PLEASE READ THIS AGREEMENT CAREFULLY. IT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR PARTICIPATION ON FANDUEL SPORTSBOOK.
YOU MUST BE PHYSICALLY LOCATED IN THE STATE OF INDIANA TO PLAY ON FANDUEL SPORTSBOOK. PLEASE NOTE THAT IF YOU LOG-IN TO THE FANDUEL SPORTSBOOK FROM A STATE OTHER THAN INDIANA WHERE FANDUEL SPORTSBOOK IS OFFERED TO CUSTOMERS, YOUR ACTIVITY ON FANDUEL SPORTSBOOK WILL BE GOVERNED BY THE FANDUEL SPORTSBOOK TERMS AND CONDITIONS FOR THE NEW STATE. IN ADDITION, WE ARE REQUIRED TO TRANSFER YOUR ENTIRE ACCOUNT BALANCE TO THE NEW STATE SO THAT YOUR FUNDS ARE AVAILABLE TO WAGER FROM THAT STATE. THIS BALANCE TRANSFER WILL BE REFLECTED IN YOUR ACCOUNT HISTORY. IF YOU LATER LOG-IN AGAIN FROM INDIANA, YOUR ACCOUNT BALANCE WILL BE TRANSFERRED BACK TO INDIANA.
IMPORTANT NOTICE: THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS FURTHER DETAILED IN SECTION 30 BELOW.
Welcome to FanDuel Sportsbook! The FanDuel Sportsbook Terms & Conditions (the “Terms”) governs any access to and use of the Services. Each unique contest or sport may have specific rules, which you should consult in order to understand the parameters and terms for those games. These are located in Part B - House Rules for FanDuel Sportsbook. You should read the Terms and Rules for the Services you choose to use. Reading this information will help you better understand how our Services operate and what rights and expectations you can have with respect to your use of our Services. Of course, if you have any questions, please contact us.
In connection with making a deposit, you represent that:
Deposits to your Account can be made using several different and convenient ways, including:
In connection with making a withdrawal, you represent that:
You accept that all transactions may be checked for the detection of money laundering or fraud and that any transactions made by you which BIU or Blue Chip deems suspicious may be reported to the appropriate authorities.
We also withhold taxes on any bet which results in proceeds of $5,000.00 or more where the winnings are at least 300 times the amount of the wager. We withhold 24% of the proceeds and remit such amount to the Internal Revenue Service (IRS). For bets that meet the legally required threshold in the State of Indiana, we also withhold the percentage of the net proceeds required by law in the State of Indiana and remit such amount to the Indiana Department of Revenue. If you are subject to IRS reporting requirements, we will send you Form W2-G summarizing the information for tax purposes by January 31st of the year following the end of the tax year of winning.
Gambling problem? Call 1-800-522-4700.
PLEASE READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Please note that a copy of all disputes received by the IGC will be forwarded to Blue Chip, our Indiana sports wagering certificate holder.
The FanDuel Sportsbook Rules and Regulations ("Sportsbook House Rules") are part of the FanDuel Sportsbook Terms & Conditions.
The Sportsbook House Rules apply in relation to the markets offered and bets placed on the FanDuel Sportsbook Website and the FanDuel Sportsbook Betting Apps.
The Sportsbook House Rules consist of the following:
FanDuel Sportsbook reserves the right to amend the Sportsbook House Rules at any time subject to the regulatory approval of the IGC. Any such revision will be binding and effective immediately on the posting out to customers of such rule changes and any bets accepted after the rule changes have been posted shall be governed by the new Sportsbook House Rules.
FanDuel Sportsbook customers should make themselves aware of all of the Sportsbook House Rules affecting any market on which they wish to place a bet.
Any FanDuel Sportsbook customer who has any concerns or questions regarding the Sportsbook House Rules or regarding the settlement of any FanDuel Sportsbook market should contact FanDuel Sportsbook Customer Service.
If a customer is not satisfied with how a bet or a market has been settled then the customer should provide details of their grievance to FanDuel Sportsbook Customer Service.
When a customer has exhausted the internal FanDuel Sportsbook betting dispute process without a satisfactory outcome, and the customer’s betting dispute is related to betting that took place in Indiana, the customer can contact the IGC via email at [email protected] or by contacting the IGC at:
Indiana Gaming CommissionEnjoy legal online sports betting in Indiana responsibly and sensibly. FanDuel Sportsbook offers a range of different tools and options that can be used to responsibly manage your wagering activity. This includes tools which allow you to limit the amount you can deposit or wager, time limits to help you control how much time you spend gaming, or the option to take a timeout from wagering for a period of time. For additional information on these Responsible Gaming options, see our Responsible Gaming page here.
If you need to stop wagering, self-exclusion options are available. Self-exclusion means that your account will remain closed for a minimum period of 12 months and will not be reactivated under any circumstances during the exclusion period.
For customers in Indiana, you may opt to self-exclude from FanDuel on our site. You may also choose to restrict yourself state-wide from all mobile wagering via IGC’s Internet Self-Restriction Program or from both mobile and retail play via IGC’s Voluntary Exclusion Program.
The following individuals are prohibited from placing wagers or collecting winnings:
Calculations for wager types are as follows:
Customers will be notified of odds or line changes in the following manner:
Online sports betting customers will be notified within the betslip if odds for their selection change.
