Arlo Europe Retail Sales Business Developer Manager

At Arlo Europe, part of Verisure, we are seeking a talented and passionate Retail Sales Business Developer Account Manager.

You will report directly into the Head of Sales Omnichannel, while working closely with the rest of the Sales and Marketing Organization. You can be based in London (Victoria), Madrid, Stockholm (Solna) or Paris (Antony). You will be required to travel and visit your clients approximately once per quarter.

As a Sales Developer Retail Account Manager, you will play a critical role in driving Arlo's success in your assigned countries and will be central to shaping current and future growth strategies, by developing current accounts but also chasing new business opportunities.

You will be expected to impact quickly, adapt your strategy per country dynamic and market and develop as the business grows. It is an exciting opportunity to deliver value through innovative and leading-edge thinking and to be part of our company that combines the dynamic atmosphere of a startup with the stability of an established business.

The company’s success depends on its people and it invests in them every day. Working with Verisure is being part of an industry leading world-class company that has a strong entrepreneurial spirit.

Strategic context and Value proposition

Verisure is the leading provider of monitored security solutions in Europe. In 2019, we formed a strategic partnership with Arlo, a world leader in connected cameras. Verisure acquired all rights to Arlo’s European business, in particular, the exclusive distribution rights for Arlo branded camera products for all sales channels in Europe, including e-commerce and retail.

Arlo Europe is the leader on the Smart Home Market in Europe. We provide peace of mind to our customers for them to have total control over the protection of the things and ones they love. Pioneering, professional grade technology and industry leading AI allows them to stay connected to their property from wherever they are, so they can rest easy knowing everything is safe and secure. Whether it’s keeping an eye on packages, checking the wellbeing of family or deterring and preventing unwelcome visitors, Arlo prides itself on giving customers the most accurate view on what’s going on when they are away.

Arlo Europe is present in 49 Countries and its expansion is continuing rapidly. The Retail Account Manager will support our growth in line with a strong and visionary Management that is creating a robust business plan for value creation.

Responsibilities

You will oversee the daily operations and all associated responsibilities of Retail Sales as detailed below. Key responsibilities include:

• Manage a portfolio of retail accounts including but not is not limited to execution of category and SKU merchandising, promotions (including tactical and strategic planning), inventory (sales in and out), critical product launches, product strategy, field sales and retail marketing for the countries assigned to you.
• Full accountability and P&L responsibility
• Lead the annual retail sales strategy for the countries under your responsibility
• Meet or exceed quarterly and annual quotas. Top and bottom line
• Build strong relationships with customer representatives to ensure successful partnerships
• Responsibility for building & negotiating annual terms / Joint Business Plans (JBP) to ensure a long-term, sustainable & successful retail relationship
• Lead weekly, monthly and quarterly reporting, forecasting and demand planning
• Seek out and develop new partners / business opportunities to maximise growth
• Continuously monitor and analyse market and portfolio performance to identify opportunities
• Be the expert on the competitive environment and develop the appropriate plans to the be category leader
• Collaborate with other departments, both internally and externally, as needed to deliver targets

Candidate profile

Experiences and Qualifications

We see this role as critical for the achievement of Arlo Business growth and organizational transformation.

You are a driven and resilient individual with an entrepreneurial spirit, eager to work for a premium brand. You combine relevant commercial experience with a proactive business mindset focused on driving value to the business. You will excel as both a strategic solution provider and an operational enabler. You are a true hunter and want to develop your customer portfolio to exceed expectations / targets.

• Minimum of 5 years sales account management experience ideally in large-scale retail and retail sale, ideally having worked with distributors.
• Demonstrable understanding of the UK retail and ecommerce market.
• Strong account management skills with high regard for attention to detail and content management.
• Action oriented individual with a proven drive for results
• Resilient, excellent problem identification and remediation skills
• Excellent communication and interpersonal skills
• Strong collaborator across various functions to achieve a common goal; Capable of building productive relationships internally and externally across management and functional levels.
• Digitally fluent with MS Excel, PowerPoint, Vendor Central and various online tools.
• Understanding and managing all aspects of a P&L
• Understanding of sound internal control activities and practices
• Strong negotiation skills

Strong fit with our Company DNA

• Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.
• Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline.
• Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.
• Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.
• With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.