About
I am a systems thinker who has been involved in the launch, monetization and scale up strategies for multiple waves of disruptive technologies — Analytics/ AI, Cloud, Enterprise software platforms, Spatial Computing (aka Metaverse).
Vivian has been named one of Globe & Mail's Best Executives and is a YWCA Women of Distinction Nominee. She brings more than 24 years of experience scaling companies from zero to billion. At SAP, she helped launch the GTM strategy for customer experience, machine learning and doubled the size and growth of the North American Channel ecosystem. At VMware, she served on the mergers and acquisitions committee, and was responsible for strategy, governance for the office of the CMO.
Over the past few years, Vivian has worked with high growth start-ups on developing levers for growth , leading Eyexpo Technology’s expansion into the Tourism and Real Estate sector. At NexTech AR she ran Sales team that 3X the average deal size during the pandemic. At ServiceNow Vivian ran Global integrated Campaigns for Governance & Risk, ESG, Strategic Portfolio Management, Global Business Services, Finance & Supply Chain, Customer Service Management.
Throughout Vivian's career community has played an integral role. Vivian has been involved with Downtown Eastside grassroots organizations, Ballet BC, SIGGRAPH, Frontier Collective, Chinatown Foundation and advised on women's entrepreneurship programming for Canada's Digital Supercluster Capacity project.
To support intergenerational learning and bridge communities during the pandemic, Vivian co-founded with 9 youth leaders “The Impact Coalition” to amplify the voices of young change-makers and equip them with digital marketing skills.
Vivian believes that disruption often starts at the intersection of things — with many of the best ideas coming from outside one’s immediate domain or industry. If you want to innovate start "listening" to all dimensions of an ecosystem.
Articles by Vivian
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Reflections from Harvard's Women on Boards program
Reflections from Harvard's Women on Boards program
By Vivian Chan
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Why "Messy" is the New Order (and Why that's OK)
Why "Messy" is the New Order (and Why that's OK)
By Vivian Chan
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What you need to know about Tax and Employment Provisions in Canada during COVID19 (March 20, 2020)
What you need to know about Tax and Employment Provisions in Canada during COVID19 (March 20, 2020)
By Vivian Chan
Contributions
Activity
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There has been a lot happening the past few months as I have been re-engaging some of the things I love most about working within the food system…
There has been a lot happening the past few months as I have been re-engaging some of the things I love most about working within the food system…
Liked by Vivian Chan
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WebSummit, (know as Collision in Toronto), one of the largest tech conference in the world, is officially coming to Vancouver! The journey to bring…
WebSummit, (know as Collision in Toronto), one of the largest tech conference in the world, is officially coming to Vancouver! The journey to bring…
Liked by Vivian Chan
Experience
Education
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Activities and Societies: Graduated in the top 10% and accepted into Golden Key. SFU Peer Helper where I ran resume writing workshop and provided 1:1 career coaching. Was part of the SFU team that won the American Marketing Association Marketing plan competition in 1999
Work hard, ask hard questions. Learn from great professors.
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Activities and Societies: COACHING CIRCLE 126. Vancouver Ulab, Belgium Ulab, China Ulab, Hong Kong Ulab
This highly experiential course is based on Theory U, a framework, method, and way of connecting to the more authentic aspects of our self. It introduces the variable of consciousness into management and the social sciences, and proposes that the quality of the results that we create in any kind of social system is a function of the quality of awareness, attention or consciousness that the participants in the system operate from. This approach to leading change is practiced by business…
This highly experiential course is based on Theory U, a framework, method, and way of connecting to the more authentic aspects of our self. It introduces the variable of consciousness into management and the social sciences, and proposes that the quality of the results that we create in any kind of social system is a function of the quality of awareness, attention or consciousness that the participants in the system operate from. This approach to leading change is practiced by business, government, and civil society leaders around the world.
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200 hours in-residence training and practice
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Launched SAP HANA via Design Thinking training and methodology via Design Thinking cohort for SAP Top Talent program.
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Volunteer Experience
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Executive Director & Founder
The Impact Coalition
- 2 years 3 months
Civil Rights and Social Action
The Impact Coalition was formed out of a need to build collective belonging, while navigating through COVID-19, social movements and Climate Change.
It was founded by 9 youth change makers from across British Columbia and supported by educators and business leaders. Together our mission is to amplify and support youth voices on issues that are important to them, integrating communities as we grow and adapt to change. -
Board Member
Frontier Collective
- Present 2 years 5 months
Science and Technology
The Frontier Collective is a coalition of leaders in tech, culture, and community driving forward the development and support of these technologies. The non-traditional organization promotes the region's tech industry on the world stage, grows investment and infrastructure for early-stage companies, and attracts diverse talent to Vancouver. By building on the city’s established tech ecosystem, the Frontier Collective aims to position Vancouver as the tech capital of Canada, and a top-five…
The Frontier Collective is a coalition of leaders in tech, culture, and community driving forward the development and support of these technologies. The non-traditional organization promotes the region's tech industry on the world stage, grows investment and infrastructure for early-stage companies, and attracts diverse talent to Vancouver. By building on the city’s established tech ecosystem, the Frontier Collective aims to position Vancouver as the tech capital of Canada, and a top-five global leader in frontier technology by 2030.