For all pre-play bets placed at the FanDuel Sportsbook retail location, customers will be notified if odds (and/or handicap/ point spread) shorten before bet placement is confirmed and required to confirm the new quote before the transaction is complete. If odds are greater from original bet request to placement, the bet will be placed automatically. FanDuel Sportsbook aims to use its reasonable efforts to follow the same policy for all in-play betting but reserves the right to accept a bet without notification.
Customers may fund wagers at the FanDuel Sportsbook retail locations at Blue Chip Casino Resort or Belterra Casino Resort via cash or winning tickets at a betting window or cash at a kiosk. In addition, customers may fund wagers at the FanDuel Sportsbook retail location at Belterra Casino Resort via chips, subject to management discretion.
Customers may fund their FanDuel Sportsbook Account as described in Sections 7 and 8 of Part A - General Terms and Conditions.
If a market is not scheduled to be turned in-play but FanDuel Sportsbook fails to suspend the market at the relevant time, then:
FanDuel Sportsbook aims to use its reasonable efforts to suspend in-play markets at the start of and at the end of the event. However, FanDuel Sportsbook does not guarantee that such markets will be suspended at the relevant time.
FanDuel Sportsbook reserves the right at its absolute discretion to part-suspend or fully suspend outcomes/selections in a market that has been turned in-play.
FanDuel Sportsbook customers are responsible for managing their in-play bets at all times.
For the purposes of in-play betting, customers should be aware that transmissions described as “live” by some broadcasters may actually be delayed or pre-recorded. The extent of any delay may vary depending on the set-up through which they are receiving pictures or data. Please also be aware that, for operational reasons, bet requests made in-play may take slightly longer to process.
If FanDuel Sportsbook accepts a bet on a market for which the outcome has already been determined, then that bet shall be deemed void (and no winnings shall be payable in respect of it) regardless of the bet being a win, lose or push.
FanDuel cannot guarantee the accuracy or timeliness of live scores, time remaining and the status of games displayed on the FanDuel Sportsbook Website and the FanDuel Sportsbook Betting Apps in connection with live betting, which may come from third parties not controlled by FanDuel. We accept no liability for the incorrect display of this information. If you rely on this data to place bets, you do so entirely at your own risk.
Current odds of the withdrawan runner/Deductions in percentage of net gain | |
1.30 and lower | 75% |
1.31 to 1.40 | 70% |
1.41 to 1.53 | 65% |
1.54 to 1.62 | 60% |
1.63 to 1.80 | 55% |
1.81 to 1.95 | 50% |
1.96 to 2.20 | 45% |
2.21 to 2.50 | 40% |
2.51 to 2.75 | 35% |
2.76 to 3.25 | 30% |
3.26 to 4.00 | 25% |
4.01 to 5.00 | 20% |
5.01 to 6.50 | 15% |
6.51 to 10.00 | 10% |
10.01 to 15.00 | 5% |
15.01 and higher | No deductions made |
Place Betting: | |
Current odds of the withdrawan runner/Deductions in percentage of net gain | |
1.06 and lower | 55% |
1.07 to 1.14 | 45% |
1.15 to 1.25 | 40% |
1.26 to 1.52 | 30% |
1.53 to 1.85 | 25% |
1.86 to 2.40 | 20% |
2.41 to 3.15 | 15% |
3.16 to 4.00 | 10% |
4.01 to 5.00 | 5% |
5.01 and higher | No deductions made |
To the extent there is any inconsistency between the general rules contained in this Part B, Section 8 and the Specific Sports Rules applying to a specific event, the following general rules will prevail:
Please note that some of the sports listed below may not be available for wagering in the State of Indiana. The Specific Sports Rules listed in this Part C include sports, leagues or bet types that are currently offered by FanDuel Sportsbook in at least one U.S. state, but inclusion of a specific sport, league or bet type below does not mean such sport, league or bet type is necessarily approved for wagering in the State of Indiana.
Round & Minute Markets:
In Tournament group betting the winner will be the player with the highest placing at the end of the tournament. Players missing the cut will be eliminated. If all listed players miss the cut the player with the lowest score at the cut will be deemed the winner.
Players must complete at least one stroke for bets to stand.
In the event of a tie in tournament groups, dead heat rules apply.
In the event of a listed player being withdrawn prior to the first round, then the market will be void.
For Straight Forecasts, players must come 1st and 2nd in the specified order, and in Dual Forecasts players must come 1st or 2nd in either order. Dead-heat rules may apply.
Both players must tee off for bets to stand, otherwise bets will be made void on that selection.
In the event of a tie for 2nd place, Dead-heat rules will apply, i.e., a 4-way tie for 2nd place will mean the bet will be settled at 1/4 of the original stake.
Should the tournament be reduced to 36 holes or less then all bets on this market will be void, unless the market has been unequivocally determined.
If the original card of the course is adjusted in any manner that affects the initial overall par of the course, then bets on hole in one related markets will be void.
In a specified player to make a hole in one market, said player must tee off for bets to stand.
Bets are on the ball closest to the pin/hole in regulation shots for the hole being played (1 shot for a par 3, 2 shots for a par 4 etc.).
For group betting, if no player hits the green in regulation then the ‘No Green’ selection will be deemed the winner. If there is not a ‘No Green’ selection offered and no player hits the green in regulation, then all bets will be void.
