Member Since November 2023
Skills
About
Itzik Levy is a seasoned tech executive with over 20 years of industry expertise. Currently serving as the CEO and founder of vcita, the SMB technology company, Itzik has been instrumental in guiding the company's growth over the past 13 years, overseeing the expansion of the product and company. With over 200 employees across several global offices, vcita has grown to support dozens of enterprise partners and empower over 150K SMBs worldwide. Prior to his role at vcita, Itzik earned a Bachelor’s degree in Computer Science from Tel Aviv University. During his studies, he co-founded Kidaro, a desktop-virtualization startup that garnered attention, leading to its acquisition by Microsoft in 2008. Post-acquisition, Itzik seamlessly transitioned into the position of Product Unit Manager at Microsoft. Before venturing into the startup scene, he demonstrated leadership in the Israeli Cyber Defense unit. Beyond his role as CEO, Itzik actively invests in innovative Israeli startups, contributing to the advancement of the tech landscape. Known for his professional yet approachable leadership style, Itzik emphasizes an open-door policy, regularly engaging in round table discussions with employees to foster a collaborative and positive company culture. As a global speaker on innovation and technology in the SMB sector, Itzik Levy shares his insights and experiences, adding depth to the ongoing discourse in the tech industry. His possession of innovation and technology comes with a deep commitment to leveraging emerging technologies for the benefit of underserved markets such as the SMB sector. Backed by vcita’s talented management team, Itzik’s mission is to bring the best technology to the doorstep of every small and local business.
Itzik Levy
Published content
expert panel
Across industries, leadership teams are always in search of effective and practical ways to cut costs, boost efficiency and better support both their team members and customers. In today’s digital workplace, those goals are often achieved through the introduction of new technology. Certainly, professionals appreciate resources that make their work faster and easier. But some team members—especially if they’re not particularly “tech savvy”—may be hesitant or even anxious when their organization retires or adds to the tools they’re accustomed to and comfortable with. However, with thoughtful planning and support, leaders can do much to smooth the rollout of new technology. Below, 19 members of Forbes Technology Council share practical strategies to help get resistant team members on board (even excited about) new tech tools.
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Digital transformation can help businesses boost efficiency, make data-driven decisions, reduce operational costs, support employees’ work and better serve customers. Even so, many leadership teams grapple with the challenges of implementing technological changes, with initiatives often stalling or spiraling out of control. From the lack of a clear vision to internal resistance to change, there are many reasons digital initiatives come up short or fail altogether. Below, 20 members of Forbes Technology Council share some of the common stumbling blocks and offer practical advice on avoiding and addressing these issues.
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With the rise of artificial intelligence and its expansion beyond the enterprise market, many SMB-facing organizations are eager to enrich their SMB proposition with AI.
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Small and medium-sized businesses often don’t have in-house technology development teams. Instead, they rely on existing market solutions to manage their tech needs. But even though they are many in number, SMBs individually may face an uphill battle when trying to work with large technology companies. While the products and services offered by Big Tech are powerful, they are frequently designed with enterprises in mind rather than smaller firms. From budget constraints to a lack of in-house technical resources to make adding and managing third-party solutions easier, SMBs encounter myriad challenges that can make it difficult to take full advantage of essential technology tools. Below, 17 members of Forbes Technology Council share common pain points SMBs struggle with when working with Big Tech—and what Big Tech can do to better serve this vital segment of the global economy.
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Digital tools that incorporate AI can provide an edge for their users.
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These days, almost all companies are exploring how artificial intelligence can impact and improve their processes. For smaller companies aiming to stand out, leveraging AI offers unique opportunities to simplify and enhance customer interactions, share compelling messaging, drive personalization, and more, all combining to deliver a better customer experience. From allowing companies to provide 24/7 customer support to driving data analysis, AI can help small businesses more effectively compete with their larger counterparts. Below, 20 Forbes Technology Council members share practical ways smaller companies can harness the power of AI to deliver exceptional customer experiences.
Company details
vcita
Company bio
vcita is an SMB tech company dedicated to helping small and medium businesses thrive in today's digital world by providing them with the tools to manage and grow their business. With vcita’s solution, small businesses can manage all aspects of their day-to-day operations and client engagement including scheduling, billing, payment collection, client management, email and SMS marketing. inTandem by vcita is a platform designed to serve the needs of SMB service providers, offering a customizable, white-label, platform that allows organizations that serve SMBs to bring their clients all the essential vcita tools under their own brand. With inTandem, partners can deliver great service and value to their SMB customers and unlock new revenue streams, reduce churn, and increase customer loyalty. With hundreds of thousands of small business users worldwide and partnerships including marketing agencies, banks, financial service providers, telcos, MSPs, and fintechs, vcita delivers an innovative digital solution uniquely designed to serve the needs of SMBs and the companies that support them. For more information, visit www.vcita.com or follow us on LinkedIn.