Stephanie Radtke
7+ years in team leadership & risk management. Expert in revenue generation, offshore program management & talent development.
Frankfurt/Rhein-Main
706 Follower:innen
500+ Kontakte
Info
As a Senior Fraud Risk Manager at Wisetack, a leading fintech platform for home improvement financing, I oversee a transformative era in risk and fraud detection, achieving remarkable success in fraud mitigation and financial recovery. With over 8 years of experience in fraud risk management and team leadership, I specialize in devising pioneering strategies to protect organizational assets and maximize revenue, while also nurturing performance-driven teams that set industry standards in employee retention and satisfaction.
My focus extends beyond risk management to quality assurance, customer dispute resolution, and operational efficiency. I have introduced innovative client assessment systems, streamlined fraud reduction initiatives, and optimized client communication, all of which have culminated in substantial labor and financial savings. I have also led customer dispute resolution strategies that have set a new industry standard for efficiency and customer satisfaction. Additionally, I have orchestrated offshore programs that have achieved remarkable gains in debt recovery rates and customer service efficiency. I hold the Certified Fraud Examiner (CFE) and the Certificate in Diversity and Inclusion in HR Management (CDIHRM) credentials, reflecting my expertise and commitment in my field.
I am passionate about continuous learning and professional development, and I have a robust track record in facilitating training programs and compliance measures that meet and often exceed regulatory requirements. I am recognized as a high performer across various roles and responsibilities, as evidenced by top scores in annual evaluations and 100% staff satisfaction rates in leadership assessments. I am always eager to connect with fellow professionals and experts in risk management, fintech innovations, or leadership development opportunities.
Berufserfahrung
Ausbildung
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Utah Tech University
Bachelor of Business Administration (B.B.A.) Business Administration and Management, General
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Activities and Societies: First place in the Mike LeMond Million Dollar Investment Challenge, increased an investment by 85.67% in three months.
Bescheinigungen und Zertifikate
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Certified Fraud Examiner (CFE)
Association of Certified Fraud Examiners (ACFE)
Ausgestellt:Zertifikats-ID: 1029956
Kurse
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Consumer Behavior
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Managerial Finance
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Marketing Principals
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Organizational Behavior
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Sales Managment
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