For group betting, if no ball finishes on the fairway or green, then the 'No Fairway' selection will be deemed the winner. If there is not a 'No Fairway' selection offered and no player's drive finishes in the fairway or on the green then all bets will be void.
Any Eagles or better will count for the birdies, and any Double Bogeys or worse will count for the bogeys
Any change of Hole par during the round, then all bets are void
The selected player must complete the nominal 18 holes for bets to stand. Any withdrawal or disqualification during the round, then bets will be made void on that player.
Bets are on the stipulated round only. Playoffs do not count as part of the bet.
For any “Oddsboost” which involve a player to win a tournament, if that player shares the same lowest score in the tournament as another player and there is no play-off, the relevant part of the “Special” will be settled according to our normal dead heat rules.
In the event of a play-off, the result of the play-off will determine the winner of the tournament. Even if three or more contestants take part in a play-off, such a play-off has, for the purposes of any “Oddsboost”, the sole purpose of determining the winner of the tournament (meaning that the relative finishing positions, within the tournament, of unsuccessful play-off contestants is not affected by their placing in the play-off).
The rules in this sub-section apply specifically to the settlement of any golf bets which are placed via Tourney Specials tab in Golf. All other settlement rules which are included in this "Golf Rules" section or elsewhere on this website (including in FanDuel Sportsbook's Rules and Regulations) will also apply to the settlement of Specials bets unless they contradict, or conflict with, those included in this sub-section (in which case, the rules in this sub-section shall take precedence).
For any Specials bets which involve a player to win a tournament, if that player shares the same lowest score in the tournament as another player and there is no play-off, the relevant part of the Special bet will be settled according to our normal dead heat rules.
In the event of a play-off, the result of the play-off will determine the winner of the tournament. Even if three or more contestants take part in a play-off, such a play-off has, for the purposes of any Specials bets, the sole purpose of determining the winner of the tournament (meaning that the relative finishing positions, within the tournament, of unsuccessful play-off contestants is not affected by their placing in the play-off).
Insurebet First Goalscorer
Price offered is for the player to score the first goal of the match. If the player fails to score the first goal of the match but does score a goal in the match then the bet stake is returned.
These “Master Offer and Promotions Terms” (“Master Promotional Terms”) apply to all FanDuel Sportsbook promotions (each, a “Promotion”). Each promotion may have additional terms and/or rules of participation (“Promotion Terms”), which will be posted or otherwise made available to you at or near the place of the Promotion announcement. The Promotion Term for each Promotion in which you participate will be deemed incorporated into and form a part of these Standard Promotional Terms. In the event of any discrepancy or conflict between these Master Promotional Terms and any Promotion Terms, then the specific Promotion Terms shall govern and prevail. The Promotion Terms for each Promotion in which you participate will be deemed incorporated into and form a part of these Master Promotional Terms. It is your responsibility to read the Promotion Terms to determine whether or not your participation, registration, or entry in the Promotion will be valid or restricted, and to determine your participation requirements.
Bonuses may be awarded as site credit, bonus bets/free bets, or enhanced pricing tokens. If you receive a bonus in site credit, for any wager you place using site credit you will receive as withdrawable cash both the winnings and the stake of such wager. If you receive a bonus in bonus bets/free bets, for any wager you place using bonus bets/free bets you will receive as withdrawable cash only the winnings of such wager (you will not receive the stake).For any Bonuses awarded in the form of a physical prize, prizes are non-transferable, with no cash redemptions, equivalents or substitutions, except at BIU’s sole and absolute discretion. All prize details not specified in these Master Promotional Terms will be determined in BIU’s sole and absolute discretion. Prize details and availability are subject to change and prize provider’s rules and restrictions, and in the event that BIU is unable to provide the winner with his or her prize(s), BIU may elect to provide winners with the approximate value of such item in cash or award an alternate prize of comparable or greater value. All prize(s) are awarded “AS IS” and without warranty of any kind, express or implied (including, without limitation, any implied warranty of merchantability or fitness for a particular purpose). The approximate retail value (“ARV”) of a prize is based on available information provided to BIU and the value of any prize awarded to a winner may be reported for tax purposes as required by law. Unclaimed prizes will be forfeited. Prizes, if legitimately claimed, will be awarded. The BIU Parties (defined below) are not responsible for and will not replace any lost, mutilated or stolen prize(s) or any prize that is undeliverable or does not reach the winner because of an incorrect or changed address. If a winner does not accept or use the entire prize, the unaccepted or unused part of the prize will be forfeited and the BIU Parties will have no further obligation with respect to that prize or portion of the prize. No more than the stated prizes will be awarded. The BIU Parties are not responsible for and winner will not receive the difference, in any, between the actual value of the prizes at the time of award and the stated ARV in these Official Rules or in any Promotion-related correspondence or material.
Welcome! This privacy policy (“Privacy Policy”) governs your use of the website www.sportsbook.fanduel.com (including both mobile and online versions) (the “Websites”), the FanDuel Sportsbook mobile apps (the “Betting Apps”), and your use of any interactive features, services, widgets, plug-ins, applications, content, downloads and/or other online services that we own and control and that post a link to this Privacy Policy (collectively with the Websites and the Betting Apps, the “Services”), which are made available by Betfair Interactive US LLC (“BIU”, “FanDuel Sportsbook”, “we”, “our”, or “us”). This Privacy Policy does not apply to data we receive from third parties, unless we combine such data with Personal Information (defined below) that we have ourselves collected under this Privacy Policy. This Privacy Policy does not apply to our data collection activities offline or otherwise outside of our Services (unless otherwise stated below), and does not govern the data practices of third parties that may interact with our Services.
