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The Phoenix Hotel
3.0 star property

Hotel with a 24-hour front desk, near Union Square

Choose dates to view prices

your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Exterior
Property entrance
Superior King with Pool View | In-room safe, desk, iron/ironing board, free WiFi
Lobby lounge
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

    • Pool
    • Parking available
    • Restaurant
    • Pet friendlyPet friendly
    • Breakfast availableBreakfast available
    • BarBar
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 3 of 4 rooms

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Hair dryer
Bathrobes
Private bathroom
Designer toiletries
Coffee/tea maker
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Hair dryer
Bathrobes
Private bathroom
Designer toiletries
Coffee/tea maker
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

Highlights

Heating
Flat-screen TV
Ceiling fan
Hair dryer
Bathrobes
Private bathroom
Designer toiletries
Coffee/tea maker
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
601 Eddy St, San Francisco, CA, 94109

What's nearby

  • Van Ness Avenue - 4 min walk
  • Orpheum Theatre - 7 min walk
  • Warfield Theatre - 9 min walk
  • Moscone Convention Center - 4 min drive
  • Oracle Park - 5 min drive

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco Intl. Airport (SFO) - 24 min drive

Restaurants

  • ‪Philz Coffee - ‬3 min walk
  • ‪Saigon Sandwich - ‬2 min walk
  • ‪Emperor Norton's Boozeland - ‬2 min walk
  • ‪Outta Sight Pizza - ‬2 min walk
  • ‪Hai Ky Mi Gia - ‬4 min walk

About this property

The Phoenix Hotel

Hotel near Moscone Convention Center
Located close to Union Square and San Francisco Museum of Modern Art, The Phoenix Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • ATM/banking services, a vending machine, and a front-desk safe
  • Outdoor furniture, concierge services, and a water dispenser
  • Guest reviews give top marks for the pool and helpful staff
Room features
All guestrooms at The Phoenix Hotel boast perks such as laptop-compatible safes and bathrobes, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with designer toiletries and showers
  • 42-inch flat-screen TVs with cable channels
  • LED light bulbs, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Does The Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at The Phoenix Hotel?

As of Sep 2, 2024, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on Sep 3, 2024 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Phoenix Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at The Phoenix Hotel?

Self parking is available for USD 25 per night.

What time is check-in at The Phoenix Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at The Phoenix Hotel?

Check-out is at noon.

Where is The Phoenix Hotel located?

Located in Downtown San Francisco, this hotel is within 1 mi (2 km) of Van Ness Avenue, Union Square, and San Francisco Museum of Modern Art. Moscone Convention Center and Oracle Park are also within 3 mi (5 km). Market St & Larkin St Stop is 8 minutes by foot and Market St & Hyde St Stop is 8 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1005 reviews" "
Rating 8 - Good. 273 out of 1005 reviews" "
Rating 6 - Okay. 86 out of 1005 reviews" "
Rating 4 - Poor. 34 out of 1005 reviews" "
Rating 2 - Terrible. 23 out of 1005 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miles

Always a great time at the Phoenix.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff ❤️ The bar has great food and drinks, the rooms are always clean and spacious. This will be your favorite in SF!
Stayed 1 night in Jun 2024

10/10 Excellent

zara

Liked: Cleanliness, amenities, property conditions & facilities
It was a gem of a spot, with a lovely heated, salt water pool! They were helpful and kind at the front desk!
Stayed 2 nights in Jul 2024

6/10 Okay

Ayako

Traveled with partner, Traveled with family
Disliked: Amenities
Thank you for wine bottle and donuts!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ambiance. Its gated we felt secured/safe. Accessible to all our point of business. Maybe a microwave in the room would be awesome. We will be back for sure. Accomodating and friendly front desk staffs.
Stayed 1 night in Aug 2024

8/10 Good

Carlos

Stayed 2 nights in Aug 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Fun spot
Stayed 1 night in Aug 2024

10/10 Excellent

Miles

Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location
Stayed 1 night in May 2024

2/10 Terrible

Myra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel and friendly staff, however, as I didn’t see reviews reflecting the current climate of the neighborhood, I feel compelled to leave this review. Had I seen this initially, I wouldn’t have stayed here. This hotel is in the dead center of the Tenderloin neighborhood. I’ve seen it described as “gritty” online, but the reality is, the Tenderloin is a section of streets in SF that acts as a containment area for people using hard drugs and living on the streets. There is heavy crime-the night I stayed since Expedia wouldn’t refund my money, there were 3 cars on fire in the same neighborhood, a man was shot to death as he shot at police, I heard gunshots at 1:30am, and as I pulled into the lot I saw two people smoking cracking or meth from a glass pipe. The morning I checked out at 7am, I had to wait for an extremely filthy man to smoke something with a pipe (heroin, meth, fentanyl etc) out of tin foil in front of my car, as he was blocking my car from exiting the parking lot. There were blocks of drug users openly using and dealing in the streets. People standing half folded over as they were high and not able to function, and human waste on the streets. There is a curfew for businesses in that area as the crime is so extreme. Our Uber driver explained his car windshield was shattered twice recently in that neighborhood from people living in the streets as he was stopped in traffic. I’ve seen other reviews that downplay the extremity, but look it up to see for yourself.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in May 2024

8/10 Good

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice prperty in a unique part of town. Overall fin spot
Stayed 3 nights in Jul 2024

10/10 Excellent

Toni-Lynn

Traveled with family and small children, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommended. Hands down-good vibe, quality experience, and will continue to keep this as a summer tradition to do this stay-cation with a fast 2 hour drive north for a refreshing change of pace and diversity.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute little place! Loved the ambiance and will definitely return!
Stayed 1 night in Jul 2024

10/10 Excellent

Uffe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and closed of from the outside.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was above and beyond friendly helpful and personable
Stayed 2 nights in Jul 2024

10/10 Excellent

Dahlia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed three nights and this hotel fit our needs perfectly. It was down the street from the venue, as well as grocery stores, dining, museums, and muni stops. We loved the aesthetic decisions throughout the hotel and the pool is heated! The staff were genuinely the kindest people and they really made our stay as good as it could be. As two young girls traveling alone, the impoverished people on the streets at times left us a bit weary, however, we had nothing but polite encounters with all of the people in San Francisco.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fantastic, staff was very friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Jul 2024

10/10 Excellent

Miles

Great!
Stayed 1 night in Jun 2024

10/10 Excellent

Fedor

Stayed 3 nights in Jun 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Vanessa, Grand Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
So unique! Nice decor. Staff is super kind and helpful.
Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Location Safety & Outdoor Pool
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0