Estibaliz R.
Madrid, Comunidad de Madrid, España
3 mil seguidores
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I'm a highly experienced professional with over 9 years of dedicated work in the…
Artículos de Estibaliz
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Unlocking Global Expansion: Navigating Currency Challenges in OTT
Unlocking Global Expansion: Navigating Currency Challenges in OTT
Por Estibaliz R.
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Dynamic Pricing on Sports OTT: Maximizing Revenue through Personalization and Effective Monetization Strategies
Dynamic Pricing on Sports OTT: Maximizing Revenue through Personalization and Effective Monetization Strategies
Por Estibaliz R.
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Involuntary Churn: The Role of Automated Retry Payments in Minimizing Involuntary Churn
Involuntary Churn: The Role of Automated Retry Payments in Minimizing Involuntary Churn
Por Estibaliz R.
Contribuciones
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You're looking to reduce churn. How can you use customer relationship management?
Make your clients/users feel part of the service and utilize the data you are collecting to present opportunities for cross-selling and up-selling your products. Also, make the whole experience easy. Don't make it difficult to cancel, so the client's perception will remain positive even when they leave. This will increase the possibility of returning clients and referrals.
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You're looking to reduce churn. How can you use customer relationship management?
In my experience, fighting churn needs to be a proactive strategy. You shouldn't wait for your clients to leave to start building a plan. Data is essential because a change in your clients' behavior can tell if they are enjoying the experience. Take that data and use AI to create patterns and you'll be able to understand which clients will leave you before they act on it. Understand what they value from your product and what they dislike and try to change anything perceived as negative.
Actividad
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FIFA is reportedly seeking to raise $2 billion to expand its FIFA+ #OTT platform, just two years after its launch. In the latest episode of…
FIFA is reportedly seeking to raise $2 billion to expand its FIFA+ #OTT platform, just two years after its launch. In the latest episode of…
Recomendado por Estibaliz R.
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Why are you asking your team to work hard on something? Why will they be driven to do it? Knowing WHY you are doing something is more motivational…
Why are you asking your team to work hard on something? Why will they be driven to do it? Knowing WHY you are doing something is more motivational…
Recomendado por Estibaliz R.
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Hopp Schwiiz!!! 🇨🇭 Seit heute sind wir auch in der Schweiz mit einem tollen Produkt verfügbar und freuen uns auf viele weitere Nutzer! 📺 🍿 😍…
Hopp Schwiiz!!! 🇨🇭 Seit heute sind wir auch in der Schweiz mit einem tollen Produkt verfügbar und freuen uns auf viele weitere Nutzer! 📺 🍿 😍…
Recomendado por Estibaliz R.
Experiencia
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Educación
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Actividades y grupos:Consejo de delegados de curso
Licencias y certificaciones
Experiencia de voluntariado
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Volunteer Staff
Asociacion minusvalidos en la naturaleza
- 1 año 6 meses
Derechos humanos
Colaboración con la organización en el desarrollo de actividades para personas con discapacidad en la naturaleza. Mis funciones eran varias, desde apoyar la coordinación de las actividades hasta participar en las excursiones y servir de apoyo y guía a los participantes.
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Volunteer
NAT (National AIDS Trust)
- actualidad 5 años 1 mes
Derechos civiles y acción social
My role is to help the organization ensuring that their World AIDS Day teaching materials and HIV-awareness red ribbons will get to more teachers and children than ever in preparation for the World AIDS Day.
Idiomas
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Inglés
Competencia profesional completa
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Spanish
Competencia bilingüe o nativa
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Italian
Competencia básica limitada
Recomendaciones recibidas
8 personas han recomendado a Estibaliz
Unirse para verloMás actividad de Estibaliz
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Hace un par semanas mi socia y yo al fin pudimos lanzar nuestro MVP. Sin investigación de mercado ni fase de testeo, después de meses de muchas…
Hace un par semanas mi socia y yo al fin pudimos lanzar nuestro MVP. Sin investigación de mercado ni fase de testeo, después de meses de muchas…
Recomendado por Estibaliz R.
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A week or two of reflection has afforded a deeper recollection of all that took place over those action-packed days in Copenhagen last month at the…
A week or two of reflection has afforded a deeper recollection of all that took place over those action-packed days in Copenhagen last month at the…
Recomendado por Estibaliz R.
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The success of LIV Golf Andalucía is due in large part to the volunteers who generously give their time, talent and energy to the tournament…
The success of LIV Golf Andalucía is due in large part to the volunteers who generously give their time, talent and energy to the tournament…
Recomendado por Estibaliz R.
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Hup! Weer iets nieuws bij NOS Sport. We zijn een WhatsApp Channel begonnen waar je tijdens de etappes in de Tour de France elk uur een video van een…
Hup! Weer iets nieuws bij NOS Sport. We zijn een WhatsApp Channel begonnen waar je tijdens de etappes in de Tour de France elk uur een video van een…
Recomendado por Estibaliz R.
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𝘼 𝙧𝙚𝙘𝙤𝙧𝙙-𝙗𝙧𝙚𝙖𝙠𝙞𝙣𝙜 𝙨𝙚𝙖𝙨𝙤𝙣 📈 Euroleague Basketball is proud to announce unprecedented growth in key business metrics…
𝘼 𝙧𝙚𝙘𝙤𝙧𝙙-𝙗𝙧𝙚𝙖𝙠𝙞𝙣𝙜 𝙨𝙚𝙖𝙨𝙤𝙣 📈 Euroleague Basketball is proud to announce unprecedented growth in key business metrics…
Recomendado por Estibaliz R.
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It seems like ages ago, but it has only been less than a year when our teams worked on the underlying live streaming technology powering the first…
It seems like ages ago, but it has only been less than a year when our teams worked on the underlying live streaming technology powering the first…
Recomendado por Estibaliz R.
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Great Team Collaboration for the TM forum Moonshot Catalyst 🚀! So Proud of our achievements and we are ready for the next steps ! A lot of interest…
Great Team Collaboration for the TM forum Moonshot Catalyst 🚀! So Proud of our achievements and we are ready for the next steps ! A lot of interest…
Recomendado por Estibaliz R.
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I am very pleased to follow the telecommunication developments at the centre of the business and to see how we are doing the right things as an…
I am very pleased to follow the telecommunication developments at the centre of the business and to see how we are doing the right things as an…
Recomendado por Estibaliz R.
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Composable IT & Ecosystems, Autonomous Network Operations and Data & AI Innovation – are “Leading the Way to an AI-native Telco.” Code Red for the…
Composable IT & Ecosystems, Autonomous Network Operations and Data & AI Innovation – are “Leading the Way to an AI-native Telco.” Code Red for the…
Recomendado por Estibaliz R.
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Such a fantastic week spent in Copenhagen as part of the Evergent Technologies Inc. team at #DTWignite, keeping tabs on the latest #telco trends and…
Such a fantastic week spent in Copenhagen as part of the Evergent Technologies Inc. team at #DTWignite, keeping tabs on the latest #telco trends and…
Compartido por Estibaliz R.
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I am thrilled about the Media Panel we hosted last Thursday at London Business School. Our guests shared a wealth of insights from various…
I am thrilled about the Media Panel we hosted last Thursday at London Business School. Our guests shared a wealth of insights from various…
Recomendado por Estibaliz R.
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