To the extent we provide you notice on our Services of different or additional privacy policies or practices (e.g., at the point of our collection), those additional terms shall govern such data collection and use.
In addition, please review the Services’ Terms and Conditions, which governs your use of the Services. By using our Services you consent to our Privacy Policy and Terms and Conditions and our collection, use and sharing of your information and data, and other activities, as described below. If you do not agree to the terms of this Privacy Policy, please do not provide us with any Personal Information and do not use this Services.
Linkable Table of Contents
It is important that you read and understand the entire Privacy Policy before using the Services. To ease review, each section below contains a brief introductory summary and a link to the full explanation. Click on the headings and the “More” buttons to be taken to the full explanation. Any capitalized terms that appear in but are not otherwise defined in the introduction have the meanings given to them elsewhere in the Privacy Policy.
On the Services, we may ask you to provide us, or our service providers, with certain categories of information, such as: (1) personally identifiable information, which is information that identifies you personally, such as your first and last name, title, e-mail address, mailing address, telephone numbers, social security number, birth date, debit card or bank account information (“Personal Information”); and (2) demographic information, such as information about your gender (“Demographic Information”). To comply with legal, contractual, and other obligations, you may be required to provide certain information to us in order to utilize the Services, such as first name, last name, title, email address, birth date, telephone number, permanent address, social security number, passport information, driving license information, other identification documents, source of funds, tax-related information, and location-based information (described below). For compliance reasons and identity verification obligations, provision of this information, when requested, may be a mandatory condition of using some or all of the Services. We may collect this information through various forms and in various places on the Services, including if you register for an account, through “contact us” forms, or when you otherwise interact with the Services. If we combine Demographic Information with the Personal Information we collect directly from you on the Services, we will treat the combined data as Personal Information under this Privacy Policy.
In addition to any Personal Information or other information that you choose to submit to us via our Services, we and our third-party service providers may use a variety of technologies that automatically (or passively) store or collect certain information whenever you visit or interact with the Services (“Usage Information”). This Usage Information may be stored or accessed using a variety of technologies that may be downloaded to your personal computer, browser, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Services. When your Device contacts our web servers (for example, when you visit this Services or view an HTML e-mail), our web servers automatically collect Usage Information. We also may determine the applicable technology available in order to serve you the most appropriate version of a web page, e-mail, advertising or promotional announcement or similar service. To the extent we associate Usage Information with your Personal Information we collect directly from you on the Services, we will treat it as Personal Information.
This Usage Information may include:
We may use Tracking Technologies for a variety of purposes, including:
You will not be able to use wagering services or place bets with us without location data being turned on. Our Services use precise location-based services in order to locate you so we may verify your location, process payments, perform analytics, deliver you relevant content and ads based on your location, share your location with our vendors as part of the location-based services we offer, and for purposes of legal and regulatory compliance. We may use non-precise geolocation data for all purposes set forth in this privacy policy. Both precise and non-precise geolocation may be disclosed to third party entities pursuant to Section 3(c) below.
We may receive information about you from your friends and others that use the Services. Additionally, we may, from time to time, supplement the information we collect directly from you on our Services with outside records from third parties for various purposes, including to enhance our ability to serve you, to tailor our content to you and to offer you opportunities that may be of interest to you. You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to us or our service provider for the duration of your business relationship, solely to help us identify you or your wireless device and to prevent fraud. To the extent we combine information we receive from third-party sources with Personal Information we collect on the Services, it will be treated as Personal Information and we will apply this Privacy Policy to such combined information, unless we have disclosed otherwise. In no other circumstances do our statements under this Privacy Policy apply to information we receive about you from third parties, even if they have used our technology to collect it and share it with us.
The Service may include functionality that allows certain kinds of interactions between the Services and a third-party website or application. The use of this functionality may involve the third-party operator providing certain information, including Personal Information, to us. For example, we may provide third-party sites’ interfaces or links on the Services to facilitate your sending a communication from the Services such as facilitating emails, tweets or Facebook postings. These third parties may share information with us and they may also retain any information used or provided in any such communications or other activities and these third parties’ practices are not subject to our Privacy Policy. We may not control or have access to your communications through these third parties. Further, when you use third-party sites or services, you are using their services and not our services and they, not we, are responsible for their practices. You should review the applicable third-party privacy policies before using such third-party tools on our Services.
You may send someone else a communication from the Services, such as sending an invitation to a friend. If so, the information you provide (names, email addresses, etc.) is used to facilitate the communication and is not used by us for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise. Please be aware that when you use any send-to-a-friend functionality on our Services, your contact information, name or username and message may be included in the communication sent to your addressee(s). Some of these tools may be third-party tools subject to third-party privacy policies.
Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party websites or online services (e.g., browser do not track signals). Currently, we do not monitor or take any action with respect to these signals or other mechanisms.
