yoummday

Einladung zum Webinar: Entspannt durch Tage wie Black Friday: KI-gestützter Kundenservice, Tipps und Q&A für eCommerce-Unternehmen 🗓️ 31. Juli 2024 - 10 Uhr Sind Sie bereit, Ihren Kundenservice für Black Friday und die Weihnachtssaison zu revolutionieren? Dann nehmen Sie an unserem exklusiven Webinar teil, bei dem Tobias Pieper, Senior Customer Solution Manager bei yoummday, Ihnen zeigt, wie eCommerce-Unternehmen die Herausforderungen von Hochsaisons effektiv meistern. Freuen Sie sich auf: 💠 Praktische Lösungen: Effektives Management geplanter und spontaner Spitzen im Kundenservice. 💠 KI-Einblicke: Nutzung von (KI)-Technologien zur Optimierung Ihrer Supportprozesse. 💠 Interaktive Q&A: Gezielte Beantwortung Ihrer persönlichen Fragen und Schmerzpunkte. Warum teilnehmen? 💠 Exklusive Tipps: Für ein reibungsloses und effizientes Kundenerlebnis. 💠 Expertenrat: Tobias Pieper beantwortet Ihre individuellen Fragen live. 💠 Optimale Vorbereitung: Rüsten Sie Ihr Team für die geschäftigsten Einkaufssaisons. 👉 Jetzt registrieren und Ihre Fragen im Voraus einreichen, damit wir Ihre brennendsten Anliegen im Webinar beantworten können. Hier anmelden: https://lnkd.in/dv6yTyNX

Webinar Invitation: Black Friday Made Easy: AI-Enhanced Customer Service, Tips, and Q&A for eCommerce Companies 🗓️ 31st of July 2024 - 3.00 pm CEST Are you ready to revolutionize your customer service approach for Black Friday and the holiday season? Join our Senior Customer Solution Manager, Sunny Johal, for an exclusive webinar designed to help eCommerce companies tackle the unique challenges of peak shopping periods. What You'll Gain: 💠 Practical Solutions: Manage planned and sudden spikes in customer service demand. 💠 AI Insights: Leverage (AI) technologies to streamline support operations. 💠 Interactive Q&A: Address your pain points with real-time solutions. Why Attend? 💠 Exclusive Tips: Learn how to ensure a smooth, efficient, and satisfying customer experience. 💠 Expert Guidance: Get your specific questions answered by Sunny Johal. 💠 Prepare for Success: Equip your team to handle the busiest shopping seasons with ease. 👉 Register Now and submit your questions in advance to ensure your most pressing concerns are addressed.   Register Here: https://lnkd.in/dsmuzdKm

New White Paper: "Boosting Customer Service for Peak Seasons: Strategic CX Outsourcing for Black Friday and Christmas Success” Is your business ready to thrive during peak times like Black Friday and Christmas? With e-commerce volumes soaring, exceptional customer experience (CX) becomes a critical driver of revenue and loyalty. Our latest white paper reveals how to navigate these high-stakes periods effectively. Key Insights: 💠 75% of consumers plan to shop during Black Friday, mainly online. Don't let the influx overwhelm your operations! 💠 Learn how strategic CX outsourcing can help maintain service quality and scale effortlessly. 💠 Discover real-world success stories, including a case study with 50% cost savings and 85% customer satisfaction. Prepare now and ensure your business is ready for peak season success! Download our white paper today and transform your customer experience. Download Now: https://lnkd.in/e428J_8h #workdifferent #yoummday #BlackFriday #ecommerce #customerservice

We are thrilled to share the recording of our CEO Klaus Harisch's inspiring talk at the Noah Conference 2024 in London! In this session, Klaus delves into: 🔹 The fascinating story of yoummday and our journey so far 🔹 Innovative strategies to boost efficiency using AI 🔹 His insightful perspective on the burning question: "Will AI replace us?" Klaus's thought-provoking insights and forward-thinking ideas are not to be missed! Watch the full recording here: https://lnkd.in/dUBHRPbv

