Info
Following a truly international Hotel Management and Business Consulting career I decided…
Artikel von Markus Kraus
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Giverola Resort: Most popular Costa Brava Hotel
Giverola Resort: Most popular Costa Brava Hotel
Von Markus Kraus
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Looking for (Intl.) Sales Manager and a Group Director of Facilities/Project Management
Looking for (Intl.) Sales Manager and a Group Director of Facilities/Project Management
Von Markus Kraus
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A fantastic Team @ the magnificent Jungfrau
A fantastic Team @ the magnificent Jungfrau
Von Markus Kraus
Beiträge
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How can you successfully implement process improvement in a global organization?
An established culture of excellence can often be a deterrent to change and therefore opposing improvement of processes, products or services. Only too often we hear “we do this better than our competition”, “don’t tell us how to…, we have done this successfully for so many years” or even “don’t change a winning horse”. But we all know, also a winning horse gets tired after a while and if it is not exchanged on a winning strike it will start to loose first, while you are desperately looking for a replacement that you might not find as fast as you wish.
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What is the best way to work with a difficult stakeholder?
There is no such thing like a “difficult” stakeholder. What may be perceived as the difficulty is generally ones own inability to comprehend or accept opposing opinions, not understanding other peoples motivation or objectives or not wanting to admit weaknesses or failures. Once you have removed all these concerns you will not find any difficult stakeholder anymore. Sounds simple, but indeed it isn’t.
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How can you manage change resistance when there is a lack of trust between leaders and employees?
To drive a change process successfully without the necessary trust within the team is indeed a great additional challenge. My recommendation is to involve an outside consultant that drives and manages the change process. Staff generally trust outside experts as they start on a clean slate. It is however of utmost importance to regain the missing trust between staff and their leaders at the soonest. The experts have their methods to facilitate also this particularly during change management
Aktivitäten
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So wird man begleitet, wenn man zum richtigen Zeitpunkt ins Hilton Zurich Airport kommt.
So wird man begleitet, wenn man zum richtigen Zeitpunkt ins Hilton Zurich Airport kommt.
Beliebt bei Markus Kraus
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Following my dreams! Proud to be the best seller again! All it needs is Focus, Dedication, Work and Passion.
Following my dreams! Proud to be the best seller again! All it needs is Focus, Dedication, Work and Passion.
Beliebt bei Markus Kraus
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Thank you 20 Minutes Switzerland for an engaging discussion and interview. #PeaceforUkraineSummit #20minutes #PathtoPeace #Burgenstockresort…
Thank you 20 Minutes Switzerland for an engaging discussion and interview. #PeaceforUkraineSummit #20minutes #PathtoPeace #Burgenstockresort…
Beliebt bei Markus Kraus
Berufserfahrung
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Ausbildung
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Auszeichnungen/Preise
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Best 5-star Hotel in Romania 2016 & 2018
TopHotel Awards
https://www.htr.ch/news/erfolgreicher-schweizer-hotelier-in-rumaenien-13725.html
Sprachen
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English
Verhandlungssicher
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German
Muttersprache oder zweisprachig
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French
Verhandlungssicher
Organisationen
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Romanian Hotel Association (FIHR)
Board Member
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British Romanian Chamber of Commerce (BRCC)
Board Member
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Tourism Association St.Gallen Bodensee (SGBT)
Board Member
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Hotel Association St.Gallen Bodensee (hsgb.ch)
President
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Weitere Aktivitäten von Markus Kraus
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Food & Beverage trends drive hotel success. ✨ 🏨 But how do they impact investment strategies? How to navigate the F&B landscape - This was the…
Food & Beverage trends drive hotel success. ✨ 🏨 But how do they impact investment strategies? How to navigate the F&B landscape - This was the…
Beliebt bei Markus Kraus
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Our path to a new and exciting project. 💫 🌄 Focusing in our strategy @WinAdvisors on eco-friendly projects with sustainable financial results…
Our path to a new and exciting project. 💫 🌄 Focusing in our strategy @WinAdvisors on eco-friendly projects with sustainable financial results…
Beliebt bei Markus Kraus
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