We may use your Personal Information, Demographic Information or Usage Information that is subject to this Privacy Policy:
We may share non-Personal Information, including Usage Information, such as aggregated user statistics, with third parties. Further, we may share your Device Identifiers with third parties along with data related to you and your activities. Also, we may share your Personal Information with third parties with whom we have marketing or other relationships for the third parties’ direct marketing purposes. Additionally, in our continuous effort to provide services that we believe you may find useful or of value, we may make your Personal Information available to third parties better facilitate your requests, provide more personalized services and communicate separately with you. We may also share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information and as described below or otherwise in this Privacy Policy. BIU may additionally disclose your information under the following circumstances and conditions:
You may be presented with an option on our Services to receive certain information and/or marketing offers directly from third parties or to have us send certain information to third parties or give them access to it. If you choose to do so, your Personal Information and other information may be disclosed to such third parties and all information you disclose will be subject to the third-party privacy policies and practices of such third parties. In addition, third parties may store, collect or otherwise have access to your information when you interact with their Tracking Technologies, content, tools, apps or ads on our Service or link to them from our Service. This may include using third-party tools such as Facebook, Twitter, Pinterest or other third-party posting or content sharing tools and by so interacting you consent to such third party practices. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review such third-party privacy policies and practices of such third parties prior to requesting information from or otherwise interacting with them.
We may use third-party vendors to perform certain services on behalf of us or the Services, such as: (i) to assist us in Services operations; (ii) to manage a database of customer information; (iii) hosting the Services; (iv) designing and/or operating the Services’ features; (v) tracking the Services’ activities and analytics; (vi) enabling us to send you special offers or perform other administrative services; (vii) to process payments and deliver prizes; and (viii) other services designed to assist us in maximizing our business potential. For example, from time to time, we will use the information we collect to coordinate data entry and payments with the company that provides you with handicapping information, to coordinate marketing/rewards programs with partner racetracks, and to offer other enhancements to the Services. We may provide these vendors with access to user information, including Device Identifiers and Personal Information, to carry out the services they are performing for you or for us. Third-party analytics and other service providers may set and access their own Tracking Technologies on your Device and they may otherwise collect or have access to information about you, potentially including Personal Information, about you. We are not responsible for those third party technologies or activities arising out of them. However, some may offer you certain choices regarding their practices, and information we have been informed of regarding such choices is available here. We are not responsible for the effectiveness of or compliance with any third parties’ opt-out options.
We may access, use, preserve, transfer and disclose any of your information (including Device Identifiers and Personal Information, including precise geolocation data and other potentially sensitive Personal Information) to third parties: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process if in our good faith opinion such is required or permitted by law; (ii) to protect and/or defend the Services’, its integrity, and our Terms and Conditions or other policies applicable to the Services, including investigation, determination, or validation of potential violations thereof; (iii) to protect the safety, rights, property, integrity, or security of the Services or any third party; and/or (iv) to detect, prevent or otherwise address fraud, security or technical issues. Such potential disclosures include disclosing Personal Information and Device Identifiers to gaming regulators, leagues, associations, governing bodies, sports teams, colleges or oversight agencies or boards (or their designated vendors) in relation to the enforcement of our Terms and Conditions and their rules governing authorized betting, including in connection with identifying or overseeing their athletes, employees, personnel, or members. We may also use IP address or other Device Identifiers to identify individuals, either acting alone or in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies. Such identifying information may be disclosed pursuant to this Section.
Such disclosures may be carried out without notice to you. In circumstances where we inadvertently obtain information that appears to pertain to the commission of a crime or where we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person exists, BIU may voluntarily disclose the record or the contents of your communications or other information about you to law enforcement agencies and governmental entities without providing you advance notice. Upon receipt of an applicable search warrant or administrative, grand jury or trial subpoena, BIU may be required to disclose to the government or law enforcement agencies, without advance notice to you, the content of your communications and other records relating to your electronic communications, as well as the following records: your name and address; records of your online communication (including session times and duration); how long you have subscribed to our service(s) (including start date) and the type(s) of service(s) utilized; your telephone number or other subscriber account identifying number(s), including any Internet or network address(es) assigned to you by our network; and the means and source of your payment(s) (including any debit card or bank account number).
We may share your information, including your Device Identifiers and Personal Information, Demographic Information and Usage Information with our parent, subsidiaries and affiliates, including for their marketing or other purposes. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Services or applicable database; or (ii) in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, including, during the course of any due diligence process.
The Services may permit you to submit ideas, photographs, video, audio recordings, computer graphics, pictures, data, information about your location, questions, comments, suggestions or other content, including Personal Information (collectively, “User Content”). We or others may store, display, reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed) and may or may not attribute it to you. Others may have access to this User Content and may have the ability to share it with third parties. Please think carefully before deciding what information you share, including Personal Information, in connection with your User Content. Please note that BIU does not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available on the Services or what others do with information you share with them on the Services. We are not responsible for the accuracy, use or misuse of any User Content that you disclose or receive from third parties through the Services.
We may also publish your name, voice, likeness and other Personal Information that is part of your User Content, and we may use the content, or any portion of the content, for advertising, marketing, publicity and promotional activities. For full terms and conditions regarding User Content you submit to the Services, please review our Services’ Terms and Conditions.
We and third parties such as network advertisers and ad exchanges may serve advertisements on the Services or across the Internet and may use third party analytics service providers to evaluate and provide us and/or third parties with information about the use of these ads on third party sites and viewing of ads and of our content. Network advertisers are third parties that display advertisements, which may be based on your activities across the Internet and mobile media (“Behavioral Ads”). Behavioral Ads enable us to target advertisements to you for products and services in which we believe you might be interested. If you object to receiving Behavioral Ads from us on third party sites, you can learn more about your ability to limit Behavioral Ads below.