🚀 Jetzt noch zum Webinar anmelden: „Die Zukunft ist jetzt: Wie Sie Ihren Customer Service durch KI verbessern“ 🚀 Am Mittwoch um 15 Uhr erklärt unser VP Product & Technology, welche KI-Funktionen bereits in unsere Plattform integriert sind und unsere Talents und Teamleiter bei der täglichen Arbeit unterstützen. Nicht verpassen! Hier geht's zur Anmeldung: #Webinar #AI #KI #CustomerService #workdifferent #yoummday

🚀 Jetzt noch zum Webinar anmelden: „Die Zukunft ist jetzt: Wie Sie Ihren Customer Service durch KI verbessern“ 🚀 Am Mittwoch um 15 Uhr erklärt unser VP Product & Technology, welche KI-Funktionen bereits in unsere Plattform integriert sind und unsere Talents und Teamleiter bei der täglichen Arbeit unterstützen. Nicht verpassen! Hier geht's zur Anmeldung: #Webinar #AI #KI #CustomerService #workdifferent #yoummday

🚀 Join Our Next Webinar: Unlocking Black Friday Potential - Exploring Future Trends In Seasonal Workforce Scaling 🚀 Are you ready to revolutionize your Black Friday workforce strategies? Join us on June 13, 2024, at 10:00 am CEST for an exclusive webinar where industry experts explore the latest trends in seasonal scaling and demonstrate how to gain the flexibility needed to handle peak seasons like Black Friday and sudden spikes. 🎤 Speakers: Alexander Mohr, Customer Director, The Quality Group Manuela Neidel, Business Process Manager, 1-2-3.tv Chris Hague, Head of Brand, yoummday Join us to explore cost-effective strategies, successful case studies, and practical tips to optimize your seasonal workforce. This is a must for anyone in eCommerce and retail! Secure your spot now! 👉 Register Here: https://lnkd.in/duZt5X8F #Webinar #BlackFriday #SeasonalWorkforce #FutureTrends #eCommerce #CustomerService #WorkforceManagement #workdifferent #yoummday

🌟 THANK YOU LAS VEGAS! 🌟 We had an amazing time at Customer Contact Week 2024! The event was filled with incredible collaboration, insightful workshops, and fruitful business opportunities. We're thrilled to have connected with so many passionate professionals in the industry. Special thanks to Kyle Kennedy from COPC, Jon Kaplan and Shawn Kaplan from TDS Global, Ben Chacko from Harte Hanks, Michael Tamer from Tamer Consulting / Proponisi, and James Cammareri from AmplifAI for their contributions and insights. Also a big shoutout to Stacie Parrish, Rick Zayas, Mike Epstein, Justin Barnard, and Sean Minter for making the experience even more memorable. Looking forward to the next one! #CX #CustomerContactWeek #LasVegas #workdifferent #yoummday

Join yoummday at the TravelTech Show 2024 at ExCeL London on June 19th and 20th 🌍✈️ Visit us at Booth #L55 to discover how yoummday's innovative solutions are revolutionizing the travel industry. Our flexible and scalable platform empowers businesses to enhance customer service, optimize operations, and reduce costs. Stop by for a conversation about outsourcing your customer care using a deployment model that costs 20% less than traditional call center partners. yoummday has extensive experience deploying CX solutions for leading airlines, vacation rental brands, and more. If you're heading to London, catch up with Helene Bierschenk, Mike Ortegon, Robert Weigel, Sunny Johal, and Verena Funke to discover what yoummday's services, tech and talents can do for your customers. Mark your calendars and don't miss out on the chance to meet us at the Travel Tech Show 2024 #workdifferent #CX #travel #yoummday

Thrilled to Share Our Experience at NOAH Conference 2024! The NOAH Conference, held on June 3-4 in London, was an incredible event! Our Founder & CEO, Klaus Harisch, had the honor of speaking at this leading industry event for the European growth ecosystem, founded by Marco Rodzynek. NOAH is showcasing over 150 of the largest and most innovative startups, providing a platform for networking, learning, and growth. It was truly inspiring to witness the innovation and creativity within our industry. A special thank you to the NOAH organizers and Marco Rodzynek for putting together such a fantastic event. Your efforts are greatly appreciated! #NOAH24 #Innovation #Startups #Growth #ThankYou