Articles by Marvel
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Reimaging Customer Feedback with Social Sharing
Reimaging Customer Feedback with Social Sharing
By Marvel Puri
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Does your Technology enable a Seamless Customer Experience?
Does your Technology enable a Seamless Customer Experience?
By Marvel Puri
Contributions
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How can you deliver difficult feedback to clients while maintaining a positive relationship?
Encouraging an open communication environment is the key to delivering feedback especially to clients. They have to a) believe that this is not a point but rather a discussion in context of anticipated larger positive outcome.
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How can you identify creative solutions for clients in the hospitality industry?
Adapting new embedded technologies for personalisation is a low risk and measurable method to solution. It is easy to experiment and iterate with such technologies and creating this culture of experimentation is a step towards becoming agile.
Activity
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Exciting News! Our CEO, Lani Kane-Hanan, recently sat down with Monica Kretschmer for her Women of Inspiration podcast for an insightful conversation…
Exciting News! Our CEO, Lani Kane-Hanan, recently sat down with Monica Kretschmer for her Women of Inspiration podcast for an insightful conversation…
Liked by Marvel Puri
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I had the privilege of participating in a panel on "Shifting Dynamics of Technological Leadership" at the Leadership Summit hosted by Indian…
I had the privilege of participating in a panel on "Shifting Dynamics of Technological Leadership" at the Leadership Summit hosted by Indian…
Liked by Marvel Puri
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🧩 Room Code Mapping: The Puzzle Travel Companies Shouldn’t Have to Solve Alone 😔 Just read a great article from Skift (thanks, Sean O'Neill)…
🧩 Room Code Mapping: The Puzzle Travel Companies Shouldn’t Have to Solve Alone 😔 Just read a great article from Skift (thanks, Sean O'Neill)…
Shared by Marvel Puri
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🌍 The Future of Travel Tech: Are We Ready? The travel industry is changing fast, thanks to AI and new technologies. At Vervotech, A Constellation…
🌍 The Future of Travel Tech: Are We Ready? The travel industry is changing fast, thanks to AI and new technologies. At Vervotech, A Constellation…
Posted by Marvel Puri
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Social media has changed how people plan and book trips. Platforms like Instagram and Facebook now act as virtual travel agencies, showing off…
Social media has changed how people plan and book trips. Platforms like Instagram and Facebook now act as virtual travel agencies, showing off…
Liked by Marvel Puri
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Fantastic Trip last week to Dallas, meeting great people and great partners. Doing what you love with people you care about is the recipe for…
Fantastic Trip last week to Dallas, meeting great people and great partners. Doing what you love with people you care about is the recipe for…
Liked by Marvel Puri
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