Our third party ad network and exchange providers, the advertisers and/or traffic measurement services may themselves set and access their own Tracking Technologies on your Device and track certain behavioral Usage Information via a Device Identifier. These third party Tracking Technologies may be set to, among other things: (a) help deliver advertisements to you that you might be interested in; (b) prevent you from seeing the same advertisements; and (c) understand the usefulness of the advertisements that have been delivered to you. You acknowledge and agree that associated technology may access and use your Device and may set or change settings on your Device in connection with the associated operations. Note that any images (or any other parts of content) served by third parties in association with third-party ads or other content may serve as web beacons, which enable third parties to carry out the previously described activities.
Third-party Tracking Technologies are not controlled by us, even if they use our technology to help store or collect data. Statements regarding our practices do not apply to the methods for collecting information used by these third parties or the use of the information that such third parties collect. We do however work with third parties to make efforts to have you provided with information on their practices and any available opportunity to exercise choice. The relevant third party’s terms of service, privacy policy, permissions, notices and choices should be reviewed regarding their collection, storage and sharing practices. We make no representations regarding the policies or practices of third party advertisers or advertising networks or exchanges or related third parties.
We may use third-party advertising companies to target advertisements to you on our Services, across the web, on your mobile Device and on any of your other Devices, based on the information we have collected from and about you, as well as information relating to your and other users’ visits to this and other websites and online services. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags) or recognize an identifier associated with your mobile device. These companies may also use these Tracking Technologies, along with personal information they or we collect on the different devices you use, to recognize you across the Devices you use, such as a mobile device and a laptop or other computer. Some third parties may offer you certain choices regarding their practices, and information we have been informed of regarding such choices is available here.
Further, while sites use a variety of companies to serve advertisements, you may wish to visit https://thenai.org/opt-out/, which provides information regarding this practice by Network Advertising Initiative (“NAI”) members, and your choices regarding having this information used by these companies, including the “opt-out” procedures of NAI members, including through the Network Advertising Initiative's Consumer Opt-Out link. Opting out of one or more NAI members only means that those NAI members no longer will be allowed under their own rules to deliver Behavioral Ads to you, but does not mean you will no longer receive any targeted content and/or ads. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different Device or change web browsers, your NAI opt-out may not, or may no longer, be effective.
You may also opt-out of receiving Behavioral Ads on participating sites and services by visiting the Digital Advertising Alliance (“DAA”) website at http://www.aboutads.info/choices. To opt out of Google Analytics display advertising or customize Google display networking ads, visit the Google Ads Setting page. For Mobile applications, you can use the "DAA App Opt-Out Tool" and the NAI App Opt-Out Tool". Similar limitations may apply to the DAA opt-out. We are not responsible for effectiveness of or compliance with any third parties’ opt-out options or programs.
Please note that these opt-outs apply per browser and per device, so you will have to opt out for each device — and each browser on each device — through which you access our Services.
When you are on the Services you may be directed to other sites and apps that are operated and controlled by third parties that we do not control such as merchants who directly sell products and services to you. We are not responsible for the data collection and privacy practices employed by any of these third parties or their sites or apps and they may be tracking you across multiple online services and may be sharing the results of that tracking with us and/or others. These third parties may have their own terms of service, privacy policies or other policies and ask you to agree to the same. For example, if you “click” on a link, the “click” may take you off the Services onto a different location. These other online services may associate their Tracking Technologies with you, independently collect information about you, including Personal Information, and may or may not have their own published privacy policies. We are not responsible for these third-party privacy policies or the practices of third-party owners. Be sure to review any available policies before submitting any personally identifiable information to a third-party online service or otherwise interacting with it and exercise caution in connection with these services. We also encourage you to note when you leave our Services and to review the third-party privacy policies of all third-party locations and exercise caution in connection with them.
You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of registration. The Services may allow you to review, correct or update Personal Information you have provided through the Services’ registration forms or otherwise by updating your account, and you may provide registration updates and changes by contacting us by email at: [email protected]. If so, we will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records). Please note that it is not always possible to completely remove or delete all of your information from our databases and that residual data may remain on backup media or for other reasons. When you edit your Personal Information or change your preferences on the Services, information that you remove may persist internally for BIU’s administrative purposes. You may cancel or modify our email marketing communications you receive from us by following the instructions contained within our promotional emails. This will not affect subsequent subscriptions and if your opt-out is limited to certain types of emails the opt-out will be so limited. Please note that we reserve the right to send you certain communications relating to your account or use of our Services, such as administrative and Service announcements and these transactional account messages may be unaffected if you choose to opt-out from receiving our marketing communications.
If you have any questions about the Privacy Policy or practices described in it, you should contact us in the following ways: Postal Mail: Betfair Interactive US LLC, 123 Town Square Place, PMB #607, Jersey City, NJ 07310 (Attn: Privacy Officer); Email: [email protected].
For non-privacy inquiries or support needs, please visit this page.
