Development
Montreal, Quebec 5,016 followers
A data-centric productivity platform designed to help companies find and solve problems using prompt & data engineering.
About us
HumanFirst is a data-centric productivity platform designed to help companies find and solve problems with AI-powered workflows that combine prompt and data engineering. Experiment with raw data, surface insights, and build reliable solutions with speed, accuracy, and trust. With a collaborative, low-code interface, HumanFirst offers teams the end-to-end tooling they need to gather and observe data from diverse sources, identify success opportunities, accelerate development timelines, reduce risk, and iterate from real data. Learn more at www.humanfirst.ai.
- Website
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https://www.humanfirst.ai/
External link for HumanFirst
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Montreal, Quebec
- Type
- Privately Held
- Founded
- 2017
- Specialties
- AI, NLU, LLM, Artificial Intelligence, Data, Data Engineering, Prompt Engineering, Conversational AI, and Contact Center Intelligence
Products
Locations
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Primary
Montreal, Quebec, CA
Employees at HumanFirst
Updates
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Less stress, more success. ✨ We're proud to be a part of HomeServe USA's every day work. Read their story: bit.ly/3ymcoVf
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HumanFirst reposted this
We’re thrilled to partner with HumanFirst to supercharge customer engagement with #AI! 🚀 With a seamless integration into our Conversations platform, teams can now harness the power of #LLMs to unlock insights from 100% of their customer data. From automating call summaries to revolutionizing contact center operations, this collaboration takes data-driven strategies to the next level. Available now on Infobip Exchange, this integration is free of charge - start analyzing conversation data to enhance your customer experience now. 🔗 https://lnkd.in/dy2y-uzA #OneCommunicationsPlatform #Partnership #CustomerExperience #Innovation #Infobip #LLMs
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HumanFirst 🤝 Infobip Companies around the world use Infobip for their critical communications. For those companies, working with generative AI just got 100x easier. We’ve built a direct integration to Conversations, Infobip’s contact center solution, to bring HumanFirst’s prompt and data capabilities to every team. ✅ Analyze any customer data ✅ Generate any content - email follow-ups, FAQs, knowledge articles, and more ✅ Identify automation opportunities ✅ QA chatbots ✅ Build data-backed strategies across support, sales, marketing, and product Learn more about our partnership at the link in the comments!
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Here’s a sneak peek: two ready to use, field-test prompts we’ve built for leading CX teams. 🔍 Extract key issues from product or service reviews. ⭐ Analyze customer sentiment across hundreds of support calls. Find both prompts here: https://bit.ly/4dzX3Q4 Register for our upcoming webinar to see them in action, plus 4 more! https://bit.ly/4cnquDM
Two Field-Tested Prompts for CX Teams
humanfirst.ai
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HumanFirst reposted this
Stoked for this one - my team has worked with top CX leaders to create the best prompts that leverage AI and customer data. 🤖✨ John Norris and Lauren Sanderson have packaged these learnings into an easy-to-use prompt guide and are hosting a Office Hour to walk you through proven tactics for gaining custom insights. Great news - you can join! Or get a copy of the guide and recap delivered to your inbox. 📩 https://lnkd.in/ed3ks-mY
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We’re sharing our playbook 🌟 six of the best, field-tested prompts we've developed to help CX teams turn unstructured customer data into detailed and actionable insights. Join our webinar next Thursday, August 15th at 11am EST for a live generative AI workshop. Attendees get a take-home guide with all six prompts explained. ✅ Register to save a seat or, if you can’t make it, receive the recording and guide! 🔗 buff.ly/4dvfULV
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July's edition of The Stash is here! We share a customer's success story, strategies for working with generative features in #Dialogflow CX, and a reflection on Bain & Company's latest findings in enterprise AI. If you want the next dispatch sent straight to your inbox, subscribe! https://bit.ly/3xphvTE
The Stash | July Edition
HumanFirst on LinkedIn
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💡 100% happier non-developers. Here’s how HomeServe USA equipped their language experts and customer service specialists with conversation data to seamlessly migrate their voicebot from #Dialogflow ES to CX. ⚒️ HomeServe lacked tools for effective development, measurement, and management of their voicebot. Their lean team was manually auditing conversation logs and working out of Excel, struggling to understand and optimize performance. With HumanFirst, non-technical experts took the lead—running analytics, identifying issues, simplifying their model, and reporting on progress. Key achievements: 🕐 4 Weeks: Accelerated migration from Dialogflow ES to CX. 📈 7x Increase in Non-Technical Contributors: Empowered business analysts and conversation designers to drive the project. 👍 100% Happier Team: Improved collaboration with less stress and higher confidence. Read their story at the link in the comments! #AI #Automation #CustomerExperience #ConversationData #HomeServe #HumanFirst
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Our team is growing! We’re looking for an Enterprise Account Executive with a bias for action and a passion for bringing AI solutions to market. You’ll have the opportunity to work with Fortune 500 companies looking for new ways to leverage data + reliable AI. Submit an application today! https://buff.ly/4c2Oaxe #SalesJobs #AI #B2BSales #Hiring #TechJobs
Account Executive, Enterprise | HumanFirst
humanfirst.ai