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Logistics
14,000 PIN codes, 16,000 franchisees: A courier major is bulking up for e-commerce
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Synopsis
DTDC’s strong relationship with its channel partners for shipping parcels and documents is what sets it apart from competition. Can they help the company grow its e-commerce logistics revenues 5x in three years?
In recent history, there has been no bigger disruptor than the invisible enemy that held human beings captive in their homes a few years ago. While Covid-19 taught companies to prepare for the unexpected, it also brought about a change in the way they did business. For Mumbai-based logistics services provider DTDC, too, the pandemic proved to be a catalyst of change. The company, which entered e-commerce logistics in 2013 through a separate unit
( Originally published on May 17, 2024 )
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