About
Strong leadership attributes and abilities; collaboration, communication, creative thinking, and decision making skills. Promote positive morale.
Organization and time management; meticulous worker managing multiple, high-volume tasks in a pressured environment, consistently exceeding deadlines. Demonstrate a sense of urgency, attention to detail and accuracy.
Highly motivated and self-sufficient. Remain productive and work successfully in a fast-paced environment and in the face of ambiguity; exceptional versatility and adaptability.
Interpersonal, analytical, and problem-solving skills. Good judgment in discerning priority and non-priority issues, making decisions and recommending solutions based on logical assumptions and factual information.
Excellent team-building skills. Professional approach in dealing with internal and external customers. Ability to deal with individuals from all organizational levels.
Six Sigma Basics of Projects and Teams | Sage Extraordinary Customer Experience Awards | WOW! Customer Service Certificate for Support Centre Representative through Istonish | Phone Success Certificate: Difficult Customers and Stress Management
Sage Curriculum Training: Emotional Intelligence Essentials, Getting Results without Direct Authority, Workplace Conflict, Creating a Positive Workplace Environment, PCI Compliance, Cyber Security Awareness, Workplace Harassment Prevention, Essentials of Facilitating, Peer Relationships, Listening Essentials, Performance Under Pressure, Fundamentals of Cross Cultural Communication, Optimizing Your Work/Life Balance
Experience
Volunteer Experience
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Volunteer
TELUS
Participated in volunteer opportunities with TELUS team members, family and friends.
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