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Board Member
Ballet BC
- Present 1 year 11 months
Arts and Culture
Ballet BC is an internationally acclaimed collaborative and creation-based contemporary ballet company that is a leader and resource in the creation, production and education of contemporary dance in Canada.Bold and innovative, the Company’s distinctive style and approach has made a unique and valuable national contribution to the development of dance.
Honors & Awards
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Best Executive Award
The Globe and Mail
The Report on Business Best Executive Awards program celebrates 50 exceptional non-CEO leaders at the SVP, EVP and C-Suite levels.
We'll be showcasing winners in the May 2021 issue of the Globe & Mail Report on Business magazine. The Globe leads the discussion by engaging over 7 million Canadians through its award-winning coverage of news, politics, business, investing and lifestyle topics, across multiple platforms. -
Nominee YWCA Women of Distinction
YWCA Vancouver
The YWCA Women of Distinction Awards presented by Scotiabank honours extraordinary women leaders and change makers in BC.
Test Scores
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Statistics 101 - SFU
Score: A+
This is what an amazing teacher can do to fix broken confidence in maths. Thank you Dr. Gary Mauser
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Grade 8 Math honours
Score: C
This is what failure looks like - C in an honours class really?
Languages
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English
Native or bilingual proficiency
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Mandarin
Limited working proficiency
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Cantonese
Limited working proficiency
Organizations
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American Marketing Association, Downtown East Side Women's Centre
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Recommendations received
14 people have recommended Vivian
Join now to viewMore activity by Vivian
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I'm so pleased to share my new role as #CMO of LogicMonitor! The leading provider of hybrid #observability powered by #AI, LogicMonitor is poised for…
I'm so pleased to share my new role as #CMO of LogicMonitor! The leading provider of hybrid #observability powered by #AI, LogicMonitor is poised for…
Liked by Vivian Chan
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Congratulations to this year's incredible group of Women's Executive Network (WXN)'s Canadian Equity, Diversity, and Inclusion Award Winners! 🎉…
Congratulations to this year's incredible group of Women's Executive Network (WXN)'s Canadian Equity, Diversity, and Inclusion Award Winners! 🎉…
Liked by Vivian Chan
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Really inspiring night organized by Vivian Chan - screening the new documentary #showherthemoney featuring the dynamic and talented Pocket Sun…
Really inspiring night organized by Vivian Chan - screening the new documentary #showherthemoney featuring the dynamic and talented Pocket Sun…
Liked by Vivian Chan
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Still a bit exhausted, but grateful for a peopleing-heavy week last week. Here's why it's significant: 1) Participating with the Redshift…
Still a bit exhausted, but grateful for a peopleing-heavy week last week. Here's why it's significant: 1) Participating with the Redshift…
Liked by Vivian Chan
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Happy International Unicorn Day! I am so grateful for all of the Unicorn people in my life! Keeping being the wonderful, brilliant and magical people…
Happy International Unicorn Day! I am so grateful for all of the Unicorn people in my life! Keeping being the wonderful, brilliant and magical people…
Liked by Vivian Chan
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I am humbled and grateful to be recognized as BC Business’ Women of the Year’s Equity and Inclusion Champion. The posts, messages and tributes…
I am humbled and grateful to be recognized as BC Business’ Women of the Year’s Equity and Inclusion Champion. The posts, messages and tributes…
Liked by Vivian Chan
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Overwhelmed by the positive response from the #2SLGBTQ+ #startup #founder community: SOLD OUT inaugural event attended by 100+ folks across…
Overwhelmed by the positive response from the #2SLGBTQ+ #startup #founder community: SOLD OUT inaugural event attended by 100+ folks across…
Liked by Vivian Chan
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🎞️ It’s not everyday that I get to bring my documentary Show Her The Money and 3 of my SoGal Ventures portfolio founders to Harvard Business School,…
🎞️ It’s not everyday that I get to bring my documentary Show Her The Money and 3 of my SoGal Ventures portfolio founders to Harvard Business School,…
Liked by Vivian Chan
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Exciting things ahead... 👀 #bebold #WXN
Exciting things ahead... 👀 #bebold #WXN
Liked by Vivian Chan
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For the past couple of years, we at WomenX have been blessed to attend the Women's Final Four to witness the greatness that the world has been tuning…
For the past couple of years, we at WomenX have been blessed to attend the Women's Final Four to witness the greatness that the world has been tuning…
Liked by Vivian Chan
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