About
Proven operator/marketer/strategist who connects dots + connects people + creates action to build sustainable brands, customer experiences, employee culture, healthy P&Ls, and investor value. With executive experience ranging from global iconic publicly-traded brands to local VC-backed start-ups -- I know what great looks like AND I know how to build it.
Articles by Mary
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Your BIG priorities are not progressing the way you want? Here’s a 3-point diagnostic to pinpoint what’s holding you back
Your BIG priorities are not progressing the way you want? Here’s a 3-point diagnostic to pinpoint what’s holding you back
By Mary Graham
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Customer Experience Principle #1: It’s not your grass, it’s their lawn. Plus 4 other guiding principles to improve your customer’s experience
Customer Experience Principle #1: It’s not your grass, it’s their lawn. Plus 4 other guiding principles to improve your customer’s experience
By Mary Graham
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6 Personal Aha’s From My Starbucks ‘Career Coffee Break’ (aka, sabbatical)
6 Personal Aha’s From My Starbucks ‘Career Coffee Break’ (aka, sabbatical)
By Mary Graham
Activity
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It's that time again. Parents are purchasing fresh school supplies, prepping pantries to start packing lunches again, and mentally preparing…
It's that time again. Parents are purchasing fresh school supplies, prepping pantries to start packing lunches again, and mentally preparing…
Liked by Mary Graham
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What are your corporate hard truths? We'll go first: Your network won’t build itself - you've gotta invest to see it grow. 📈 Want to 10x your…
What are your corporate hard truths? We'll go first: Your network won’t build itself - you've gotta invest to see it grow. 📈 Want to 10x your…
Liked by Mary Graham
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We are visiting our granddaughter, Delilah, in San Francisco. When a new baby enters your family, you can't help but extend your horizons 100 years…
We are visiting our granddaughter, Delilah, in San Francisco. When a new baby enters your family, you can't help but extend your horizons 100 years…
Liked by Mary Graham
Experience
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Education
Licenses & Certifications
Volunteer Experience
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Board Member
Turning Point Youth Services
- 4 years
Children
Member of the Board of Directors for not-for-profit youth mental health agency; providing governance and strategic oversight to the management team who provides youth counselling, residential treatment, and youth justice services
Honors & Awards
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MO100 Top Impact CEO Ranking
Big Path Capital & Back Bay Communications
Top 100 global CEO ranking celebrating leaders who are leveraging the engine of capitalism to create positive impact on their communities and the world
More activity by Mary
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The July/August issue of Global Coffee Report has landed, packed with insightful features for the coffee industry. Our cover star this month is…
The July/August issue of Global Coffee Report has landed, packed with insightful features for the coffee industry. Our cover star this month is…
Liked by Mary Graham
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DEI under siege I can’t be the only person that believes that DEI is definitely under siege and I read only this week about a new acronym MEI (…
DEI under siege I can’t be the only person that believes that DEI is definitely under siege and I read only this week about a new acronym MEI (…
Liked by Mary Graham
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“I’m interested in ambition for impact. I believe that’s how Xeros are wired. When you speak to Xeros about our purpose, it resonates. If you want to…
“I’m interested in ambition for impact. I believe that’s how Xeros are wired. When you speak to Xeros about our purpose, it resonates. If you want to…
Liked by Mary Graham
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