BIU is committed to only retaining Personal Information for a period of time that is necessary to provide our services to our users and for a period of time thereafter as needed to 1) to comply with our legal, regulatory, recordkeeping, and auditing obligations, 2) resolve disputes, 3) enforce our agreements and facilitate collections, and 4) prevent fraud or criminal activity. After the Personal Information is no longer needed for these purposes, we will delete or de-identify the Personal Information. The Personal Information that you have provided us is maintained in our management information system and billing systems, and is updated as new information is added. Accounting and billing records are retained for ten (10) years for tax and accounting purposes or until the relevant income tax years for which the document was created have been closed for income tax purposes and/or all appeals have been exhausted. Records may remain on file for the purposes listed above even after you have terminated your account on our Services.
We understand the importance of protecting children’s privacy in the interactive world. We are a general audience service and do not use the Services to knowingly collect personal information from children under the age of thirteen (13) that requires parental notice and consent under the Children’s Online Privacy Protection Act (“COPPA”) without such parental consent. If you are under twenty-one (21) years of age, you are not permitted to use the Service and should not send any information about yourself to us through the Service.
In the event that we become aware that we have collected personal information from anyone under the age of twenty-one (21), we will dispose of that information in accordance with COPPA and other applicable laws and regulations. If you are a parent or guardian and you believe that your child under the age of thirteen (13) has provided us with personal information without COPPA-required consent, please contact us at: [email protected].
We endeavor to take commercially reasonable technical, physical, and organizational measures to help protect and secure your Personal Information and prevent unauthorized/unnecessary disclosures. However, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us, and you use our Service and provide us with your information at your own risk. We utilize the industry standard, Secure Socket Layer (SSL)-capable web browsers support encryption technology that helps prevent unauthorized users from viewing or manipulating your Personal Information as it travels over the Internet.
BIU will process your personal information in accordance with this Privacy Policy, and as part of that BIU provides you with certain choices about how we process your personal information. These choices are set out below.
We may occasionally send display media to you, in a targeted way, whether through web or mobile browsers or mobile applications. You may opt out of many third parties that support and send this type of targeting advertising by going to www.aboutads.info, and you may learn more about this type of advertising in the Section titled “Ads and Information About You.” You may opt out of tracking for mobile advertising through the settings on most smartphones, and you may learn more about these settings through those mobile device platforms, i.e., Google (here) and Apple (here). (Please note that these companies may change either the way these settings operate, the content or the availability of these pages.)
We may occasionally send you push notifications to your mobile device. You can turn off certain push notifications in the account settings of your mobile app. You can also turn off push notifications specific to our Services in the settings on your iOS device, or through the application manager in your Android device.
Rights Regarding Your Information. Depending on your jurisdiction, you may have the right, in accordance with applicable data protection laws, to make requests related to your “personal information” or “personal data” (as such terms are defined under applicable law, and collectively referred to herein as “personal information”). Specifically, you may have the right to ask us to:
Please note that certain information may be exempt from such requests under applicable law. For example, we need certain information in order to provide the Services to you. You may also have the right to opt out of “sales” of your information and “sharing/processing of your information for targeted advertising” as described below.
If you are a California resident, please see Section 12 below for more information about our privacy practices and your rights.
As provided in applicable law, you also have the right to not be discriminated against for exercising your rights. Please note that certain information may be exempt from such requests under applicable law. For example, we need to retain certain information in order to provide our services to you. We also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address. If we are unable to verify your identity, we may be unable to respond to your requests.
To exercise any of these rights, please visit this link: PRIVACY REQUEST FORM. You can also contact us at +1 (855) 734-7720.
You may be able to designate an authorized agent to make requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request as permitted by applicable law.
Depending on applicable law, you may have the right to appeal our decision to deny your request, if applicable. We will provide information about how to exercise that right in our response denying the request. You also have the right to lodge a complaint with a supervisory authority. However, we respectfully invite you to allow us to try to resolve the matter directly. We will attempt to answer your questions and satisfy your concerns in a timely and complete manner.
Notice of Right to Opt Out of Sales of Personal Information and Processing/Sharing of Personal Information for Targeted Advertising Purposes. Depending on your jurisdiction, you may also have the right to opt out of “sales” of your information and “sharing/processing of your information for targeted advertising."
We may disclose information to unaffiliated third parties we collaborate with or that provide offers that we think may be of value to you. We may also provide information to third-party advertising providers for targeted advertising purposes or use advertising analytics partners to assist us in analyzing use of our services and our user/customer base. Under applicable law, the disclosure of your personal information to these third parties to assist us in providing these services may be considered a “sale” of personal information or the processing/sharing of personal information for targeted advertising purposes.
If you would like to opt out of the disclosure of your personal information for purposes that could be considered “sales” for those third parties’ own commercial purposes, or “sharing” or processing for purposes of targeted advertising, please visit the following link, which is also available in the footer of our Services: "Your Privacy Choices" and follow the instructions to submit a request. You must make this choice on each site/app on each browser/device you use to access the Services. You must also renew this choice if you clear your cookies or your browser is set to do that. Submitting the form will also result in the opt out of the use of your email address and other personal information related to that email address for targeted advertising purposes.
Depending on your jurisdiction, you may be permitted to designate an authorized agent to submit such requests on your behalf. Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally-required affirmative authorization. Please note that we do not knowingly sell the personal information of minors under 16 years of age.
Please note that if you have a legally-recognized browser-based opt out preference signal turned on via your device browser, we recognize such preference in accordance with applicable law.
Additional Information for Nevada Residents. Under Nevada law, certain Nevada consumers may opt out of the sale of “covered information” for monetary consideration to a person for that person to license or sell such information to additional persons. “Covered information” includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows a specific person to be contacted either physically or online.
We do not engage in such activity; however, if you are a Nevada resident who has purchased services from us, you may submit a request to opt out of any potential future sales under Nevada law by contacting [email protected]. Please note we will take reasonable steps to verify your identity and the authenticity of the request. Once verified, we will maintain your request in the event our practices change.
Additional Information for Massachusetts Residents. If you are a Massachusetts resident, Massachusetts law and regulations requires us to provide you with some additional information regarding how we collect, use, and share your personal information. Much of this information is provided throughout this Privacy Policy - for instance, the information you may be required to provide to us, the existence of a legal or contractual obligation to provide such information, and the consequences of not providing that information are identified in Section 1; the conditions under which you information may be disclosed are identified in Section 3; information about our data retention is identified in Section 8; and information about our data security practices is identified in Section 10; contact information for relevant vendors who provide goods or services directly related to sports wagering in Section 16.
Relevant Massachusetts law or regulations require companies to tell you about the purposes and legal basis for collecting and processing your information. You can review the purposes for our collection and processing as detailed above in Section 1 and Section 2 and we rely on the following legal bases:
Users who reside in Massachusetts have the right to ask us to:
Please note that certain information may be exempt from such requests. For example, we need to retain certain information in order to provide our Services to you and for legal and compliance reasons. We also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address. If you would like to exercise your legal rights, please use the following form: PRIVACY REQUEST FORM. You can also contact us at +1 (855) 734-7720. If you would like further information concerning your legal rights, please email [email protected].
Users who reside in Massachusetts also have the right to file a complaint concerning the use or storage of your information to:
We may use forms of automated decision-making or profiling, for instance to determine advertisements and offers to present to you and to conduct monitoring for regulatory reporting thresholds and assess and limit malicious or fraudulent activity. For example, we may offer new users different promotions than long-time users and we may offer users who frequently bet on certain sports different advertisements than users who have never bet on that sport. These decisions are governed by logic and rules set or reviewed by humans and this is a subject we take seriously. These decisions and actions do not produce legal or similarly significant effects because they do not result in you being subjected to systematic observation by a competent authority and do not result in the provision or denial by us of financial or lending services, housing, insurance, education, enrollment, criminal justice, employment opportunities, health care services, or access to basic necessities. You may have the right to contest a decision we have made and request direct human review or intervention; to inquire about this, please email us at [email protected].
California Consumer Privacy Act
Information About "Sales" and "Sharing"
Your Choices Regarding "Sharing" and "Selling"
Shine the Light Disclosures
We reserve the right to change this Privacy Policy at any time. Any changes will be effective immediately upon the posting of the revised Privacy Policy and your use of our Service indicates your consent to the privacy policy posted at the time of use. However, we will not use your previously collected Personal Information in a manner materially different than represented at the time it was collected without your consent. To the extent any provision of this Privacy Policy is found by a competent tribunal to be invalid or unenforceable, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.
If you wish to contact Betfair Interactive US LLC regarding our information practices or in relation to this Privacy Policy, please email us at [email protected]. For other inquiries, please visit this page.
It is extremely important that you keep your account information and other confidential account data protected and secure. Do not share your log-in information or leave your computer unattended when logged in to the Services. Please make sure that all information you provide to BIU is accurate and complete. Contact us immediately by email at [email protected] if you find any discrepancies in your account data or if you wish to inspect the records pertaining to you at our offices.
The following entities provide goods or services directly related to sports wagering, including platform design, operation, and maintenance; lines and odds setting; risk management; customer verification; integrity monitoring; and sportsbook data:
Sports Wagering Vendor |
Service |
Contact Details |
Aristotle, Inc. |
KYC |
|
Blackhawk Network Holdings, Inc. |
Payment Processor |
|
Fidelity National Information Services, Inc. |
Payment Processor |
|
GeoComply Solutions, Inc. |
Geolocation |
|
IDology, Inc. |
KYC |
|
Interchecks Technologies, Inc. |
Payment Processor |
|
International Betting Integrity Association |
Integrity Monitoring |
|
LexisNexis Risk Solutions Group |
KYC |
Consumer Portal: |
Onfido |
KYC |
|
PayNearMe MT, Inc. |
Payment Processor |
|
PayPal, Inc. |
Payment Processor |
Help Center: https://www.paypal.com/us/smarthelp/contact-us/privacy |
Prove Identity, Inc. |
Customer Onboarding |
|
Sift Science, Inc. |
Fraud Monitoring |
|
Sightline Payments, LLC |
Payment Processor |
|
Transfund |
Payment Processor |
Toll-Free Number:1 (800) 588-6816 |
Trustly, Inc. |
Payment Processor |
|
U.S. Integrity, Inc. |
Integrity Monitoring |
The following third parties that collect information from you on the Service have given us notice that you may obtain information on their policies and practices, and in some instances opt-out of certain of their activities, as follows:
PLEASE NOTE: We are not responsible for third-party policies or practices. We try to keep this information current, and will add to and subtract from the chart above as appropriate, but it is provided as a courtesy and may not be current or accurate. Please contact the relevant third parties regarding their privacy and data security policies and practices.